Name: Capgemini Data Center Outsourcing Services
Rating: 4.1 (84 reviews)

Overview

Service Information on Capgemini Data Center Outsourcing Services

Updated 13th October 2025

What is Capgemini Data Center Outsourcing Services?

Capgemini Data Center Outsourcing and Hybrid Infrastructure Managed Services is a service that facilitates the management and optimization of IT infrastructure for organizations. The service covers the operation and maintenance of data centers, supporting both traditional and cloud-based environments. It offers solutions for monitoring, managing, and securing hybrid infrastructures, enabling businesses to enhance the performance, reliability, and scalability of their IT assets. The service addresses business challenges related to complexity and cost efficiency in IT operations by automating processes, streamlining administration, and ensuring consistent availability of critical applications and services. It assists organizations in adapting to changing technology requirements while maintaining compliance and operational continuity.

Overall experience with Capgemini Data Center Outsourcing Services

DIRECTOR OF DIGITAL DATA & TECHNOLOGY

1B - 3B USD, Energy and Utilities

FAVORABLE

“Hybrid hosting and Cloud migration services”

4.0

Jun 19, 2025

Capgemini provide a solid foundational set of services across both on-premise and Cloud infrastructure services and have a strong, comprehensive (from op model, process refinement and heavy lifting of apps / services) and industrialised process for migration to Cloud

Business Analyst

250M - 500M USD, Services (non-Government)

CRITICAL

“Good on premise to cloud migration service”

3.0

Sep 22, 2022

Although we faced minor hiccups in the initial phase of project, Capgemini was prompt enough to address it. After this the assignment was completed flawlessly, without any hiccups, migrating more that 60 servers from on prem to virtual (cloud) setup

About Company

Company Description

Capgemini centers on assisting businesses through their transformation and management process by effectively utilizing technological resources. With an expansive team comprising of 350,000 members, the company has a wide reach that extends to over 50 countries worldwide. Given a strong heritage spanning 55 years and deep-seated industry expertise, Capgemini handles varied business needs. These range from strategy and design to operations. The evolving world of technology, including aspects such as cloud, data, AI, connectivity, software, digital engineering, and platforms, is continuously fueling its operations.

Company Details

Company type

Public

Head office location

Paris, France

Number of employees

10001+

Website

https://www.capgemini.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Capgemini Data Center Outsourcing Services

Performance of Capgemini Data Center Outsourcing Services Across Market Features

Capgemini Data Center Outsourcing Services Likes & Dislikes

Capgemini's understanding of the wider operating model requirements and their ability to manage a wide range of legacy and modern technologies, tools and services in a consistent way with common monitoring and reporting

Capgemini provides full access and transparency of the service. We can access the monitoring tool of solution with admin level access

Capgemini has provided good advice during our datacenter outsourcing project. This has unlocked significant costsavings overall.

Opportunities exist to provide greater pace, improved thought leadership, ongoing continuous improvement and innovation

There was an initial delay in the project pace even when SLA was done. We also observed high turnover of team during the project leading to delays.

Contract negotiations were too slow

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Peer Discussions

Capgemini Data Center Outsourcing Services Reviews and Ratings

4.1

(84 Ratings)

Rating Distribution

5 Star: 30%
4 Star: 52%
3 Star: 14%
2 Star: 4%
1 Star: 0%

Customer Experience

Evaluation & Contracting

3.9

Planning & Transition

3.9

Delivery & Execution

4.2

Integration & Deployment

3.7

Service & Support

4.1

Service Capabilities

4.2

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DIRECTOR OF DIGITAL DATA & TECHNOLOGY
1B-10B USD
Energy and Utilities
Review Source
Hybrid hosting and Cloud migration services
4.0
Jun 19, 2025
Capgemini provide a solid foundational set of services across both on-premise and Cloud infrastructure services and have a strong, comprehensive (from op model, process refinement and heavy lifting of apps / services) and industrialised process for migration to Cloud
Managing Director
50M-1B USD
Manufacturing
Review Source
Capgemini Provides Cost-Efficient Solutions in Data Center Project
4.0
Nov 20, 2024
We had a good experience with Capgemini in our Data Center outsourcing project. Overall we would choose Capgemini again.
MODEL RISK MANAGER
50M-1B USD
Services (non-Government)
Review Source
Transforming Legacy Systems: Seamless Infrastructure Deployment Success
4.0
Oct 1, 2024
Overall it was a good deployment of the required infrastructure, no major bugs or issues with the transition. End users commented that the final change brought more usability to desktop services and there was a reduction in downtime related to system issues and less time spent on resolving tickets.
MANAGER
10B+ USD
Healthcare and Biotech
Review Source
Stellar Support and Dedicated Account Management Praised
4.0
Sep 4, 2024
Strong customer support and dedicated account management
ENGINEER
Gov't/PS/Ed
Education
Review Source
Exploring the Simplicity and Agility of a Server Platform
4.0
Sep 19, 2024
we are hosting our multiple servers on their platform and we are happy with the redundancy that they are offering to us.

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