Overview
Product Information on Process360 Live
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iGrafx is a global provider of process intelligence and process management solutions, dedicated to helping organizations discover, design, and optimize their business processes. With the iGrafx Process360 Live platform, businesses can streamline operations, improve productivity, and ensure compliance with regulatory standards. The platform supports a full suite of capabilities, including process discovery, modeling, simulation, and predictive analytics, giving organizations a holistic view of their operations and enabling data-driven decisions. iGrafx serves a wide range of industries and is trusted by over 2,000 customers worldwide to drive meaningful transformation and achieve operational excellence.
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The Help Desk effectiveness, efficiency, and expertise are excellent. I have submitted how to and API help requests and the response time and thoroughness was top notch each time.
The product is easy to use, has strong BPMN capabilities, and easy to integrate with API key.
Super professional yet personal service and consulting. iGrafx allows for a high degree of customization to fit your own specific needs
We have had to build a BI process that extracts data from iGrafx and visualize on dashboards with filtering, multi-relational search and summary counts.
Negotiating the MSA between iGrafx and our comp has taken more than 8 months and still no end in sight.
1. Not always the most intuitive to use 2. Some quality-of-life features are missing 3. Look and feel of the UI is not always up to date