Overview
Product Information on Calero Telecom Expense Management
What is Calero Telecom Expense Management?
Calero Telecom Expense Management Pricing
Overall experience with Calero Telecom Expense Management
“Calero MDSL”
“Solid TEM company with recent struggles. ”
About Company
Company Description
Calero is a solutions provider, aiming to simplify and optimize technology suites across various domains including Telecom, Mobility, and SaaS. The primary objective of the company is to streamline the management of these aspects, effectively working as an expansion of your operational team. By facilitating clear visualization and simplification of technology operations, Calero's solutions attempt to tackle common business challenges in these fields.
Company Details
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Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
Reviewer Insights for: Calero Telecom Expense Management
Calero Telecom Expense Management Likes & Dislikes
Easy to use Very customizable Many integration points
The people who managed our account were great, as they were the engine behind all the process. When the core people were let go/transferred, the knowledge and performance went with it.
Our assigned service manager is outstanding!, Help desk is very knowledgeable.
There are a lot of components about this tool and some are redundant Some area do not always tie togethers to show the full picture Operation teams are skilled in there area but do not always know other areas of the system that well
The lack of automation for process is the weakest link for the company.
The Pinnacle platform used is not really created for Cellular use, USPS just has alot of movement when concerning cellular services. It seems to me to be more for landline.
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Peer Discussions
Calero Telecom Expense Management Reviews and Ratings
- Sr Manager Network Telecom1B-10B USDRetailReview Source
Calero MDSL
The team and the tool is very versatile and provides many insights. - Business AnalystGov't/PS/EdGovernmentReview Source
USPS Calero-MDSL TEM
The assigned Calero account manager to the USPS contract is exceptional, knowledgeable of how USPS operates and is considered an asset to our team. His input is welcomed at all times and at any time! - Director - Infrastructure And Security1B-10B USDEnergy and UtilitiesReview Source
True Partnership TEM Vendor
Network Control provides visibility into market rates, provides active contract management, dispute initiation and resolution and bill pay management for us. They are truly a partner in every sense of the word. They aren't a vendor to us, but an extension of our team. - Analyst1B-10B USDManufacturingReview Source
Telephone Expense Management Service Review
The overall experience is positive, yet frequent changes in service operations management and recently with project management have not been ideal, nor seamless. The most challenging part of the implementation was A/P vouchering. The most challenging part of BAU, is what feels like, never ending upkeep of IMEI, device types and cost allocations. It is definitely worth mentioning, even with the aforementioned changes, the staff is very customer focused and strong professional relationships grow quickly. The training sessions are on point and valuable. Audit and optimization, along with the TEM dashboards set the bar. - Director Of IT1B-10B USDConsumer GoodsReview Source
Network Control - Proven Results
We brought in Network Control to managed our Fixed Telecom and identify areas to improve. Their team has been tremendous in organizing a complex decentralized inventory of assets, identifying huge cost savings, and providing a team that displays great attitude and effort. I'd provide my referral any day.