ADONIS is a business process management software that supports organizations in the modeling, analysis, and optimization of business processes. This software enables users to document workflows, visualize process structures, and manage process-related information. It offers features for process mapping, process analysis, and reporting, as well as integration with other tools and data sources. ADONIS supports compliance management, identifies process inefficiencies, and helps facilitate continuous improvement. It is used to enhance transparency, standardize operations, and support decision-making by providing detailed insights into process performance and dependencies within an organization.
ADONIS Pricing
ADONIS software uses a subscription-based pricing model with tiered plans that vary according to the number of users and features included. Pricing typically depends on factors such as deployment options, user roles, and required modules, and is offered annually. Customized pricing is available based on organizational requirements.
Overall experience with ADONIS
Designer
500M - 1B USD, Banking
FAVORABLE
“High Professionalism and Openness Mark Cooperation Experience With BOC Team”
5.0Feb 12, 2026
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Manager
250M - 500M USD, Services (non-Government)
CRITICAL
“Functional depth meets significant hurdles in usability and service culture.”
2.0Feb 26, 2026
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Automated Translation from German
Badges
Gartner Peer Insights recognizes vendors who meet or exceed both the market average Overall Experience and the market average User Interest and Adoption score through a Customers’ Choice distinction.
BOC Group is a firm that focuses on creating enterprise modeling software, aimed at enhancing effective business management in the digital era. Committed to providing comprehensive solutions, BOC Group covers a variety of domains, such as Business Process Management, Enterprise Architecture Management, and Risk and Compliance Management. The company's product suite includes software tools like ADONIS, ADOIT, and ADOGRC, used by enterprises to redesign their digital architecture and stimulate business growth. BOC Group, integrated with over 250 staff members, ensures continual development and innovation in its products and services.
Functional depth meets significant hurdles in usability and service culture.
2.0Feb 26, 2026
My overall experience with Adonis and BOC can best be summarized as a discrepancy between functional power and operational frustration. Technically, Adonis is a powerhouse offering a wide range of features. Its central concept (repository) is one of its greatest strengths. The single source of truth logic works exceptionally well. The system offers a high degree of methodological depth and will certainly scale with company size. I find the database structure to be stable and logically sound. However, my daily work with the system is consistently cumbersome. Some standard features are missing from the Adonis standard, layout management (e.g., snapping attached intermediate events) doesn't work, and DMN or backend access to templates now require the purchase of an extra module at a very high annual cost. It feels like buying a Porsche but having to pay extra for standard features like rearview mirrors and brakes. I also find the rigid 30-minute billing of support requests outdated. An additional issue for me lies in the collaboration with the BOC Group. I find the communication with the Key Account Manager (KAM) to be condescending and defensive. As a customer, I often feel more blamed than supported when problems arise. The error culture and partner management are deficient. In critical situations, there is a lack of proactive accountability and timely problem resolution. Only through multi-stage escalation to the management level was solution-oriented communication restored. This defensive attitude and the lack of feedback from the primary contact person during crises are subsequently damaging the trust necessary for a long-term partnership.
Automated Translation from German
Manager
50M-1B USD
Services (non-Government)
Review Source
Functional depth meets significant hurdles in usability and service culture.
2.0Feb 26, 2026
My overall experience with Adonis and BOC can best be summarized as a discrepancy between functional power and operational frustration. Technically, Adonis is a powerhouse offering a wide range of features. Its central concept (repository) is one of its greatest strengths. The single source of truth logic works exceptionally well. The system offers a high degree of methodological depth and will certainly scale with company size. I find the database structure to be stable and logically sound. However, my daily work with the system is consistently cumbersome. Some standard features are missing from the Adonis standard, layout management (e.g., snapping attached intermediate events) doesn't work, and DMN or backend access to templates now require the purchase of an extra module at a very high annual cost. It feels like buying a Porsche but having to pay extra for standard features like rearview mirrors and brakes. I also find the rigid 30-minute billing of support requests outdated. An additional issue for me lies in the collaboration with the BOC Group. I find the communication with the Key Account Manager (KAM) to be condescending and defensive. As a customer, I often feel more blamed than supported when problems arise. The error culture and partner management are deficient. In critical situations, there is a lack of proactive accountability and timely problem resolution. Only through multi-stage escalation to the management level was solution-oriented communication restored. This defensive attitude and the lack of feedback from the primary contact person during crises are subsequently damaging the trust necessary for a long-term partnership.
Automated Translation from German
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User Sentiment About ADONIS
Reviewer Insights for: ADONIS
Deciding Factors: ADONIS Vs. Market Average
Performance of ADONIS Across Market Features
ADONIS Likes & Dislikes
From my perspective, ADONIS and the services provided by BOC deliver significant value to the organization and play a key role in effective process management. It is a robust and mature tool that enables structured and efficient management of processes, while also serving as a central source of knowledge and data that supports informed decision-making across the organization. ADONIS significantly streamlines the implementation of changes by providing access to consistent, up-to-date, and well-structured data. This allows for faster, more conscious, and data-driven decisions. The tool supports not only the analysis of the current state but also the design and planning of future solutions, contributing to greater operational efficiency and improved coordination of process-related initiatives. I particularly value the customization capabilities of ADONIS, which make it possible to tailor the solution to the actual needs of the organization. As a result, the tool goes beyond simple process documentation and actively supports process governance, development, and continuous optimization. An essential part of this success is the cooperation with BOC partners, who continuously support our organization in the implementation of additional application modules and in adapting them to our specific requirements. Their strong engagement, professionalism, extensive expertise, and experience directly translate into the quality of the delivered solutions. In my view, this combination of a flexible and reliable tool with highly competent partners is a key factor in the successful adoption and ongoing development of ADONIS within our organization.
