Citrix DaaS

What I like best about Citrix DaaS are Applications and desktops are published reliably, and users are provided with access to the applications and desktops, ensuring that they are performed well and are accessible from anywhere. Policies, access control, and monitoring are centrally managed, which improves security and simplifies administration The end users are provided with a smooth and stable experience, even in remote work scenarios.

Dedicated app for user access, allows for protective and selective install to only users who need it.

I personally find Citrix' security its strongest suite. It has multiple options for authentication; it enables companies to customize their policy controls down to the tee based on their business needs; and it facilitates centralized management very effectively. I think all of these features are a must have especially for a company that manages multiple remote team members across the world.

What I dislike most about Citrix DaaS is mainly When something goes wrong, especially performance or session issues, it often takes time to pinpoint the exact cause and usually requires deep Citrix knowledge. Since Citrix relies on multiple components working together, an issue in one area can quickly impact the overall service. Basic support is fine, but advanced problems can take longer to resolve and often need multiple follow-ups.

User time outs, server issues and geo restriction can be an issue.

I had a conversation with one of our team members who works in IT and he mentioned that one of the drawbacks for Citrix is it gave them confusion when it came to the licensing and pricing. Since they were required to submit an overall cost estimate when they first set it up - he mentioned that they were at first bamboozled on the pricing and scaling - the cost adds up when you are adding features so there's a need to carefully set it up with the team members and the Citrix representatives.