Overview
Product Information on ADONIS
Updated 13th October 2025
What is ADONIS?
ADONIS Pricing
Overall experience with ADONIS
Designer
500M - 1B USD, BankingFAVORABLE
“High Professionalism and Openness Mark Cooperation Experience With BOC Team”
I rate my cooperation with BOC very highly. The team demonstrates a high level of professionalism, fast and effective execution, and strong openness to partners needs. At every stage, a proactive attitude, genuine commitment, and attention to relationship quality were clearly visible. The cooperation was carried out in a positive, partnership-based atmosphere, which strongly supported efficient goal delivery and the development of optimal solutions. The overall assessment of the cooperation with BOC is highly positive. In particular, working with the team has been a key success factor in the effective implementation and further development of ADONIS within our organization. Their support in implementing additional application modules and tailoring solutions to our specific needs has been invaluable. Their strong commitment, professionalism, extensive expertise, and experience translate directly into the high quality of delivered solutions and the effectiveness of the implementations. In my view, they are truly an invaluable asset to the company, and their contribution is crtical to the long-term success of the cooperation and the sustainable use of ADONIS in our organization.
Manager
250M - 500M USD, Services (non-Government)CRITICAL
“Functional depth meets significant hurdles in usability and service culture.”
My overall experience with Adonis and BOC can best be summarized as a discrepancy between functional power and operational frustration. Technically, Adonis is a powerhouse offering a wide range of features. Its central concept (repository) is one of its greatest strengths. The single source of truth logic works exceptionally well. The system offers a high degree of methodological depth and will certainly scale with company size. I find the database structure to be stable and logically sound. However, my daily work with the system is consistently cumbersome. Some standard features are missing from the Adonis standard, layout management (e.g., snapping attached intermediate events) doesn't work, and DMN or backend access to templates now require the purchase of an extra module at a very high annual cost. It feels like buying a Porsche but having to pay extra for standard features like rearview mirrors and brakes. I also find the rigid 30-minute billing of support requests outdated. An additional issue for me lies in the collaboration with the BOC Group. I find the communication with the Key Account Manager (KAM) to be condescending and defensive. As a customer, I often feel more blamed than supported when problems arise. The error culture and partner management are deficient. In critical situations, there is a lack of proactive accountability and timely problem resolution. Only through multi-stage escalation to the management level was solution-oriented communication restored. This defensive attitude and the lack of feedback from the primary contact person during crises are subsequently damaging the trust necessary for a long-term partnership.
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Enterprise Business Process Analysis Tools
About Company
Company Description
BOC Group is a firm that focuses on creating enterprise modeling software, aimed at enhancing effective business management in the digital era. Committed to providing comprehensive solutions, BOC Group covers a variety of domains, such as Business Process Management, Enterprise Architecture Management, and Risk and Compliance Management. The company's product suite includes software tools like ADONIS, ADOIT, and ADOGRC, used by enterprises to redesign their digital architecture and stimulate business growth. BOC Group, integrated with over 250 staff members, ensures continual development and innovation in its products and services.
Company Details
Company type
Private
Year Founded
1995
Head office location
Vienna, Austria
Number of employees
201 - 500
Annual Revenue
50M-250M USD
Website
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- Manager50M-1B USDServices (non-Government)Review Source
Functional depth meets significant hurdles in usability and service culture.
My overall experience with Adonis and BOC can best be summarized as a discrepancy between functional power and operational frustration. Technically, Adonis is a powerhouse offering a wide range of features. Its central concept (repository) is one of its greatest strengths. The single source of truth logic works exceptionally well. The system offers a high degree of methodological depth and will certainly scale with company size. I find the database structure to be stable and logically sound. However, my daily work with the system is consistently cumbersome. Some standard features are missing from the Adonis standard, layout management (e.g., snapping attached intermediate events) doesn't work, and DMN or backend access to templates now require the purchase of an extra module at a very high annual cost. It feels like buying a Porsche but having to pay extra for standard features like rearview mirrors and brakes. I also find the rigid 30-minute billing of support requests outdated. An additional issue for me lies in the collaboration with the BOC Group. I find the communication with the Key Account Manager (KAM) to be condescending and defensive. As a customer, I often feel more blamed than supported when problems arise. The error culture and partner management are deficient. In critical situations, there is a lack of proactive accountability and timely problem resolution. Only through multi-stage escalation to the management level was solution-oriented communication restored. This defensive attitude and the lack of feedback from the primary contact person during crises are subsequently damaging the trust necessary for a long-term partnership. - Designer50M-1B USDBankingReview Source
High Professionalism and Openness Mark Cooperation Experience With BOC Team
I rate my cooperation with BOC very highly. The team demonstrates a high level of professionalism, fast and effective execution, and strong openness to partners needs. At every stage, a proactive attitude, genuine commitment, and attention to relationship quality were clearly visible. The cooperation was carried out in a positive, partnership-based atmosphere, which strongly supported efficient goal delivery and the development of optimal solutions. The overall assessment of the cooperation with BOC is highly positive. In particular, working with the team has been a key success factor in the effective implementation and further development of ADONIS within our organization. Their support in implementing additional application modules and tailoring solutions to our specific needs has been invaluable. Their strong commitment, professionalism, extensive expertise, and experience translate directly into the high quality of delivered solutions and the effectiveness of the implementations. In my view, they are truly an invaluable asset to the company, and their contribution is crtical to the long-term success of the cooperation and the sustainable use of ADONIS in our organization. - Operations Manager10B+ USDIT ServicesReview Source
ADONIS Solution: Rich features but a fairly demanding learning curve
My overall experience with BOC, and particularly the ADONIS solution, is very positive: it's a very comprehensive EBPA/BPM/BPMS suite designed as a single repository for design, documentation, and continuous improvement. The BPMN coverage is robust and industry-standard, with advanced diagram types (especially conversational diagrams), which is rare and useful for certain B2B scenarios, even if they are seldom used. I appreciated the portal/process sharing logic, the templates/guidelines, and the modeling aids, which facilitate the dissemination and alignment of practices. On the other hand, the tool can seem dense at first (menus, submenus): the rich functionality comes at the cost of a learning curve and a user experience that could be improved. I would also like simple animation of the flows and tokens to facilitate the dynamic reading of the diagrams without necessarily going as far as execution/simulation. This would allow non-experts to grasp the BPMN standard. - Operations AssociateGov't/PS/EdGovernmentReview Source
Intuitive use and professional collaboration at BOC, danger of too many options
BOC as a service provider is reliable, collaborative, and competent. The collaboration is thoroughly professional and goal-oriented. On a personal level, BOC employees are always respectful and very pleasant to deal with. - Team Leader It Innovations50M-1B USDHealthcare and BiotechReview Source
ADONIS BPM: Insights Feature Offers Distinct Value
I think ADONIS is a very good BPM solution. We evaluated many different solutions and ADONIS came out on top in our evaluation. We have now been using ADONIS for around 1.5 years and are still very satisfied with it.
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