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  3. AvePoint Confidence Platform
Logo of AvePoint Confidence Platform

AvePoint Confidence Platform

byAvePoint
in
4.5
Market Presence: Data Security Posture Management, Backup and Data Protection Platforms

Overview

Product Information on AvePoint Confidence Platform

Updated 13th October 2025

What is AvePoint Confidence Platform?

AvePoint Confidence Platform is a software designed to facilitate the management, protection, and governance of collaboration data across cloud-based environments such as Microsoft 365, Google Workspace, and Salesforce. The software provides solutions for data migration, backup and recovery, records management, and compliance with regulatory standards. It helps organizations safeguard sensitive information, automate administrative tasks, and maintain access controls for users and content. The software also offers features to monitor usage, optimize storage, enforce retention policies, and enable auditing of user activities to support risk management and transparency in collaborative platforms. Its integrated approach addresses challenges related to data protection, lifecycle management, and regulatory compliance for enterprise workloads.

AvePoint Confidence Platform Pricing

AvePoint Confidence Platform software uses a subscription-based pricing model with different tiers based on user count, storage requirements, and included features. The software typically offers various plans that can be customized to accommodate organizational needs, and pricing is provided on request according to the scale and specific modules selected.

Overall experience with AvePoint Confidence Platform

Solution Architect
<50M USD, IT Services
FAVORABLE

“Reliable, easy-to-use backup solution with great support”

5.0
Aug 18, 2025
Our experience with Avepoint Cloud Backup for M365 has been excellent. The solution is reliable, easy to use, and gives us confidence that our M365 data is fully protected. We especially appreciate the smooth implementation, intuitive interface and consistent performance as an MSP.
Infrastructure Engineer
<50M USD, Retail
CRITICAL

“Reliable But Lacking Features and Support Clarity for Avepoint Product”

3.0
Jun 5, 2025
The product seems to be quite reliable, but it lacks a number of features and the Avepoint support team was not very accurate or clear when we were querying some of the features of the product. Simple things like, is the backup of an Azure FileShare incremental and if so when is a full taken, could not be accurately answered. This seems fundamental.

About Company

Company Description

Updated 12th March 2025

AvePoint is a provider of data security, governance, and resilience technology, and over 25,000 customers worldwide rely on our solutions to modernize the digital workplace across Microsoft, Google, Salesforce and other collaboration environments. AvePoint’s global channel partner program includes over 5,000 managed service providers, value added resellers and systems integrators, with our solutions available in more than 100 cloud marketplaces.

Company Details

Updated 12th March 2025
Company type
Public
Year Founded
2001
Head office location
Jersey City, United States
Number of employees
1001 - 5000
Website
https://www.avepoint.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About AvePoint Confidence Platform
Reviewer Insights for: AvePoint Confidence Platform
Performance of AvePoint Confidence Platform Across Market Features

AvePoint Confidence Platform Likes & Dislikes

Like

The reliable Backup without any complications, the easy restore for users, the user-friendly interface, the support

Like

The security of the product is great. The backups seem to be reliable overall. The interface is clean and simple.

Like

What I like most about AvePoint's products and services is the combination of the easy start and the amount of functionality they provide.

Dislike

The reporting could have a bit more customization options, the API is in development and the pricing model is fair for the value provided but for very small companies it's sometimes harder to understand the licensing

Dislike

Really poor reporting. I had to write some code to leverage their API to get the reports I need. No synthetic full backups. Backups rely on incrementals/differentials periodic fulls, which can take days for large Azure storage accounts. The support teams don't know enough about the product and are reluctant to escalate to someone who does. Would be great to have a really competent TAM allocated, particularly when implementing.

Dislike

Pricing, user interface optimization, feature granularity (few settings could offer more customization)

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Peer Discussions

AvePoint Confidence Platform Reviews and Ratings

Showing data for 79 ratings and reviews for Backup as a Service market. View all 396 ratings and reviews across markets for a complete picture.

4.5

(79 Ratings)

Rating Distribution

5 Star
61%
4 Star
33%
3 Star
4%
2 Star
3%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.4

Integration & Deployment

4.5

Service & Support

4.5

Product Capabilities

4.4

Filter Reviews
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Last 12 Months
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Reviewer's Company Size
Reviewer's Industry
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Reviewer's Job Function
  • Solution Architect
    <50M USD
    IT Services
    Review Source

    Reliable, easy-to-use backup solution with great support

    5.0
    Aug 18, 2025
    Our experience with Avepoint Cloud Backup for M365 has been excellent. The solution is reliable, easy to use, and gives us confidence that our M365 data is fully protected. We especially appreciate the smooth implementation, intuitive interface and consistent performance as an MSP.
  • It Associate
    <50M USD
    IT Services
    Review Source

    On-Site Training and Functionality Praised, Interface and Pricing Seen As Areas to Improve

    5.0
    Jan 8, 2026
    I am using AvePoint's Elements and Fly Server solutions and am very happy with the performance. Both products are intuitive and integrate perfectly into our existing processes. We also had two on-site training sessions, which were very good organized, the trainers were very helpfull and addressed all our questions, making the onboarding process smooth and effective.
  • NETWORK ENGINEER
    <50M USD
    IT Services
    Review Source

    Reliability Improved After Switch but API Support for Backup Radar Is Lacking

    5.0
    Aug 14, 2025
    We switched to this vendor because the last one had issues and we haven't had any issues since.
  • IT Manager
    <50M USD
    IT Services
    Review Source

    A highly reliable and enterprise-ready SharePoint backup solution

    5.0
    Dec 19, 2025
    Our overall experience with AvePoint has been truly exceptional. The solution is reliable, well designed, and clearly built with enterprise SharePoint environments in mind.
  • Associate
    50M-1B USD
    IT Services
    Review Source

    Simple Handling Appreciated Yet Migration Costs and Interface Design Criticized

    5.0
    Dec 17, 2025
    The application is easy to handle and gives a great overview. Also the monitoring options are viable and help to keep track.
...
Showing Result 1-5 of 84

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