Name: BankWorld
Rating: 3.4 (5 reviews)

Overview

Product Information on BankWorld

Updated 13th October 2025

What is BankWorld?

BankWorld is a software designed to facilitate digital banking solutions for financial institutions. The software provides a unified platform that manages multiple banking channels such as mobile, internet, ATM, and self-service kiosks. It enables banks to deliver services including account management, payments, and funds transfer, as well as personalized customer experiences. The software aims to streamline operations by integrating various back-end systems and optimizing transaction processes. Through real-time monitoring, reporting, and analytics, BankWorld assists banks in enhancing service availability and efficiency. Additionally, its configurable modules allow institutions to adapt functionalities according to changing requirements and regulatory compliance.

Overall experience with BankWorld

Director, International Financial Services

500M - 1B USD, Banking

FAVORABLE

“An impressive banking platform for customer experience across channels”

5.0

Aug 9, 2018

CR2 provides a very complete omnichannel solution incorporating ATM, Digital and Branch channels. What I liked was that Bankworld includes extensive data management capabilities which allow very rich services to be delivered to end-users.

proqrammer

<50M USD, Banking

CRITICAL

“Mobile internet banking”

2.0

May 8, 2019

mobile and internet banking integration mobile is so weak and we used their partners (Gsp) it was extra cost

About Company

Company Description

CR2 is a Privately Heldly held independent global banking software company, serving over 100 banks in 60 countries. Incorporated in Ireland and founded in 1997, CR2 offers digital banking and payments solutions built upon an integrated omnichannel digital banking platform known as "BankWorld". CR2 is a global player with strong heritage in the Middle East and African region.

Company Details

Company type

Private

Year Founded

1997

Head office location

Dublin, Ireland

Number of employees

100 - 499

Annual Revenue

<50M USD

Website

https://cr2.com

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Key Insights

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Reviewer Insights for: BankWorld

BankWorld Likes & Dislikes

Completeness of the product vision. The mobile channel UX is very customisable. The integration between digital and physical branch channels is very important in my view - and not a common feature of other platforms.

I cant remember any positive sides of this product.

Very fast and professional support

Speed of implementation. Best to keep the first release as 'out of the box' as possible - minimising the number of product engine integrations.

The biggest problem is customization, it is very expensive and takes a lot of time. And sometimes they were asking incredibly high prices, in order not to do this task. The other problem is that they have another company called Gsp which makes deployment of the product. When we order the Cr2 their mobile product was very weak that's why we bought mobile banking from Gsp. In the result we are using 2 different products.

Upgrade process and new features implementation

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Peer Discussions

BankWorld Reviews and Ratings

Recommended Gartner Insights

Market Guide for Digital Banking Platforms

Banking

Review Source

Mobile internet banking

50M-1B USD

An impressive banking platform for customer experience across channels

System Administrator

Gov't/PS/Ed

Satisfied with BankWorld product, but so long time for new features

4.0

Sep 21, 2017

1. Good Support but 2. So long time for new developments in new or existing versions.

Manager Solutions Delivery

The Implementation Was very professional

Sep 26, 2017

The Vendor was very Helpful

CIO

1B-10B USD

The technology is easy to customise.

Sep 12, 2017

It has been good the system is very scalable