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  3. Bloomreach Discovery
Logo of Bloomreach Discovery

Bloomreach Discovery

byBloomreach
in
4.1
Market Presence: Search and Product Discovery, E-Commerce Merchandising Solutions for Unified Retail Commerce

Overview

Product Information on Bloomreach Discovery

Updated 29th October 2024

What is Bloomreach Discovery?

Leverage Bloomreach's e-commerce AI, Loomi, to eliminate null results pages, generate synonyms, make intuitive autosuggestions, provide relevant search results, and enhance the overall search experience. With Bloomreach's dataset, you don’t have to wait for a pixel to learn or for your merchandising team to diagnose and test rules. Our AI-powered search tool can handle as much (or as little) as you like. Our insights dashboard will allow you to adjust and tweak manually as needed, empowering you to combine your merchandising expertise with our AI-powered enterprise search system. Use behavioral data feature to identify, target, and customize the entirety of a customer’s shopping experience from their first visit. Personalize search results, boost products, and craft customer rules.

Bloomreach Discovery Pricing

Bloomreach pricing is customized to the number of customers you serve, the size of your product catalog, and the number of events you execute. Our base plan also comes with Bloomreach support and access to our documentation and best practice sessions.

Bloomreach Discovery Product Images

Product grid editor
Product grid editor
Query
Query

Overall experience with Bloomreach Discovery

SENIOR MANAGER, STRATEGIC PARTNERSHIPS
Gov't/PS/ED <5,000 Employees, Education
FAVORABLE

“AI Search Enhances Engagement Despite Initial Setup Complexity and Resource Demands”

4.0
Sep 26, 2025
The platform's AI-powered search and personalized recommendations have significantly improved product discovery and customer engagement.
Director of Software Engineering
1B - 3B USD, Retail
CRITICAL

“Great features but too expensive”

1.0
Sep 3, 2025
The technical support is really poor. It is really hard to get information without escalation. There is no pro-active monitoring of usage and no bot detection mechanism.

About Company

Company Description

Updated 26th March 2025

Bloomreach is the agentic platform for personalization. Powering autonomous search, conversational shopping, and autonomous marketing, Bloomreach personalizes the entire customer experience. From retail to financial services, hospitality to gaming, businesses create experiences that drive higher growth and lasting loyalty. Bloomreach drives personalization for 1,400+ brands around the world.

Company Details

Updated 11th February 2026
Company type
Private
Year Founded
2009
Head office location
Mountain View, United States
Number of employees
501 - 1000
Annual Revenue
50M-250M USD
Website
https://www.bloomreach.com/en

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About Bloomreach Discovery
Reviewer Insights for: Bloomreach Discovery
Deciding Factors: Bloomreach Discovery Vs. Market Average
Performance of Bloomreach Discovery Across Market Features

Bloomreach Discovery Likes & Dislikes

Like

The ability to deliver highly relevant, personalized product recommendations through an intuitive search and merchandising interface. This has made the customer journey straightforward and measureable, which has helped engagement and conversions.

Like

Business users like the interface and the feature set.

Like

The app improves product search results. It understands what the customers are looking for and shows the most relevant products, which makes the shopping experience much smoother.

Dislike

The main challenge is that the initial setup and integration can be complex, requiring additional resources and time to fully optimize. Once implemented, though, the platform's capabilities outweigh this initial learning curve.

Dislike

There is no cost control using their integration. Bots can call the API and Bloomreach will charge for the usage.

Dislike

Some parts of the setup and configuration can be complicated. It relies heavily on clean and well-structured product data, so if the data isn't perfect the search result can suffer.

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Peer Discussions

Bloomreach Discovery Reviews and Ratings

4.1

(55 Ratings)

Rating Distribution

5 Star
38%
4 Star
47%
3 Star
11%
2 Star
2%
1 Star
2%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.1

Integration & Deployment

4.0

Service & Support

4.2

Product Capabilities

4.4

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
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Reviewer's Company Size
Reviewer's Industry
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Reviewer's Job Function
  • SENIOR MANAGER, STRATEGIC PARTNERSHIPS
    Gov't/PS/Ed
    Education
    Review Source

    AI Search Enhances Engagement Despite Initial Setup Complexity and Resource Demands

    4.0
    Sep 26, 2025
    The platform's AI-powered search and personalized recommendations have significantly improved product discovery and customer engagement.
  • Digital Marketing
    1B-10B USD
    Retail
    Review Source

    Bloomreach Discover Offers Relevant Search Results with Dependence on Data Structure

    4.0
    Feb 10, 2026
    My overall experience with Bloomreach Discover has been good. The tool is easy to use, and it helps improve product search and recommendations.
  • DIRECT MARKETING SPECIALIST
    <50M USD
    Retail
    Review Source

    A Truly Powerful Platform - Make sure you Make the Most of it

    4.0
    Oct 15, 2025
    The implementation has been a very heavy lift, involving so many teammates and making us re-strategize accordingly. We are not fully transitioned yet, however there are a good amount of features we are starting to navigate and utilize to offer a better user experience.
  • Marketing Manager
    50M-1B USD
    Retail
    Review Source

    A powerful engine for scalable, data-driven e-commerce growth!

    4.0
    Feb 11, 2026
    We have had a strong overall experience with Bloomreach. The platform is powerful, flexible and capable of handling a complex, multi-market ecommerce setup. It has enable us to significantly improve our search performance and personalization logic.
  • Marketing Associate
    50M-1B USD
    Manufacturing
    Review Source

    It is a very intuitive platform, with plenty of support provided. It definitely helps improve product search and recommendations.

    4.0
    Feb 18, 2026
    It's a great platform with an intuitive interface and with excellent support and customer service.
...
Showing Result 1-5 of 54

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  • Critical Capabilities for Search and Product Discovery
  • Magic Quadrant for Search and Product Discovery

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