Name: CrashPlan
Rating: 4.4 (187 reviews)

Overview

Product Information on CrashPlan

Updated 13th October 2025

What is CrashPlan?

CrashPlan is a software designed for continuous backup and data protection. It enables automatic and secure backup of business data across endpoints, supporting diverse operating systems including Windows, macOS, and Linux. The software offers features such as file versioning, incremental backups, and data restoration, ensuring that files can be recovered in case of accidental deletion, hardware failure, or ransomware attacks. CrashPlan utilizes encryption during data transfer and storage to safeguard information, and provides configurable settings for retention policies and storage locations. It addresses business requirements for persistent data accessibility and compliance by allowing administrators central control over backup schedules and user permissions. By focusing on endpoint backup, CrashPlan helps organizations maintain data continuity, minimize risk of data loss, and support data governance practices.

Overall experience with CrashPlan

It Specialist

Gov't/PS/ED <5,000 Employees, Education

FAVORABLE

“Invisible Cloud Backups Ease IT Workload, Yet Costs and Restore Times Noted”

4.0

Feb 13, 2026

CrashPlan (formerly Code42) is our endpoint backup solution for all of our staff users. The agent is easy to deploy and works very well for us, all our devices are MacOS. Devices back up to CrashPlan's cloud silently and automatically in the background, and users don't even notice. Great product.

IT Manager

50M - 250M USD, Media

CRITICAL

“Seriously watch what you're buying into”

1.0

Feb 8, 2023

Crashplan use to be fast and reliable, but since Incydr took over it is at least 50 times slower.

About Company

Company Description

CrashPlan provides cyber resilience and data protection through a unified platform trusted by organizations worldwide. With secure, scalable backup and recovery for servers, endpoints, Microsoft 365, and Google Workspace, CrashPlan safeguards critical data against threats such as accidental deletion, ransomware, and system failure. Built with proactive threat detection and automated governance, CrashPlan ensures continuous access and compliance. Whether you back up to our cloud, your Azure instance, a local destination, or a third-party cloud, CrashPlan restores your data and your peace of mind. A unified backup and recovery platform—tailored to your business, the CrashPlan Data Resilience Platform provides cost-effective storage solutions, comprehensive security, built-in compliance, and precise recovery for SaaS, endpoints and servers.

Company Details

Company type

Private

Year Founded

2022

Head office location

Minneapolis, United States

Number of employees

201 - 500

Website

https://www.crashplan.com/

Do You Manage Peer Insights at CrashPlan?

Access Vendor Portal to update and manage your profile.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: CrashPlan

Deciding Factors: CrashPlan Vs. Market Average

Performance of CrashPlan Across Market Features

CrashPlan Likes & Dislikes

Having the entire backup solution in the cloud relieves the burden of having to maintain and manage on-premise backups for general user data, saving money on infrastructure. The process is almost invisible to users, but safeguards their data with minimal effort from the IT team. Restoring backups in the case of a device failure is very straightforward as well.

There's nothing left to like about it, it simply doesn't meet the requirements of being a SAFE secure backup system.

- Excellent UI design - Excellent reliability - Pretty much every setting can be tweaked and adjusted.

Cost is significant in our scenario. Most of our users do not have critical data, so the investment is more for user experience in the event of a device failure than for ensuring business continuity, so the price could be a deterrent. Backup restores are often very time consuming, as the cloud servers often send data at a low bandwidth regardless of your ISP's connection speed.

The literally threw away our historical backups despite complaints both before and after they did it.

- No good solution for shared/multi-user computers - Default settings are too resource-intensive for older computers - Customers with many gigabytes of data wind up in an endless loop of pre-backup scanning and can fail to ever get a full backup.

Top CrashPlan Alternatives

Peer Discussions

CrashPlan Reviews and Ratings

Recommended Gartner Insights

Market Guide for Backup as a Service

Gov't/PS/Ed

Education

Review Source

Invisible Cloud Backups Ease IT Workload, Yet Costs and Restore Times Noted

IT Associate

Positive Design and Reliability, Issues Noted for Large Data and Multi-User Devices

5.0

Jan 16, 2026

Excellent reliability and ease of use, outstanding customer relations and tech support team.

Head Of Talent Fulfillment

50M-1B USD

Software

Crashplan Delivers Reliability and Security Despite Outdated Interface and Slower Restores

Jan 29, 2026

Crashplan has been a reliable and consistent backup solution for our organization. It provides strong data protection, predictable performance, and peace of mind, even though some areas off usability and reporting could be improved

IT ANALYST

Manufacturing

User-Friendly, Reliable and Secure Data Backups Make CrashPlan Stand Out

Mar 10, 2026

We have been using CrashPlan for over 5 years now and I can say that the support and the performance of the product is excellent.

Media