Ascenty, a Digital Realty and Brookfield company, provides data center and connectivity services in Latin America, currently operating and/or constructing 34 data centers in Brazil, Chile, Mexico, and Colombia, interconnected by a proprietary 5,000 km fiber optic network. The company specializes in building and operating data centers, serving cloud and technology service providers, as well as clients in the financial, retail, industrial, healthcare, and service integrator sectors. It offers a Connectivity Ecosystem that includes direct connections to major global cloud providers, internet exchanges (IX), and cable landing stations in Brazil, in addition to connecting data centers with leading global carriers. Ascenty also utilizes ServiceFabric, Digital Realty’s orchestration platform, to support the orchestration between applications, artificial intelligence (AI) and high-performance workloads, clouds, and over 500 data centers worldwide.
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Quality / Good customer service / Great pre-sales team to develop the solution.
What I like about Ascenty's service is the perfect balance between quality of service and affordable princing. Their infrascructure is highly reliable, offering excellent uptime and performance, which is critical for our business operations. The level of support they provide is top-notch, with a dedicated team 24/7 to assit with any issues and ensure a smooth experience.
we like the hand on support, because when we need some fast assistant at the DC they are really fast. we have an account manager that help us with any new service we want to contract. and, at least, anytime we need security documentations, the compliance team have all the security certificates without any problem.
No comments.
Honestly, I don't have anything to complain about with Ascenty's service.
the provider could have more location options; the provider could have some cloud services to provide direct to clients, e.g S3, SMTP services, etc; the provider could have many options to contract services, with other manufacturers, so we can chose with more players many products.