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  3. Blueknow WhatsApp & Email Cart Recovery
Logo of Blueknow WhatsApp & Email Cart Recovery

Blueknow WhatsApp & Email Cart Recovery

byBlueknow
in E-commerce optimization services
4.7

Overview

Product Information on Blueknow WhatsApp & Email Cart Recovery

Updated 13th October 2025

What is Blueknow WhatsApp & Email Cart Recovery?

Blueknow WhatsApp & Email Cart Recovery is a software designed to help online businesses address cart abandonment by automatically sending personalized recovery messages through WhatsApp and email to users who have left items in their shopping cart without completing a purchase. The software integrates with e-commerce platforms and uses behavioral data to identify cart abandonments, triggering communication workflows aimed at reminding users and providing assistance or incentives to complete their transactions. It supports message customization and tracking to enable businesses to analyze the effectiveness of recovery campaigns and optimize conversion rates. This software helps businesses to recover lost sales and streamline their communications with potential customers by automating the follow-up process associated with abandoned shopping carts.

Blueknow WhatsApp & Email Cart Recovery Pricing

Blueknow WhatsApp & Email Cart Recovery software uses a subscription-based pricing model, where charges are typically determined by the number of contacts or recovered carts per month. The software may offer tiered plans based on usage volume and additional features, with options for monthly or annual billing cycles.

Overall experience with Blueknow WhatsApp & Email Cart Recovery

Global Ecommerce Manager
500M - 1B USD, Retail
FAVORABLE

“BlueKnow's Abandoned Cart Solution Delivers Tangible Results Globally”

4.0
Mar 10, 2025
I have implemented Blueknows abandoned cart solution across various companies, both globally and locally, and the Blueknow team and their solution have consistently delivered positive, tangible results. Their adaptability to each brands specific needs, the ability to personalize communication for both guest and registered users, and their respect for diverse business requirements and local regulations has been crucial. Their proactive insights and actionable recommendations for continuous improvements, have solidified our decision to partner with them.
There are no reviews in this category.
CRITICAL

About Company

Company Description

Updated 3rd December 2024

Blueknow is an e-commerce optimization platform specializing in recovering lost sales through abandoned shopping cart recovery. Utilizing artificial intelligence and machine learning, Blueknow provides a comprehensive solution for online retailers looking to maximize revenue. Its generative AI system crafts personalized messages tailored to individual customers, delivered via email and WhatsApp—two highly effective channels. By analyzing customer behavior, purchase history, and browsing patterns, Blueknow increases the likelihood of converting abandoned carts into completed purchases. The user-friendly interface allows mid to large-scale e-commerce businesses to easily implement and manage cart recovery campaigns. With detailed analytics and reporting, merchants can track performance and continuously optimize their strategies. By combining AI technology with proven marketing techniques, Blueknow empowers online retailers to recapture lost revenue and enhance customer engagement.

Company Details

Updated 3rd December 2024
Company type
Private
Year Founded
2009
Head office location
Barcelona, Spain
Number of employees
11 - 50
Annual Revenue
<50M USD
Website
http://www.blueknow.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Blueknow WhatsApp & Email Cart Recovery

Blueknow WhatsApp & Email Cart Recovery Likes & Dislikes

Like

Their proactiveness to find solutions and their capability to adapt to the different market needs.

Like

Beyond the quality of the product itself, the greatest value of Blueknow is its team. They are highly professional, committed, and always open to continuous improvement. The level of human touch and dedication they bring to the service makes a real difference. Their proactive approach and willingness to adapt to out needs have been outstanding.

Like

With their advanced technology, we have recovered a significant percentage of sales that were previously considered lost. This has not only improved our conversion rates but also enhanced the customer experience through personalized and relevant messages. They have consistently maintained open and proactive communicatio, regularly suggesting improvements to hel us reach and engage a broader audience

Dislike

In our case we had certain budget limitations that we needed to incorporate to current abandoned cart model.

Dislike

There isn't much to dislike. If anythin, we would love to see more custromization options for email templates and workflows, but overall, the system works very well.

Dislike

While our overall experience with BlueKnow has been highly positive, no solution is entirely without room for improvement. In our case, there have been minor challenges related to fine-tuning the system to align perfectly with our unique requirements. However, their team has always been quick to address these adjustments , minimizing any potential impact on performance

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Peer Discussions

Blueknow WhatsApp & Email Cart Recovery Reviews and Ratings

4.7

(5 Ratings)

Rating Distribution

5 Star
80%
4 Star
20%
3 Star
0%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.8

Planning & Transition

4.8

Delivery & Execution

4.8

Service Capabilities

4.8

Filter Reviews
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  • Global Ecommerce Manager
    50M-1B USD
    Retail
    Review Source

    BlueKnow's Abandoned Cart Solution Delivers Tangible Results Globally

    4.0
    Mar 10, 2025
    I have implemented Blueknows abandoned cart solution across various companies, both globally and locally, and the Blueknow team and their solution have consistently delivered positive, tangible results. Their adaptability to each brands specific needs, the ability to personalize communication for both guest and registered users, and their respect for diverse business requirements and local regulations has been crucial. Their proactive insights and actionable recommendations for continuous improvements, have solidified our decision to partner with them.
  • Marketing Manager
    50M-1B USD
    Retail
    Review Source

    Highly Effective and reliable abandoned cart solution

    5.0
    Feb 10, 2025
    Our experience with Blueknow has been excellent. The platform is user-friendly, efficient, and has significantly improved our cart recovery rates. The support team is responsive and always willing to help with any questions or optimizations.
  • Online Marketing and Business Analysis Manager
    50M-1B USD
    Travel and Hospitality
    Review Source

    Personalized Engagement and Improved Sales with BlueKnow's Remarketing Strategies

    5.0
    Jan 23, 2025
    We have been working with BlueKnow since 2018 in the field of abandoned cart remarketing, and the results have been consistently positive. Their solution stands out, particularly for its ability to identify and engage users who would otherwise remain anonymous in our tracking system.
  • CRM Manager
    50M-1B USD
    Retail
    Review Source

    Expert Service Offering Customized Business Solutions

    5.0
    Jan 31, 2025
    As they are experts in the service (both in the technical, development and business aspects), they are able to personalize the proposal based on the needs we have had. I also highlight the attention and predisposition to improvements of the project
  • Sales digital manager
    50M-1B USD
    Media
    Review Source

    Great solution provided by a great team, fast, versatile and agile

    5.0
    Feb 3, 2025
    My experience with both the tool and the Blueknow team has been very positive
Showing Result 1-5 of 5

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