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  1. Home
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  3. Autotask PSA
Logo of Autotask PSA

Autotask PSA

byKaseya
in Professional Services Automation Platforms
4.8

Overview

Product Information on Autotask PSA

Updated 24th February 2026

What is Autotask PSA?

Autotask PSA (Professional Services Automation) is a cloud-based IT business management platform purpose-built to help managed service providers (MSPs) and IT service organizations streamline and unify their operations. It centralizes core function, including service desk/ticketing, project and resource management, time tracking, billing/invoicing, CRM, and analytics into a single, integrated interface to improve visibility, efficiency, and profitability. Autotask PSA automates workflows and provides customizable dashboards and real-time reporting to support data-driven decision-making and enhance service delivery across teams. The platform also offers extensive integration capabilities with a broad ecosystem of industry tools, helping organizations reduce administrative overhead and scale their services effectively.

Autotask PSA Pricing

Autotask PSA follows a subscription-based pricing model, licensed per user per month. Pricing is provided via custom quote and varies based on edition (e.g., Premium, Ultimate, ITSM), number of users, contract term, and selected features. There is no free version, and organizations must contact the vendor for tailored pricing aligned to their operational needs.

Overall experience with Autotask PSA

Infrastructure Manager
<50M USD, IT Services
FAVORABLE

“Integration and automation deliver efficiency, despite initial setup effort”

5.0
Jun 30, 2026
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.
There are no reviews in this category.
CRITICAL

About Company

Company Description

Updated 25th July 2024

Kaseya is a company that supplies unified IT management and security software. It markets its solutions primarily to managed service providers (MSPs) and small to medium-sized businesses (SMBs). Among its suite of IT management solutions, the company offers products for centralizing IT command, managing remote and distributed environments, backup and disaster recovery, cyber security, compliance and network asset management, IT documentation, and automation of IT management functions. Kaseya is based in Miami, Florida, and operates in more than 20 countries.

Company Details

Updated 26th February 2025
Company type
Private
Year Founded
2000
Head office location
Miami, United States
Number of employees
5001 - 10000
Website
https://www.kaseya.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

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Peer Discussions

Autotask PSA Reviews and Ratings

4.8

(5 Ratings)

Rating Distribution

5 Star
80%
4 Star
20%
3 Star
0%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?
  • Infrastructure Manager
    <50M USD
    IT Services
    Review Source

    Integration and automation deliver efficiency, despite initial setup effort

    5.0
    Jun 30, 2026
    Excellent onboarding process, brilliant integration with other Datto products, high level of configuration available to provide a lot of automation and time saving. Reporting abilities are excellent and the project management tool is perfect for what we need.
  • Infrastructure Manager
    <50M USD
    IT Services
    Review Source

    Integration and automation deliver efficiency, despite initial setup effort

    5.0
    Jun 30, 2026
    Excellent onboarding process, brilliant integration with other Datto products, high level of configuration available to provide a lot of automation and time saving. Reporting abilities are excellent and the project management tool is perfect for what we need.
  • Read All 5 Reviews

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Reviewer Insights for: Autotask PSA
Performance of Autotask PSA Across Market Features

Autotask PSA Likes & Dislikes

Like

Integration, Time Tracking and Automation

Like

Integration, Time Tracking and Automation

Like

Integration, Time Tracking and Automation