From my perspective, ADONIS and the services provided by BOC deliver significant value to the organization and play a key role in effective process management. It is a robust and mature tool that enables structured and efficient management of processes, while also serving as a central source of knowledge and data that supports informed decision-making across the organization. ADONIS significantly streamlines the implementation of changes by providing access to consistent, up-to-date, and well-structured data. This allows for faster, more conscious, and data-driven decisions. The tool supports not only the analysis of the current state but also the design and planning of future solutions, contributing to greater operational efficiency and improved coordination of process-related initiatives. I particularly value the customization capabilities of ADONIS, which make it possible to tailor the solution to the actual needs of the organization. As a result, the tool goes beyond simple process documentation and actively supports process governance, development, and continuous optimization. An essential part of this success is the cooperation with BOC partners, who continuously support our organization in the implementation of additional application modules and in adapting them to our specific requirements. Their strong engagement, professionalism, extensive expertise, and experience directly translate into the quality of the delivered solutions. In my view, this combination of a flexible and reliable tool with highly competent partners is a key factor in the successful adoption and ongoing development of ADONIS within our organization.
From my perspective, ADONIS and the services provided by BOC deliver significant value to the organization and play a key role in effective process management. It is a robust and mature tool that enables structured and efficient management of processes, while also serving as a central source of knowledge and data that supports informed decision-making across the organization. ADONIS significantly streamlines the implementation of changes by providing access to consistent, up-to-date, and well-structured data. This allows for faster, more conscious, and data-driven decisions. The tool supports not only the analysis of the current state but also the design and planning of future solutions, contributing to greater operational efficiency and improved coordination of process-related initiatives. I particularly value the customization capabilities of ADONIS, which make it possible to tailor the solution to the actual needs of the organization. As a result, the tool goes beyond simple process documentation and actively supports process governance, development, and continuous optimization. An essential part of this success is the cooperation with BOC partners, who continuously support our organization in the implementation of additional application modules and in adapting them to our specific requirements. Their strong engagement, professionalism, extensive expertise, and experience directly translate into the quality of the delivered solutions. In my view, this combination of a flexible and reliable tool with highly competent partners is a key factor in the successful adoption and ongoing development of ADONIS within our organization.
Some basic BPMN standards are missing, and layout management (snap-together intermediate events) is unnecessarily time-consuming or not enabled. Administrative autonomy has been curtailed and hidden behind expensive paywalls or consulting services. Furthermore, the forced switch to a Linux infrastructure was communicated opaquely and too late, resulting in avoidable migration costs. I find the communication problematic. While support is quick, it is sometimes defensive and not solution-oriented. I rarely feel supported when technical issues arise. Incorrect advice was only admitted after internal escalation, and account management sometimes failed to respond to inquiries during crisis periods. The inflexible billing model (30-minute increments) hinders efficient knowledge sharing on detailed questions rather than promoting it. Another critical aspect is the disproportionate pricing model for add-on modules. Many features that are already included in the basic version of competing products as industry standards require expensive licensing from ADONIS. This paywall mentality means that even basic methodological extensions (like DMN) or administrative adjustments (property management for additional attributes) result in exorbitant additional costs. When you have to charge mid-three-figure monthly fees or high module prices for standard features that competitors provide natively, the overall system's profitability suffers significantly. The customer is essentially being asked to pay again for every necessary upgrade.
Automated Translation from German
Some basic BPMN standards are missing, and layout management (snap-together intermediate events) is unnecessarily time-consuming or not enabled. Administrative autonomy has been curtailed and hidden behind expensive paywalls or consulting services. Furthermore, the forced switch to a Linux infrastructure was communicated opaquely and too late, resulting in avoidable migration costs. I find the communication problematic. While support is quick, it is sometimes defensive and not solution-oriented. I rarely feel supported when technical issues arise. Incorrect advice was only admitted after internal escalation, and account management sometimes failed to respond to inquiries during crisis periods. The inflexible billing model (30-minute increments) hinders efficient knowledge sharing on detailed questions rather than promoting it. Another critical aspect is the disproportionate pricing model for add-on modules. Many features that are already included in the basic version of competing products as industry standards require expensive licensing from ADONIS. This paywall mentality means that even basic methodological extensions (like DMN) or administrative adjustments (property management for additional attributes) result in exorbitant additional costs. When you have to charge mid-three-figure monthly fees or high module prices for standard features that competitors provide natively, the overall system's profitability suffers significantly. The customer is essentially being asked to pay again for every necessary upgrade.
Automated Translation from German
Some basic BPMN standards are missing, and layout management (snap-together intermediate events) is unnecessarily time-consuming or not enabled. Administrative autonomy has been curtailed and hidden behind expensive paywalls or consulting services. Furthermore, the forced switch to a Linux infrastructure was communicated opaquely and too late, resulting in avoidable migration costs. I find the communication problematic. While support is quick, it is sometimes defensive and not solution-oriented. I rarely feel supported when technical issues arise. Incorrect advice was only admitted after internal escalation, and account management sometimes failed to respond to inquiries during crisis periods. The inflexible billing model (30-minute increments) hinders efficient knowledge sharing on detailed questions rather than promoting it. Another critical aspect is the disproportionate pricing model for add-on modules. Many features that are already included in the basic version of competing products as industry standards require expensive licensing from ADONIS. This paywall mentality means that even basic methodological extensions (like DMN) or administrative adjustments (property management for additional attributes) result in exorbitant additional costs. When you have to charge mid-three-figure monthly fees or high module prices for standard features that competitors provide natively, the overall system's profitability suffers significantly. The customer is essentially being asked to pay again for every necessary upgrade.
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