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Logo of Azure Virtual Desktop

Azure Virtual Desktop

byMicrosoft
in Desktop as a Service
4.4
2025

Overview

Product Information on Azure Virtual Desktop

Updated 13th October 2025

What is Azure Virtual Desktop?

Azure Virtual Desktop is a software designed to provide secure remote desktop experiences by allowing users to virtualize Windows desktops and applications in the cloud. The software offers centralized management for deploying and managing virtual machines, enabling users to access work environments from various locations and devices. Azure Virtual Desktop supports integration with existing identity and security solutions, offers scalability for fluctuating workloads, and enables centralized control of resources and user access. The software addresses business requirements for secure remote access, flexible resource allocation, and streamlined management of virtual desktop infrastructure.

Azure Virtual Desktop Pricing

Azure Virtual Desktop software uses a consumption-based pricing model, where charges are applied based on the underlying Azure infrastructure resources consumed, such as virtual machines, storage, and networking, along with user access rights that may require eligible Microsoft licenses.

Overall experience with Azure Virtual Desktop

SOFTWARE DEVELOPER
50M - 250M USD, Insurance (except health)
FAVORABLE

“Azure Virtual Desktop presents a great VDI application with some caveats with its monitoring solutions”

4.0
Jan 1, 2026
Azure Virtual Desktop is a versatile and secure Virtual Desktop solution, well-suited for organizations already integrated with other Microsoft solutions like Microsoft 365 and Azure, with strong scalability and flexibility.
SALES ENGINEER
<50M USD, Telecommunication
CRITICAL

“Exploring Azure Virtual Desktop: A Flexible and Accessible Solution”

3.0
Nov 29, 2024
Azure virtual desktop offers a secure, remote accessible environment via VDI, enhancing productivity and flexibility. This solution allows employees to work efficiently on various files and tools from anewhere.

Badges

Gartner Peer Insights recognizes vendors who meet or exceed both the market average Overall Experience and the market average User Interest and Adoption score through a Customers’ Choice distinction.
2025
For Market:
Desktop as a Service

About Company

Company Description

Updated 11th August 2023

Microsoft enables digital transformation for the era of an intelligent cloud and an intelligent edge. Its mission is to empower every person and every organization on the planet to achieve more. Microsoft is dedicated to advancing human and organizational achievement. Microsoft Security helps protect people and data against cyberthreats to give peace of mind.

Company Details

Updated 25th March 2024
Company type
Public
Year Founded
1975
Head office location
Redmond, Washington, United States
Number of employees
10000+
Annual Revenue
30B+ USD
Website
https://microsoft.com

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About Azure Virtual Desktop
Reviewer Insights for: Azure Virtual Desktop
Performance of Azure Virtual Desktop Across Market Features

Azure Virtual Desktop Likes & Dislikes

Like

Very good and comprehensive security and compliance tools (Active Directory and Microsoft ID). Easy scalability and flexibility with workloads and infrastructure. Great integration with other Microsoft tools, as well as third-party tools to boost its usability.

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Like

Azure Virtual desktop appeals to me as a remote employee due to its flexibility and unlimited accessibility. it offers a streamlined solution, replacing nultiple space consuming and potentially unstable products with a single reliable platform

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Like

I like the timely alerts we receive and I like that we can access all of our Virtual Desktops in one place.

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Dislike

It requires some careful forethought and design to guarantee its smooth operation and management. Costs can be hard to predict without proper monitoring. Native monitoring solutions are very basic, needing some kind of third party tool integration for deeper troubleshooting.

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Dislike

VDI acces issues due to high used load, system instability and lack of maintenance notifications are frustrating

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Dislike

The Remote Desktop app can be buggy sometimes and does not allow us to get into the Virtual Desktop until we force restart the application. I have heard that they are changing this app soon so hopefully that change will fix some of the bugs we run into.

