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  3. ARIS
Logo of ARIS

ARIS

byARIS
in
4.2
Market Presence: Enterprise Business Process Analysis Tools, Process Mining Platforms (Transitioning to Process Intelligence Platforms)

Overview

Product Information on ARIS

Updated 13th October 2025

What is ARIS?

ARIS is a software designed for business process management and analysis, supporting organizations in mapping, analyzing, optimizing and monitoring their business processes. The software provides tools for modeling business processes, capturing process data, and enabling transparency across organizational workflows. Features include process design, collaboration, governance, risk and compliance management, and performance measurement. ARIS enables businesses to identify inefficiencies, support compliance requirements, and drive continuous process improvement by providing centralized access to process documentation and analysis capabilities. The software addresses challenges related to process complexity, change management, and digital transformation within organizations.

ARIS Pricing

ARIS software uses a subscription-based pricing model that typically varies according to user roles, required features, and deployment options such as cloud or on-premises. Pricing tiers offer different levels of access to modeling, analysis, and governance tools, with costs depending on the number of users and modules selected. A free trial version may be available, with full feature sets accessible through paid plans.

Overall experience with ARIS

Manager
30B + USD, Banking
FAVORABLE

“Essential tool for driving data driven insights, efficiency and front-to-back process optimization”

4.0
Feb 3, 2026
The platform's intuitive interface and visualization tools make it easy to design, analyze, and optimize front-to-back value chains and processes. The ability to connect assets and resources to processes / process steps - and analyzing the result from multiple angles - contributes further to the positive experience. The open, constructive exchange with product management about challenges, roadmap and upcoming enhancements make us feel truly heard and supported.
Data and Analytics Manager
3B - 10B USD, Transportation
CRITICAL

“ARIS Process Mining Presents Mixed Results Due to Restricted Analysis Capabilities”

3.0
Feb 5, 2026
We are utilizing ARIS for process mining, this has been a mixed experience so far. On the one hand this is a great tool to get insights into processes - however to make business decisions the organization aims to do analysis based on processes which may not have a standard nature. Due to the inherent complexity of processes in a multi-billion dollar organization, providing only standard features without customizable analysis capabilities does not serve the decision making.

About Company

Company Description

Updated 16th April 2025

Founded in 1992, ARIS offers a Process Intelligence platform that helps organizations turn their processes into value. By managing the entire process lifecycle with a single, integrated suite, ARIS enables companies to define, analyze, simulate, optimize and control their processes. With a strong footprint in businesses across finance, healthcare, manufacturing, retail and others to reinvent their business. ARIS includes utilizing Process Mining for understanding operational dynamics followed by implementing significant improvements and modifications. ARIS's implementation permits businesses to analyze, model and oversee their operational performance, thereby facilitating continuous improvement. In addition, it provides adherence to risk and compliance requirements, safeguarding businesses against potential operational hazards. The ultimate goal is to optimize and control business operations, fostering the development of a value-driven enterprise.

Company Details

Updated 16th April 2025
Company type
Private
Year Founded
1992
Head office location
Saarbrücken, Germany
Number of employees
501 - 1000
Website
https://aris.com/

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: ARIS
Deciding Factors: ARIS Vs. Market Average
Performance of ARIS Across Market Features

ARIS Likes & Dislikes

Like

Drag-and-drop for easy process modelling, while scanning through the inventory to enable re-use. Customizable satellite modeling, providing an intuitive solution enabling process modelers to map required resources and assets to process steps or processes. Flexibility to define own reports to extract data, or create SOP documents, or configure workflows, e.g., to perform regular reviews and affirmations of processes.

Like

Process insights and ability to analyze varients in process

Like

Without doubt, the standout feature of ARIS is the ability to perform process analysis in context with the designed processes and other models. It unites the data world with the process world

Dislike

For infrequent users, it's rather difficult to harvest and benefit from the richness of information and features provided. The offered possibilities (model types) are overwhelming for normal users, requiring customization and filtering to ensure modelling consistency across the organization. Integrating and interacting with the solution in a large, complex organization with its own guidelines and principles can be a challenge.

Dislike

Very limited flexibility to create analysis. Data integration is very complex to set up and maintain with an extractor. Need a simplified process to integrate data from external systems. No clear way to send updates to users. Row level security will enable better governance. Data pipeline monitoring shall be availble with email notifications. Better documentation is required to understand the coding language in ARIS. Process mining compliance has a rigid setup without any feature to reuse complaince calclutions to deep dive further to improve gaps in processes. very limited type of visuals

Dislike

- Current inconsistency of configuration mechanisms varying between WYSIWYG and xml. These are improving each release as functionality is moved from ARIS Architect to ARIS Connect but until this is complete, we still find assistance is required on config we would like to do ourselves - The Steps view, which is an excellent summary view of designs, should allow navigation through the assigned model layers to interrogate content instead of having to return to the Diagram view to navigate. - Lack of navigation aids for casual users of ARIS explaining how to access the data rich content

Top ARIS Alternatives

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Peer Discussions

ARIS Reviews and Ratings

4.2

(275 Ratings)

Rating Distribution

5 Star
36%
4 Star
49%
3 Star
13%
2 Star
2%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.1

Integration & Deployment

4.2

Service & Support

4.1

Product Capabilities

4.3

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Manager
    10B+ USD
    Banking
    Review Source

    Essential tool for driving data driven insights, efficiency and front-to-back process optimization

    4.0
    Feb 3, 2026
    The platform's intuitive interface and visualization tools make it easy to design, analyze, and optimize front-to-back value chains and processes. The ability to connect assets and resources to processes / process steps - and analyzing the result from multiple angles - contributes further to the positive experience. The open, constructive exchange with product management about challenges, roadmap and upcoming enhancements make us feel truly heard and supported.
  • Design Manager
    1B-10B USD
    Telecommunication
    Review Source

    Process and Data World Integration Highlighted Amid Navigation Challenges in ARIS

    5.0
    Feb 5, 2026
    We have fostered an excellent working partnership with ARIS and formerly SoftwareAG, assisting us to configure and deploy ARIS across the business tailoring it to our specific needs. We have also worked closely with ARIS to help shape the product
  • Director of IT
    1B-10B USD
    Finance (non-banking)
    Review Source

    Aris Offers Powerful Tools But Interface and Modern Governance Support Lacking

    4.0
    Feb 5, 2026
    The Aris Account team is very helpful and responsive. I do not have any specific bad experiences to report.
  • Data and Analytics Manager
    1B-10B USD
    Transportation
    Review Source

    ARIS Process Mining Presents Mixed Results Due to Restricted Analysis Capabilities

    3.0
    Feb 5, 2026
    We are utilizing ARIS for process mining, this has been a mixed experience so far. On the one hand this is a great tool to get insights into processes - however to make business decisions the organization aims to do analysis based on processes which may not have a standard nature. Due to the inherent complexity of processes in a multi-billion dollar organization, providing only standard features without customizable analysis capabilities does not serve the decision making.
  • Business Process Architect
    1B-10B USD
    Manufacturing
    Review Source

    First ensure you have the process and performance management in your Business Process team.

    4.0
    Jan 30, 2026
    ARIS offers much more than an architectural descriptive tool, it enables the transformation of the organization. As an starting point, ARIS offers all what is needed to describe the operation and living of the organization putting together Process, People, Technology, Data and Operational Environment. As a transformational enabler, we use it to identify new possibilities in the strategy and tactics, design and follow until it's deployed. At the end following a natural improving cycle, we can assess and adjust continuously.
...
Showing Result 1-5 of 294

Recommended Gartner Research

  • Market Guide for Enterprise Business Process Analysis Tools

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