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  3. Bitwarden
Logo of Bitwarden

Bitwarden

byBitwarden
in Password Management Tools
4.7

Overview

Product Information on Bitwarden

Updated 6th February 2025

What is Bitwarden?

With an open source, end-to-end encrypted approach to password management, Bitwarden empowers enterprises and individuals to securely store and share sensitive data. Easily generate strong and unique passwords and share encrypted credentials with anyone. Accessible from any location, on any device, Bitwarden can be deployed in both cloud-based and on-premise environments. Bitwarden offers multi-factor authentication, single sign-on (SSO) integration, and automated account provisioning.

Bitwarden Pricing

Bitwarden offers two free trial options for small to large organizations. - Teams: $4 monthly per user, unlimited users. Includes premium features for all users - Enterprise: $6 monthly per user, unlimited users + SSO log-in options and more ** For larger organizations with hundreds to thousands of users, the best option is to reach out to the Bitwarden Sales team for pricing and proof of concept trials. Bitwarden also offers personal and family plans and a forever free plan with core features

Bitwarden Product Images

Unlimited passwords & devices
Unlimited passwords & devices
Secure sharing to anyone
Secure sharing to anyone
Vault reports
Vault reports

Overall experience with Bitwarden

IT SECURITY ADMINISTRATOR
Gov't/PS/ED <5,000 Employees, Education
FAVORABLE

“Secure Password Sharing and Custom Collections Enable Departmental Organization Easily”

4.0
Aug 18, 2025
Easy to use and administer password manager. We have our own instance set up with different collections of passwords for different departments. It's really easy to create new collections and add users to them. We have it set up with account recovery so if anyone loses their master password to their Bitwarden login, we can reset their password and recover their account. Previously, the account would have had to start from scratch. I often use the send section, which allows me to generate a link and securely send over new passwords for users. This is a really useful feature.
JUNIOR RESEARCH ANALYST
250M - 500M USD, IT Services
CRITICAL

“difficult to use”

2.0
Apr 6, 2023
Not so handy. It's really confusing and still confused about how to use it. I am not sure whether I ill be continue to use this

About Company

Company Description

Updated 10th November 2023

Bitwarden envisions a world where no one gets hacked, and we recognize this is only possible by working together. The global Bitwarden community shapes our mission to empower individuals, teams, and organizations to safely manage their sensitive information online. With responsibility, inclusion, and transparency at the core of our company values, we strive for excellence by delivering security solutions that anyone can use and everyone can trust.

Company Details

Updated 26th February 2025
Company type
Private
Year Founded
2015
Head office location
Santa Barbara, United States
Number of employees
51 - 200
Website
https://bitwarden.com/

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Bitwarden
Deciding Factors: Bitwarden Vs. Market Average
Performance of Bitwarden Across Market Features

Bitwarden Likes & Dislikes

Like

- Easy to use for all technical levels - Send passwords to users via secure links - Can spin up your own instance

Like

I heard it is safe and privacy the first priority. Apart from that did not like anything

Like

Creating folders for departments to share information is extremely easy. This allows for inter-departmental collaboration, as well as secure and structured collaboration within a single department.

Dislike

- The account recovery feature had to be enabled manually. It would be great if this had been switched on from the start - There are 2 user administration areas which sometimes don't sync up, so you have to go onto 2 pages to disable a user

Dislike

No user guidelines. difficult to navigate difficult to find the features

Dislike

It is possible for users to not configure their accounts correctly, lose access, then require that you delete the account to recover their access to shared credentials. Their support team cannot help recover employee accounts if this happens, which is good for security but bad for the organization if this occurs. Scaling for small numbers of employees is tough, they don't provide many options here. Getting the number of users up high enough to this level is hard for smaller orgs. Not much else to say here.

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Peer Discussions

Bitwarden Reviews and Ratings

4.7

(69 Ratings)

Rating Distribution

5 Star
67%
4 Star
30%
3 Star
1%
2 Star
1%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.6

Integration & Deployment

4.6

Service & Support

4.7

Product Capabilities

4.6

Filter Reviews
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Last 12 Months
Star Rating
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Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • IT SECURITY ADMINISTRATOR
    Gov't/PS/Ed
    Education
    Review Source

    Secure Password Sharing and Custom Collections Enable Departmental Organization Easily

    4.0
    Aug 18, 2025
    Easy to use and administer password manager. We have our own instance set up with different collections of passwords for different departments. It's really easy to create new collections and add users to them. We have it set up with account recovery so if anyone loses their master password to their Bitwarden login, we can reset their password and recover their account. Previously, the account would have had to start from scratch. I often use the send section, which allows me to generate a link and securely send over new passwords for users. This is a really useful feature.
  • IT DIRECTOR
    <50M USD
    Healthcare and Biotech
    Review Source

    Secure collaboration made easy

    5.0
    Jan 7, 2026
    This software has proved invaluable to key departments in our company for secure credential collaboration.
  • Chief Executive Officer
    <50M USD
    IT Services
    Review Source

    Bitwarden- Top-tier security & transparency

    5.0
    Nov 7, 2025
    Product works great, email support is fast and easy, Even the free tier supports unlimited devices and syncing across all of them a huge plus.
  • IT Associate
    50M-1B USD
    IT Services
    Review Source

    2FA Storage and Controlled Expiration Strengthen Sensitive Information Protection

    5.0
    Nov 28, 2025
    My overall experience has been very positive. The platform has proven to be stable, intuitive and reliable.
  • IT Associate
    50M-1B USD
    Manufacturing
    Review Source

    Separation of Shared and Private Items Critical to Successful Usage

    4.0
    Dec 9, 2025
    We migrated from a plain-text way of storing passwords to Bitwarden. It has been hassle free and we are highly satisfied with our decision.
...
Showing Result 1-5 of 69

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