CrashPlan

Having the entire backup solution in the cloud relieves the burden of having to maintain and manage on-premise backups for general user data, saving money on infrastructure. The process is almost invisible to users, but safeguards their data with minimal effort from the IT team. Restoring backups in the case of a device failure is very straightforward as well.

There's nothing left to like about it, it simply doesn't meet the requirements of being a SAFE secure backup system.

- Excellent UI design - Excellent reliability - Pretty much every setting can be tweaked and adjusted.

Cost is significant in our scenario. Most of our users do not have critical data, so the investment is more for user experience in the event of a device failure than for ensuring business continuity, so the price could be a deterrent. Backup restores are often very time consuming, as the cloud servers often send data at a low bandwidth regardless of your ISP's connection speed.

The literally threw away our historical backups despite complaints both before and after they did it.

- No good solution for shared/multi-user computers - Default settings are too resource-intensive for older computers - Customers with many gigabytes of data wind up in an endless loop of pre-backup scanning and can fail to ever get a full backup.