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  1. Home
  2. /
  3. Process360 Live
Logo of Process360 Live

Process360 Live

byiGrafx
in
4.7
Market Presence: Enterprise Business Process Analysis Tools, Process Mining Platforms (Transitioning to Process Intelligence Platforms)

Overview

Product Information on Process360 Live

Updated 5th November 2024

What is Process360 Live?

The iGrafx Process360 Live platform is designed to meet the complex needs of enterprise business process analysis, offering tools that help organizations discover, design, and optimize their processes for better operational efficiency. With its AI-enabled Process Repository, the platform supports collaboration across teams, breaks down organizational silos, and manages the interdependencies of processes, providing a comprehensive view of the business. Users can map, analyze, and model workflows to gain insights that drive informed decision-making and alignment with strategic goals. iGrafx Process360 Live integrates process mining, design, and simulation capabilities, enabling enterprises to visualize end-to-end processes, assess risk, and ensure regulatory compliance. Trusted across industries, the platform empowers organizations to streamline operations, enhance productivity, and continuously improve their business processes.

Process360 Live Pricing

iGrafx Process360 Live pricing is a user-based and case-based model. iGrafx offers tiered starter packages tailored to organizational needs, from core process analysis to advanced digital twin capabilities. Each package includes access to process mining, process design, process simulation, and the AI-enabled Process Repository for collaboration and process management.

Process360 Live Product Images

Simulation Trace Mode
Simulation Trace Mode
Pia Diagram Creation
Pia Diagram Creation
Dashboard Process Excellence
Dashboard Process Excellence

Overall experience with Process360 Live

It Associate
3B - 10B USD, Software
FAVORABLE

“iGrafx will meet your Scope; grow your modeling, mining and insights needs incrementally.”

4.0
Jan 6, 2026
I find iGrafx a great solution for modeling, logical relationships between objects and plenty of room for architecting the semantic data model. iGrafx provided a robust training program and allowed us to maintain a single point of contact / trainer which kept the momentum and continuity.
Manager
<50M USD, Insurance (except health)
CRITICAL

“Effective Live Status Tracking But Advanced Insights and Integration Remain Insufficient”

3.0
Feb 10, 2026
Supports process visibility and tracking; functional for basics but limited in advanced analutics.

About Company

Company Description

Updated 29th October 2024

iGrafx is a global provider of process intelligence and process management solutions, dedicated to helping organizations discover, design, and optimize their business processes. With the iGrafx Process360 Live platform, businesses can streamline operations, improve productivity, and ensure compliance with regulatory standards. The platform supports a full suite of capabilities, including process discovery, modeling, simulation, and predictive analytics, giving organizations a holistic view of their operations and enabling data-driven decisions. iGrafx serves a wide range of industries and is trusted by over 2,000 customers worldwide to drive meaningful transformation and achieve operational excellence.

Company Details

Updated 29th October 2024
Company type
Private
Year Founded
1991
Head office location
Tualatin, United States
Website
http://www.igrafx.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Process360 Live
Deciding Factors: Process360 Live Vs. Market Average
Performance of Process360 Live Across Market Features

Process360 Live Likes & Dislikes

Like

The Help Desk effectiveness, efficiency, and expertise are excellent. I have submitted how to and API help requests and the response time and thoroughness was top notch each time.

Like

1. Process Monitoring and Visibility 2. Structured Process Framework 3. Live Status Tracking 4. Configurable Process Views 5. Suitable for Controlled Process Environments

Like

The tool is pretty much self-explanatory and even for inexperienced users easy to understand. Furthermore, iGrafX is providing an outstanding service when it comes to requests about smaller changes / adjustments in the tool.

Dislike

We have had to build a BI process that extracts data from iGrafx and visualize on dashboards with filtering, multi-relational search and summary counts.

Dislike

1. Limited Advanced Analytics and Insights 2. Integration with Other Enterprise Systems 3. User Interface could be more intuitive

Dislike

Missing range of options for (visually) pre-build dashboards, Word exports of process diagrams are sometimes messed up (layout

Top Process360 Live Alternatives

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4.4
(689 Ratings)
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2. ADONIS
4.7
(347 Ratings)
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4.2
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Peer Discussions

Process360 Live Reviews and Ratings

4.7

(247 Ratings)

Rating Distribution

5 Star
69%
4 Star
29%
3 Star
2%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.6

Integration & Deployment

4.6

Service & Support

4.7

Product Capabilities

4.6

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • It Associate
    1B-10B USD
    Software
    Review Source

    iGrafx will meet your Scope; grow your modeling, mining and insights needs incrementally.

    4.0
    Jan 5, 2026
    I find iGrafx a great solution for modeling, logical relationships between objects and plenty of room for architecting the semantic data model. iGrafx provided a robust training program and allowed us to maintain a single point of contact / trainer which kept the momentum and continuity.
  • Process And Project Specialist
    50M-1B USD
    Manufacturing
    Review Source

    User-Friendly Interface Makes iGrafX Accessible for any User - Great Way to visualize Processes and much more

    5.0
    Feb 19, 2026
    iGrafX is a great tool when it comes to visualizing processes, connecting resources, assigning responsibilities and even managing documents.
  • Manager
    <50M USD
    Insurance (except health)
    Review Source

    Effective Live Status Tracking But Advanced Insights and Integration Remain Insufficient

    3.0
    Feb 10, 2026
    Supports process visibility and tracking; functional for basics but limited in advanced analutics.
  • Data and Analytics Manager
    50M-1B USD
    Software
    Review Source

    Highlighting iGrafx's User-friendly Interface and Advanced Features

    5.0
    Feb 16, 2026
    We are very happy with iGrafx so far. The product is much more user friendly than other options we've reviewed, and the iGrafx team have been a pleasure to work with!
  • PROCESS/SOLUTIONS ARCHITECT
    1B-10B USD
    Banking
    Review Source

    Business Architecture Enhanced By Detailed Mapping And Responsive Customer Support Options

    5.0
    Aug 29, 2025
    iGrafx is proving to be an outstanding product in terms of process mapping and modeling, taking the experience to new levels. Though new to the Mining component, I am blown away at the capabilities that I have seen so far. The data ingestion is seamless, and the output is incredible. I'm excited to continue to learn and use this amazing tool.
...
Showing Result 1-5 of 284

Recommended Gartner Research

  • Market Guide for Enterprise Business Process Analysis Tools

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