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Top Azure Virtual Desktop Alternatives

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Peer Discussions

What Your Peers Are Saying About Azure Virtual Desktop

Director of IT
I wanted to reach out to all those who might have migrated to Microsoft's Azure Virtual Desktop (AVD) as a DaaS solution. We've been testing this while working remotely (off network) and it appears to be working fine. However, when we test the platform in the office we run into all sorts of issues like background images in Teams not working, etc. We connect to AVD in the office using a ThinClient (Dell WYSE Terminal). Anyone using AVD from the office and if so, are you using a specific brand of ThinClient that works for you?
Director of IT
We have been using AVD as well as Windows 365 (Cloud PC) for a couple of years now. We are primarily using it for contractors who aren't eligible to receive a company laptop, but is also extensively being used for remote IT folks. We aren't using thin clients to connect to either AVD or CloudPC, instead the "Windows" app on PC and Mac. The Windows app fully supports media optimization which leverages WebRTC for multimedia content in the browser as well as audio/video in Teams. Teams video works flawlessly with within AVD and Cloud PC with very low latency and features like background images or background blur. It is possible that the WYSE terminals in use either don't support media optimization/redirection or aren't configured for support of the same.
See Full Discussion
14 Jan 20251.2k Views1 Comment
Director of IT
Cloud PC - Windows 365 - What all adoption uses cases are beneficial vis-a-vis Azure Virtual Desktop (AVD/WVD)?
CISO
Cloud PCs (Windows 365) are great for simplicity and streamlined management. They’re perfect for organizations wanting an easy-to-deploy desktop experience without extensive IT overhead. They integrate well with Microsoft Endpoint Manager (Intune) and are ideal for remote or hybrid workforces needing consistent desktop experience. They have fixed licensing prices and can be deployed on a Microsoft-managed network, keeping the SaaS solution if that level of security and responsibility are desired. Azure Virtual Desktop (AVD) excels in customization and flexibility, making it suitable for larger enterprises or those needing multi-session capabilities and application virtualization. It’s great for dynamic workloads due to its consumption-based pricing and offers deeper control over the environment, which is ideal for IT teams needing advanced configuration. With AVD, you’ll need the infrastructure, meaning your organization would bear the added responsibility of IaaS and extra security.
See Full Discussion
19 Dec 20242.5k Views1 Comment

Azure Virtual Desktop Reviews and Ratings

4.5

(168 Ratings)

Rating Distribution

5 Star
48%
4 Star
48%
3 Star
4%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.4

Integration & Deployment

4.5

Service & Support

4.4

Product Capabilities

4.6

Last 12 Months
Filter Reviews
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Most helpful
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • SOFTWARE DEVELOPER
    50M-1B USD
    Insurance (except health)
    Review Source

    Azure Virtual Desktop presents a great VDI application with some caveats with its monitoring solutions

    4.0
    Jan 1, 2026
    Azure Virtual Desktop is a versatile and secure Virtual Desktop solution, well-suited for organizations already integrated with other Microsoft solutions like Microsoft 365 and Azure, with strong scalability and flexibility.
  • It Support Specialist
    <50M USD
    Miscellaneous
    Review Source

    Exploring the Functionality of Azure Virtual Desktop

    4.0
    Mar 17, 2025
    Overall, Azure Virtual Desktop is extremely easy to access through the Remote Desktop application. Sometimes it is a bit buggy and access doesn't always work. We use Azure Virtual Desktops to host our servers and they run very well. It is also easy to fix any issues or updates that may occur and we get an alert immediately. The Microsoft team is mostly easy to work with if there is a problem.
  • IT & DIGITAL SERVICES MANAGER
    Gov't/PS/Ed
    Education
    Review Source

    This is the future of managing end user OS's at scale.

    5.0
    Mar 21, 2025
    Works fantastically well with our existing systems. A multitude of configuration options. Excellent security.
  • CLOUD INFRASTRUCTURE ENGINEER
    1B-10B USD
    Manufacturing
    Review Source

    Fast and reliable configuration for cloud computing and seamless live migration of apps

    5.0
    Jan 28, 2025
    It was easy to implement, very easy to navigate, and it is effectively enhancing the performance of our applications, processing large amounts of data and migrating systems.
  • MANAGER, IT, SECURITY AND RISK MANAGEME
    50M-1B USD
    Banking
    Review Source

    Unraveling Challenges with AVD in a Hybrid Environment

    4.0
    Jan 7, 2025
    Our overall experience with the Azure Virtual Desktop has been quite good and it really caters to our business requirements.
...
Showing Result 1-5 of 258

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  • Critical Capabilities for Desktop as a Service
  • Magic Quadrant for Desktop as a Service

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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