Overview
Product Information on BeyondTrust Privileged Remote Access
What is BeyondTrust Privileged Remote Access?
BeyondTrust Privileged Remote Access Pricing
Overall experience with BeyondTrust Privileged Remote Access
“Granular Configuration and Active Community Engagement Stand Out in BeyondTrust Experience”
“BeyondTrust Offers Endpoint Security but Faces Training and Support Difficulties”
About Company
Company Description
BeyondTrust focuses on Privileged Access Management (PAM), providing services and products to organizations globally. They help businesses secure and manage their privileges both within traditional and hybrid environments, including the cloud. BeyondTrust's integrated solutions offer an advanced PAM solution, designed to minimize the attack surface. The Universal Privilege Management methodology from BeyondTrust aims to secure privileges across access, passwords and endpoints. This provides organizations with the necessary control and visibility to foster operational performance, gain compliance, and mitigate risks.
Company Details
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A Snapshot of What Matters - Based on Validated User Reviews
User Sentiment About BeyondTrust Privileged Remote Access
Reviewer Insights for: BeyondTrust Privileged Remote Access
Performance of BeyondTrust Privileged Remote Access Across Market Features
BeyondTrust Privileged Remote Access Likes & Dislikes
The concept of the remote access product is clear and straightforward, while at the same time offering a high level of granularity for specific configuration, if needed.
The capabilities of BeyondTrust. Once we get it setup to the level we want, it will help secure our endpoints even better.
Reporting capabilities Ability to use the Vault account External invite feature for escalations
Regarding the vendor feature of the PRA product, vendors are thirdy-party users whow are granted controlled access to your systems for tasks such as support, maintenance, or other necessary operations. However, the management of these vendor groups cannot be associated with a PRA admin, you will need to create a dedicated vendor admin.
Training is limited. They don't happen enough. A lot are scheduled more for people in India than the US. Hard to learn. Getting support isn't as easy as other services or vendors provide.
Some performance issues in the management console Troubleshooting requires an ini file to be installed each time Group policies can clash when part of multiple teams, leading to some cases where the user has unintended access
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Peer Discussions
BeyondTrust Privileged Remote Access Reviews and Ratings
- IT Associate50M-1B USDManufacturingReview Source
BeyondTrust Offers Endpoint Security but Faces Training and Support Difficulties
I have to knock 2 stars off on the overall rating. Training, ease of use, and accessing support in an easy manner are a BIG issue. Training would be the biggest. Some key points: limited live training, live training courses are scheduled more for people in India than the US. archived recordings, web based (self paced) training. Using the console can be daunting when implementing or learning the product. This prevents implementing the product quicker, getting people knowledgeable on the product. - MANAGER, IT SECURITY AND RISK MANAGEMENT<50M USDIT ServicesReview Source
Granular Configuration and Active Community Engagement Stand Out in BeyondTrust Experience
Whit more than 10 years of experience with BeyondTrust product, the continuos evolution is evident. The TAM team is always close, the forum mechanisms for sharing ideas, the new features and the feature request resources are truly admirable. - SENIOR CLOUD SECURITY ENGINEER1B-10B USDTransportationReview Source
Strong useability, some elements still to be polished
From a management point of view, it is easy to use and script the onboarding of teams and third parties. There are limitations when using VNC and dependencies on an RDS farm, with a maximum value for the remote application elements. - IT SYSTEMS ADMINISTRATOR50M-1B USDManufacturingReview Source
Remote Support Platform Offers Responsive Service Despite Initial Setup Challenges
Beyond trust support is easy to work with and very helpful. Customer representative is fast to respond and negotiable on price. Sales engineer was quick to respond to questions when setting up the product. - IT ASSOCIATE50M-1B USDHealthcare and BiotechReview Source
Continuous Performance With No Downtime or Support Failures Reported So Far
The product has not failed us at all, zero downtime and no failure of support.



