• HOME
  • CATEGORIES

    • CATEGORIES

    • Browse All Categories
  • FOR VENDORS

    • FOR VENDORS

    • Log In to Vendor Portal
    • Get Started
  • REVIEWS

    • REVIEWS

    • Write a Review
    • Product Reviews
    • Vendor Directory
    • Product Comparisons
  • GARTNER PEER COMMUNITY™
  • GARTNER.COM
  • Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQPrivacyTerms of Service
    ©2026 Gartner, Inc. and/or its affiliates.
    All rights reserved.
  • Categories

    • Loading categories...

      Browse All Categories

      Loading markets...

  • For Vendors

    • Log In to Vendor Portal 

    • Get Started 

  • Write a Review

Join / Sign In
  1. Home
  2. /
  3. Amazon Workspaces
Logo of Amazon Workspaces

Amazon Workspaces

byAmazon Web Services (AWS)
in Desktop as a Service
4.3

Overview

Product Information on Amazon Workspaces

Updated 10th August 2022

What is Amazon Workspaces?

Amazon WorkSpaces is a fully managed desktop virtualization service for Windows and Linux that enables you to access resources from any supported device.

Amazon Workspaces Pricing

Amazon Workspaces Product Images

Workspaces
Workspaces

Overall experience with Amazon Workspaces

Director Of Financial Aid
50M - 250M USD, Banking
FAVORABLE

“Amazon Workspaces Enables Remote Desktop Access Without Needing Physical Computers”

4.0
Jan 22, 2026
Amazon Workspaces is a practical tool for me which works well when I am doing remote working and also it makes sure my data is safe and secure as it integrates well with the Entra ID and other security tools. It is a scalable tool which means adding and removing desktops is an easy task.
IT Associate
50M - 250M USD, Software
CRITICAL

“Overall, a great service, with some situational issues to be aware of in advance”

3.0
Dec 2, 2025
overall, the solution works and serves its purpose. implementation of the directory was a bit tricky. we also regularly have performance issues where users across regions are disconnected. having the flexibility to i crease the latency limit of the client connection timeout would give us a bit of leeway and help alleviate SOME end-user frustration

About Company

Company Description

Updated 23rd December 2024

Amazon Web Services (AWS), established in 2006, is focused on providing essential infrastructure services to businesses globally in the form of cloud computing. The key advantage offered through cloud computing, particularly via AWS, is its capacity to shift fixed infrastructure expenses into flexible costs. Businesses have been able to forgo extensive planning and procurement of servers and other Information Technology (IT) resources, owing to AWS. AWS seeks to provide businesses with prompt and cost-effective access to resources using Amazon's expertise and economies of scale, as and when their business requires. Currently, AWS offers a robust, scalable, economic infrastructure platform on the cloud powering an extensive array of businesses worldwide. It operates across numerous industries with data center locations in various parts of the globe including U.S., Europe, Singapore, and Japan.

Company Details

Updated 23rd December 2024
Company type
Public
Year Founded
2006
Head office location
Seattle, United States
Number of employees
10001+
Website
http://aws.amazon.com

Do You Manage Peer Insights at Amazon Web Services (AWS)?

Access Vendor Portal to update and manage your profile.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About Amazon Workspaces
Reviewer Insights for: Amazon Workspaces
Deciding Factors: Amazon Workspaces Vs. Market Average
Performance of Amazon Workspaces Across Market Features

Amazon Workspaces Likes & Dislikes

Like

Now I can have access to a desktop without having the physical PC and I can access it through as many devices as I want. Best thing is that the pricing factor is totally based on my usage as I want it for hourly or monthly.

Like

the overall performance for users in nearby regions, the integration with our intune tenant for our directory, and the overall ease of building and maintaining the workspaces

Like

- Remote connection - Scalability and Integration with AWS ecosystem - Easy to create new RDP

Dislike

Sometimes there can be issues with connection with certain devices and while working during peak hours the performance can get a bit laggy.

Dislike

the connection issues inter-region, the difficulty of reconnecting to a suddenly-closed session, frequent software issues that arise following windows patches on BYOL windows images

Dislike

With a weak connection it is hard to log in or the session is slow. For new it could be tricky to configure it from the stars (do well the security etc..) Data Transfer between Workspace and local machine ...

Top Amazon Workspaces Alternatives

Logo of Citrix DaaS
1. Citrix DaaS
4.3
(473 Ratings)
Logo of Azure Virtual Desktop
2. Azure Virtual Desktop
4.5
(167 Ratings)
Logo of Windows 365
3. Windows 365
4.5
(140 Ratings)
View All Alternatives

Peer Discussions

Amazon Workspaces Reviews and Ratings

4.3

(387 Ratings)

Rating Distribution

5 Star
43%
4 Star
48%
3 Star
8%
2 Star
1%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.3

Integration & Deployment

4.4

Service & Support

4.4

Product Capabilities

4.4

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • IT Associate
    50M-1B USD
    Software
    Review Source

    Overall, a great service, with some situational issues to be aware of in advance

    3.0
    Dec 2, 2025
    overall, the solution works and serves its purpose. implementation of the directory was a bit tricky. we also regularly have performance issues where users across regions are disconnected. having the flexibility to i crease the latency limit of the client connection timeout would give us a bit of leeway and help alleviate SOME end-user frustration
  • Engineer
    <50M USD
    Media
    Review Source

    Great tool to spin up infrastructure that never feels like the real thing

    3.0
    Dec 3, 2025
    its very handy to be able to spin up Linux or windows and fires and give them to employees at scale. However, the latency does make it a bit unusable and just never really feels like the real deal.
  • Director Of Financial Aid
    50M-1B USD
    Banking
    Review Source

    Amazon Workspaces Enables Remote Desktop Access Without Needing Physical Computers

    4.0
    Jan 22, 2026
    Amazon Workspaces is a practical tool for me which works well when I am doing remote working and also it makes sure my data is safe and secure as it integrates well with the Entra ID and other security tools. It is a scalable tool which means adding and removing desktops is an easy task.
  • Product Manager
    <50M USD
    Media
    Review Source

    Cloud and Secure virtual desktop service

    4.0
    Dec 23, 2025
    Reliable cloud desktop service that works well for remote desktop. Easy to set up, secure if you configure it well. Let's any user to log in from anywhere. Smooth and stable if you have a good connection. Easy to manage for a team !
  • Product Manager, Marketing
    <50M USD
    Services (non-Government)
    Review Source

    Remote Work Made Easier With Secure Data and Simple Cloud Dashboard Access

    4.0
    Jan 3, 2026
    My PoV, it is a very good service from Amazon, it allows me to get access to the same work desktop from any location without the help of a high-end computer, the setup is very easy, and my work data remains safely stored in the cloud server.
...
Showing Result 1-5 of 584

Recommended Gartner Research

  • Critical Capabilities for Desktop as a Service
  • Magic Quadrant for Desktop as a Service

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

This site is protected by hCaptcha and its Privacy Policy and Terms of Use apply.


Software reviews and ratings for EMMS, BI, CRM, MDM, analytics, security and other platforms - Peer Insights by Gartner
Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQsPrivacyTerms of Use

©2026 Gartner, Inc. and/or its affiliates.

All rights reserved.