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Logo of CrashPlan

CrashPlan

byCrashPlan
in
4.5
Market Presence: Backup as a Service, Backup and Data Protection Platforms

Overview

Product Information on CrashPlan

Updated 13th October 2025

What is CrashPlan?

CrashPlan is a software designed for continuous backup and data protection. It enables automatic and secure backup of business data across endpoints, supporting diverse operating systems including Windows, macOS, and Linux. The software offers features such as file versioning, incremental backups, and data restoration, ensuring that files can be recovered in case of accidental deletion, hardware failure, or ransomware attacks. CrashPlan utilizes encryption during data transfer and storage to safeguard information, and provides configurable settings for retention policies and storage locations. It addresses business requirements for persistent data accessibility and compliance by allowing administrators central control over backup schedules and user permissions. By focusing on endpoint backup, CrashPlan helps organizations maintain data continuity, minimize risk of data loss, and support data governance practices.

CrashPlan Pricing

CrashPlan software follows a subscription-based pricing model with different plans based on storage needs and number of devices. Pricing is typically calculated per device per month or annually with options for individuals and businesses. The plans include unlimited storage for specific use cases, and additional features and support may vary by tier.

Overall experience with CrashPlan

It Specialist
Gov't/PS/ED <5,000 Employees, Education
FAVORABLE

“Invisible Cloud Backups Ease IT Workload, Yet Costs and Restore Times Noted”

4.0
Feb 13, 2026
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.
IT Manager
50M - 250M USD, Media
CRITICAL

“Seriously watch what you're buying into”

1.0
Feb 8, 2023
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.

About Company

Company Description

Updated 2nd September 2025

CrashPlan provides cyber resilience and data protection through a unified platform trusted by organizations worldwide. With secure, scalable backup and recovery for servers, endpoints, Microsoft 365, and Google Workspace, CrashPlan safeguards critical data against threats such as accidental deletion, ransomware, and system failure. Built with proactive threat detection and automated governance, CrashPlan ensures continuous access and compliance. Whether you back up to our cloud, your Azure instance, a local destination, or a third-party cloud, CrashPlan restores your data and your peace of mind. A unified backup and recovery platform—tailored to your business, the CrashPlan Data Resilience Platform provides cost-effective storage solutions, comprehensive security, built-in compliance, and precise recovery for SaaS, endpoints and servers.

Company Details

Updated 2nd September 2025
Company type
Private
Year Founded
2022
Head office location
Minneapolis, United States
Number of employees
201 - 500
Website
https://www.crashplan.com/

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

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Peer Discussions

CrashPlan Reviews and Ratings

4.5

(188 Ratings)

Rating Distribution

5 Star
66%
4 Star
30%
3 Star
2%
2 Star
0%
1 Star
1%
Why ratings and reviews count differ?
  • It Specialist
    Gov't/PS/Ed
    Education
    Review Source

    Invisible Cloud Backups Ease IT Workload, Yet Costs and Restore Times Noted

    4.0
    Feb 13, 2026
    CrashPlan (formerly Code42) is our endpoint backup solution for all of our staff users. The agent is easy to deploy and works very well for us, all our devices are MacOS. Devices back up to CrashPlan's cloud silently and automatically in the background, and users don't even notice. Great product.
  • It Specialist
    Gov't/PS/Ed
    Education
    Review Source

    Invisible Cloud Backups Ease IT Workload, Yet Costs and Restore Times Noted

    4.0
    Feb 13, 2026
    CrashPlan (formerly Code42) is our endpoint backup solution for all of our staff users. The agent is easy to deploy and works very well for us, all our devices are MacOS. Devices back up to CrashPlan's cloud silently and automatically in the background, and users don't even notice. Great product.
  • Read All 188 Reviews

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Recommended Gartner Insights

  • Market Guide for Backup as a Service
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CrashPlan Likes & Dislikes

Like

Having the entire backup solution in the cloud relieves the burden of having to maintain and manage on-premise backups for general user data, saving money on infrastructure. The process is almost invisible to users, but safeguards their data with minimal effort from the IT team. Restoring backups in the case of a device failure is very straightforward as well.

Like

Having the entire backup solution in the cloud relieves the burden of having to maintain and manage on-premise backups for general user data, saving money on infrastructure. The process is almost invisible to users, but safeguards their data with minimal effort from the IT team. Restoring backups in the case of a device failure is very straightforward as well.

Like

Having the entire backup solution in the cloud relieves the burden of having to maintain and manage on-premise backups for general user data, saving money on infrastructure. The process is almost invisible to users, but safeguards their data with minimal effort from the IT team. Restoring backups in the case of a device failure is very straightforward as well.

Dislike

The literally threw away our historical backups despite complaints both before and after they did it.

Dislike

The literally threw away our historical backups despite complaints both before and after they did it.

Dislike

The literally threw away our historical backups despite complaints both before and after they did it.

Reviewer Insights for: CrashPlan
Performance of CrashPlan Across Market Features
Deciding Factors: CrashPlan Vs. Market Average