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  1. Home
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  3. Amazon Workspaces
Logo of Amazon Workspaces

Amazon Workspaces

byAmazon Web Services (AWS)
in Desktop as a Service
4.3

Overview

Product Information on Amazon Workspaces

Updated 10th August 2022

What is Amazon Workspaces?

Amazon WorkSpaces is a fully managed desktop virtualization service for Windows and Linux that enables you to access resources from any supported device.

Amazon Workspaces Pricing

Amazon Workspaces Product Images

Workspaces
Workspaces

Overall experience with Amazon Workspaces

EXPERT OPERATIONS ASSOCIATE
500M - 1B USD, Healthcare and Biotech
FAVORABLE

“A reliable virtual desktop solution that works well for growing, remote teams but requires thoughtful setup and expectations.”

4.0
Feb 9, 2026
Overall, our experience with Amazon WorkSpaces has been positive. It has helped us standardize work environments and onboard new team members quickly, especially in a remote-first setup. The service is reliable for day-to-day work and fits well with our existing AWS infrastructure. That said, it's not completely frictionless. Performance can vary depending on connection quality and workload, and some aspects of the user experience feel more geared toward technical users. Despite that, it has met our core needs and has been a dependable solution overall.
IT Associate
50M - 250M USD, Software
CRITICAL

“Overall, a great service, with some situational issues to be aware of in advance”

3.0
Dec 2, 2025
overall, the solution works and serves its purpose. implementation of the directory was a bit tricky. we also regularly have performance issues where users across regions are disconnected. having the flexibility to i crease the latency limit of the client connection timeout would give us a bit of leeway and help alleviate SOME end-user frustration

About Company

Company Description

Updated 6th March 2025

Amazon Web Services (AWS), established in 2006, is focused on providing essential infrastructure services to businesses globally in the form of cloud computing. The key advantage offered through cloud computing, particularly via AWS, is its capacity to shift fixed infrastructure expenses into flexible costs. Businesses have been able to forgo extensive planning and procurement of servers and other Information Technology (IT) resources, owing to AWS. AWS seeks to provide businesses with prompt and cost-effective access to resources using Amazon's expertise and economies of scale, as and when their business requires. Currently, AWS offers a robust, scalable, economic infrastructure platform on the cloud powering an extensive array of businesses worldwide. It operates across numerous industries with data center locations in various parts of the globe including U.S., Europe, Singapore, and Japan.

Company Details

Updated 23rd December 2024
Company type
Public
Year Founded
2006
Head office location
Seattle, United States
Number of employees
10001+
Website
http://aws.amazon.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About Amazon Workspaces
Reviewer Insights for: Amazon Workspaces
Deciding Factors: Amazon Workspaces Vs. Market Average
Performance of Amazon Workspaces Across Market Features

Amazon Workspaces Likes & Dislikes

Like

- Easy and fast provisioning of work environments for new employees - Strong integration with AWS services and existing cloud infrastructure - Centralized control and security without relying on local hardware - Flexibility to scale up or down as the grows or changes.

Like

the overall performance for users in nearby regions, the integration with our intune tenant for our directory, and the overall ease of building and maintaining the workspaces

Like

What I like the most is the ease of provisioning and integration with directory service for centralized identity management. The ability to scale the virtual desktop up or down based on demand provides cost flexibility, especially for our L1 support. The virtual environment is user friendly as the needed application can be replicate easily for new users.

Dislike

- Occasional latency, especially with heavier applications or multiple monitors - User experience is not very intuitive for non-technical users - Limited customization from the end-user perspective - Troubleshooting often requires IT involvement

Dislike

the connection issues inter-region, the difficulty of reconnecting to a suddenly-closed session, frequent software issues that arise following windows patches on BYOL windows images

Dislike

What I dislike is the performance variability depending on network conditions. The user experience is heavily dependent on internet connectivity and latency, which may affect productivity in certain regions, especially rural areas.

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Peer Discussions

Amazon Workspaces Reviews and Ratings

4.3

(403 Ratings)

Rating Distribution

5 Star
43%
4 Star
48%
3 Star
8%
2 Star
1%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.3

Integration & Deployment

4.4

Service & Support

4.4

Product Capabilities

4.4

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • EXPERT OPERATIONS ASSOCIATE
    50M-1B USD
    Healthcare and Biotech
    Review Source

    A reliable virtual desktop solution that works well for growing, remote teams but requires thoughtful setup and expectations.

    4.0
    Feb 9, 2026
    Overall, our experience with Amazon WorkSpaces has been positive. It has helped us standardize work environments and onboard new team members quickly, especially in a remote-first setup. The service is reliable for day-to-day work and fits well with our existing AWS infrastructure. That said, it's not completely frictionless. Performance can vary depending on connection quality and workload, and some aspects of the user experience feel more geared toward technical users. Despite that, it has met our core needs and has been a dependable solution overall.
  • It Security & Risk Management Associate
    <50M USD
    IT Services
    Review Source

    Internet Connectivity Issues Impact Performance of Amazon Workspace Remote Desktop Service

    4.0
    Mar 5, 2026
    My overall experience with Amazon Workspaces is likely satisfactory, as we need a secure environment for our L1 support. The service provides a scalable desktop-as-a-service (DaaS) solution without the need to maintain a complex on-premise VDI infrastructure, the cost can be shrink and grow according to our number of L1 support.
  • Operations Manager
    <50M USD
    Services (non-Government)
    Review Source

    A secure, scalable cloud desktop, but keep a close eye on usage costs

    4.0
    Mar 4, 2026
    My overall experience with Amazon workspaces has been solid. We use it to provide secure, isolated desktop environments for remote contractors and specific development tasks. It is reliable and integrates perfectly with our existing AWS backend.
  • Manager, It Security And Risk Management
    <50M USD
    Construction
    Review Source

    Amazon WorkSpaces Enhances Security and Mobility While Easing IT Support Tasks

    5.0
    Feb 27, 2026
    Amazon WorkSpaces represents a paradigm shift. Although the concept has been in the market for some time, it has evolved to the point where it now surpasses the traditional desktop model in terms of security, mobility ad cost efficiency.
  • It-infrastructure
    1B-10B USD
    Hardware
    Review Source

    Secure and Reliable Solution Dependent on Network Connectivity for Full Experience

    4.0
    Mar 13, 2026
    Great user experience due to high performance and very few dependencies. It works out of the box without any special software. Network connections are critical for this solution and for the end user experience. It is secure out of the box and highly scalable.
...
Showing Result 1-5 of 605

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