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Logo of Windows 365

Windows 365

byMicrosoft
in Desktop as a Service
4.5
2025

Overview

Product Information on Windows 365

Updated 13th October 2025

What is Windows 365?

Windows 365 is a cloud-based software that enables organizations to deploy and manage virtual desktops, allowing users to access a personalized Windows experience from various devices and locations. This software integrates with existing IT infrastructure and provides scalable options for computing resources, storage, and security management. It offers features such as remote desktop access, centralized management, data protection, and seamless integration with Microsoft applications and services. Windows 365 addresses the business need for secure, flexible, and efficient remote work by providing a virtualized environment that supports productivity and collaboration regardless of physical location or hardware limitations.

Windows 365 Pricing

Windows 365 software uses a subscription-based pricing model where charges are applied per user per month. Pricing varies depending on selected plan specifications including computing power, storage, and additional features. There are multiple plans available for different business sizes and requirements, and cloud-based resources are provided through the subscription duration.

Overall experience with Windows 365

SPECIAL POPULATIONS CASE MANAGER & TEACH
Gov't/PS/ED <5,000 Employees, Education
FAVORABLE

“Subscription Costs And Essential Connectivity Challenge Windows 365 For Online Educators”

5.0
Aug 19, 2025
There are so many advantages to me as a Special Education Teacher. These advantages are the reasons I will continue to use Windows 365.
NETWORK & SUPPORT MANAGER
1B - 3B USD, Banking
CRITICAL

“Windows 365 Provides an Innovative, But Costly Solution to VDI Challenges”

3.0
Apr 12, 2025
Product is innovative by moving the hassle of deployment / configuration of VDI to the cloud, however, at times becomes very expensive to continue as an ongoing solution vs alternatives.

Badges

Gartner Peer Insights recognizes vendors who meet or exceed both the market average Overall Experience and the market average User Interest and Adoption score through a Customers’ Choice distinction.
2025
For Market:
Desktop as a Service

About Company

Company Description

Updated 11th August 2023

Microsoft enables digital transformation for the era of an intelligent cloud and an intelligent edge. Its mission is to empower every person and every organization on the planet to achieve more. Microsoft is dedicated to advancing human and organizational achievement. Microsoft Security helps protect people and data against cyberthreats to give peace of mind.

Company Details

Updated 25th March 2024
Company type
Public
Year Founded
1975
Head office location
Redmond, Washington, United States
Number of employees
10000+
Annual Revenue
30B+ USD
Website
https://microsoft.com

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About Windows 365
Reviewer Insights for: Windows 365
Deciding Factors: Windows 365 Vs. Market Average
Performance of Windows 365 Across Market Features

Windows 365 Likes & Dislikes

Like

My experience with WIndows 365 has been really positive. It has allowed me to access, collaborate, and share lesson plans, student data, and educational tools with others from anywhere an internet connection is available. It also has everything I need to get my classroom set up including all my data to be able to complete grades as well as IEPs. This is invaluable for remote teaching and grading on the go. The interface is user-friendly, and the security features give peace of mind when handling confidential student information. However, I want to stress that a reliable internet connection is essential for a good experience. Windows 365 has helped me keep my information organized and updated since becoming an online educator.

Read Full Review
Like

- Ease of Deployment / Configuration - Microsoft support for 1st party products / services like M365 Apps - Support for thin client solution with upcoming Link box

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Like

The aspects I like most about the Windows 365 solution are the ability to access your desktop regardless of the hardware used; it also allows you to always have your documents available in a secure environment. Another advantage is the ability to have a constant backup of your workstation so you can recover almost instantly.

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Dislike

A few of the issues: -dependence on internet connectivity - Cost of long-term use, -limited offline functionality. The subscription-based service is expensive, especially for teachers who want all the services that are provided unless your school provides the service.

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Dislike

- Cost is extremely prohibitive for companies looking to save money. Deploying physical hardware is still significantly cheaper, and the outcome would also be far more powerful devices than what is provided by W365 SKUs - Microsoft continues to create confusion in the market by creating both the W365 SKUs, and AVD pools. Both solutions have a different use case, and seem to offer different feature sets. Thin Client hardware is not interop capable.

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Dislike

Unfortunately, the licensing component is still far from what a company can afford to purchase a workstation; if licensing costs were reduced, it could be an ideal solution in certain scenarios.

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Peer Discussions

Windows 365 Reviews and Ratings

4.5

(139 Ratings)

Rating Distribution

5 Star
53%
4 Star
43%
3 Star
3%
2 Star
1%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.3

Integration & Deployment

4.6

Service & Support

4.4

Product Capabilities

4.6

Last 12 Months
Filter Reviews
Sort By:
Most helpful
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • SPECIAL POPULATIONS CASE MANAGER & TEACH
    Gov't/PS/Ed
    Education
    Review Source

    Subscription Costs And Essential Connectivity Challenge Windows 365 For Online Educators

    5.0
    Aug 19, 2025
    There are so many advantages to me as a Special Education Teacher. These advantages are the reasons I will continue to use Windows 365.
  • HEAD OF USER ENDPOINT
    <50M USD
    IT Services
    Review Source

    Access Desktop Anywhere with Windows 365, Though Licensing Remains Costly

    4.0
    Oct 13, 2025
    The Windows 365 solution is particularly innovative, allowing users to access their workstations from anywhere; it allows users to always be productive. Unfortunately, licensing costs are not as competitive when compared to other VDI solutions or when compared to physical devices (obviously including any additional management costs for HW).
  • IT Associate
    <50M USD
    Manufacturing
    Review Source

    Integration mit M365 vereinfacht Administration, stabile Verbindung bleibt Schwachpunkt

    4.0
    Nov 13, 2025
    Windows 365 biete eine sehr gute Lösung für Unternehmen, die externen Mitarbeitern Zugang zu Ihrer Infrastruktur gewähren ohne Hardware bereitzustellen und spezielle Anforderungen im Unternehmen zu unterstützen. Die einfache Verwaltung und Skalierbarkeit sind gut für IT Abteilungen die schnell auf Veränderte Anforderungen reagieren müssen.
  • CYBER SECURITY ASSISTANT
    50M-1B USD
    IT Services
    Review Source

    Windows 365 Offers Easy Access and Microsoft Integration With Some Latency Issues

    4.0
    Dec 23, 2025
    My experience with Windows 365 has been quite positive. The biggest reason for this is primarily Microsoft's reliability. Access from anywhere is very easy, and it integrates well with the Microsoft ecosystem. I only experience occasional performance drops.
  • CAD ENGINEER
    50M-1B USD
    Manufacturing
    Review Source

    Reliable Platform Supports Remote Work With Seamless Microsoft Ecosystem Integration

    4.0
    Oct 23, 2025
    Overall, my experience was good: The plataform is reliable, user-friendly, an well-integrated withothers Microsoft services.
...
Showing Result 1-5 of 188

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Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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