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  1. Home
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  3. Windows 365
Logo of Windows 365

Windows 365

byMicrosoft
in Desktop as a Service
4.5
2026

Overview

Product Information on Windows 365

Updated 13th October 2025

What is Windows 365?

Windows 365 is a cloud-based software that enables organizations to deploy and manage virtual desktops, allowing users to access a personalized Windows experience from various devices and locations. This software integrates with existing IT infrastructure and provides scalable options for computing resources, storage, and security management. It offers features such as remote desktop access, centralized management, data protection, and seamless integration with Microsoft applications and services. Windows 365 addresses the business need for secure, flexible, and efficient remote work by providing a virtualized environment that supports productivity and collaboration regardless of physical location or hardware limitations.

Windows 365 Pricing

Windows 365 software uses a subscription-based pricing model where charges are applied per user per month. Pricing varies depending on selected plan specifications including computing power, storage, and additional features. There are multiple plans available for different business sizes and requirements, and cloud-based resources are provided through the subscription duration.

Overall experience with Windows 365

It Manager
50M - 250M USD, Retail
FAVORABLE

“Broad Feature Coverage and Frequent Updates in Windows 365 ”

5.0
Mar 11, 2026
We are a full Microsoft house utilising E3 + E5 Step up, as well as E5 for around 1000 users. Microsoft is one of the biggest giants in the business for user productivity, and the simplicity is unmatched even when comparing to alternatives. I have had a positive experience in general supporting the operations of the business using 365.
Director of Operations
50M - 250M USD, Services (non-Government)
CRITICAL

“Effective for File Sharing but Lacks Advanced AI and Management Capabilities”

3.0
Mar 9, 2026
The product is good for internal communication and file sharing. I wish there were more AI capabilities and/or tools similar to that of a CRM (KPI tracking, project management, etc.)

Badges

Gartner Peer Insights recognizes vendors who meet or exceed both the market average Overall Experience and the market average User Interest and Adoption score through a Customers’ Choice distinction.
2026
For Market:
Desktop as a Service

About Company

Company Description

Updated 11th August 2023

Microsoft enables digital transformation for the era of an intelligent cloud and an intelligent edge. Its mission is to empower every person and every organization on the planet to achieve more. Microsoft is dedicated to advancing human and organizational achievement. Microsoft Security helps protect people and data against cyberthreats to give peace of mind.

Company Details

Updated 25th March 2024
Company type
Public
Year Founded
1975
Head office location
Redmond, Washington, United States
Number of employees
10000+
Annual Revenue
30B+ USD
Website
https://microsoft.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

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Peer Discussions

Windows 365 Reviews and Ratings

4.5

(174 Ratings)

Rating Distribution

5 Star
56%
4 Star
40%
3 Star
3%
2 Star
1%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.3

Integration & Deployment

4.6

Service & Support

4.4

Product Capabilities

4.6

Filter Reviews
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Reviewer's Job Function
  • It Manager
    50M-1B USD
    Retail
    Review Source

    Broad Feature Coverage and Frequent Updates in Windows 365

    5.0
    Mar 11, 2026
    We are a full Microsoft house utilising E3 + E5 Step up, as well as E5 for around 1000 users. Microsoft is one of the biggest giants in the business for user productivity, and the simplicity is unmatched even when comparing to alternatives. I have had a positive experience in general supporting the operations of the business using 365.
  • Customer Service & Support Associate
    50M-1B USD
    Healthcare and Biotech
    Review Source

    Windows 365 Enables Centralized Access and Real-Time Remote Team Collaboration

    5.0
    Feb 28, 2026
    We recently transitioned from another service provider to Windows 365 about a year ago and overall, it has been a very easy breezy experience. If I were to summarize everything into 2 words I would say: Centralized and Collaborative would sum them up. Centralized in the sense that prior to our migration, our tools were scattered all over different providers and we would need separate log ins for all of them; but now with Windows 365 we can just log in with our MS account for almost everything. This also facilitated more collaboration among team members since everyone has cloud access - work is automatically saved and every team member has access to the file that we were working on.
  • Operations Associate
    <50M USD
    Miscellaneous
    Review Source

    Windows 365 Integrates Workspace Tools Smoothly but Faces Glitches and Interface Clutter

    5.0
    Mar 10, 2026
    I use Windows 365 daily for spreadsheets, writing in word documents, creating presentations, and meetings and emails. It is a complete workspace, and provides me everything I need to get my work done. I have had some minor technical glitches, but overall it functions very well.
  • Engineer
    50M-1B USD
    Software
    Review Source

    Remote Work Simplified With Windows 365 but Subscription Costs May Add Up

    4.0
    Mar 12, 2026
    Our overall experience with Windows 365 has been good so far. We have been using it mostly to provide a consistent environment for the members, without having to provision a physical machine.
  • It Associate
    50M-1B USD
    Telecommunication
    Review Source

    Saves time daily, but the manus could be smarter

    4.0
    Mar 13, 2026
    This platform has genuinely made my day-to-day work easier. I was a bit hesitant about the switch at first, but i was surprised by how intuitive it is. the features actually do what they're supposed to without any glitches, and I've definitely noticed that my routing tasks take less time than they used to. Overall, it's been a solid upgrade for my workflow.
...
Showing Result 1-5 of 226

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User Sentiment About Windows 365
Reviewer Insights for: Windows 365
Performance of Windows 365 Across Market Features

Windows 365 Likes & Dislikes

Like

The most notable thing about the Microsoft Windows 365 365 suite is the broad coverage it provides for businesses that need more than just the office suite (things like excel, word, outlook etc..) As an IT Cyber and Infra operations manager, the business can utilise the full e5 suite and take full advantage of the additional tools like cloud app security and Microsoft SharePoint for file sharing across the business and external suppliers.

Like

The OneDrive and file sharing capabilities are great for internal, live collaboration

Like

With Windows 365 providing us a very centralized and collaborative experience - what I like most is that it empowers us to perform better remotely. Business processes, especially logging-on to most tools is streamlined with the use of one MS credential and this saves time and boosts our efficiency while not compromising security. Collaboration is also highly encouraged since our progress is saved in real-time and you do not have to worry about pressing ctrls (save) every single time.

Dislike

The main things i dislike about the service are that Microsoft does update it frequently and quite likes to change where tools sit in different menus, this can be confusing to the end user. The second thing I don't like about this service is the way it forces you to use some products that might not necessarily be something you want to dive into, things like adding Co-pilot as the home page for the Office 365 centre. The final thing I don't like is that the minimum licence count for an enterprise agreement is 500, it should be around 350 for smaller businesses that spread out their types of licences across the board.

Dislike

Too many prompts to re-sign in, not enough AI, more organization capabilities would be nice (on an individual level or collaborating across the company), more integrations with our tech stack.

Dislike

It is a subscription-based service so if you are going to pay this or be reminded that you are paying for this on a monthly basis; you might feel that the cost is just adding up - it's just basic psychology, I think. So it's better if you sign up for a yearly plan since it also saves you a bit on the cost.