• HOME
  • CATEGORIES

    • CATEGORIES

    • Browse All Categories
  • FOR VENDORS

    • FOR VENDORS

    • Log In to Vendor Portal
    • Get Started
  • REVIEWS

    • REVIEWS

    • Write a Review
    • Product Reviews
    • Vendor Directory
    • Product Comparisons
  • GARTNER PEER COMMUNITY™
  • GARTNER.COM
  • Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQPrivacyTerms of Service
    ©2026 Gartner, Inc. and/or its affiliates.
    All rights reserved.
  • Categories

    • No categories available

      Browse All Categories

      Select a category to view markets

  • For Vendors

    • Log In to Vendor Portal 

    • Get Started 

  • Write a Review

Join / Sign In
  1. Home
  2. /
  3. Capgemini Data Center Outsourcing Services
Logo of Capgemini Data Center Outsourcing Services

Capgemini Data Center Outsourcing Services

byCapgemini
in Data Center Outsourcing Services
4.0

Overview

Service Information on Capgemini Data Center Outsourcing Services

Updated 13th October 2025

What is Capgemini Data Center Outsourcing Services?

Capgemini Data Center Outsourcing and Hybrid Infrastructure Managed Services is a service that facilitates the management and optimization of IT infrastructure for organizations. The service covers the operation and maintenance of data centers, supporting both traditional and cloud-based environments. It offers solutions for monitoring, managing, and securing hybrid infrastructures, enabling businesses to enhance the performance, reliability, and scalability of their IT assets. The service addresses business challenges related to complexity and cost efficiency in IT operations by automating processes, streamlining administration, and ensuring consistent availability of critical applications and services. It assists organizations in adapting to changing technology requirements while maintaining compliance and operational continuity.

Capgemini Data Center Outsourcing Services Pricing

The service operates on a customized pricing model, typically structured around client requirements and service scope, such as workload, infrastructure size, and selected features. Pricing may involve monthly or annual subscription fees, usage-based charges, or contractual agreements with terms that reflect managed service levels, support options, and additional resources required for data center outsourcing and hybrid infrastructure management.

Overall experience with Capgemini Data Center Outsourcing Services

Director Of Digital & Technology
1B - 3B USD, Energy and Utilities
FAVORABLE

“Hybrid hosting and Cloud migration services”

4.0
May 7, 2026
Capgemini provide dependable service across both on-premise and Cloud infrastructure services and have a strong, comprehensive (from op model, process refinement and heavy lifting of apps / services) and industrialised process for migration to Cloud. Operational services are increasingly being positively impacted through automation.
Senior Architect
3B - 10B USD, Transportation
CRITICAL

“Stable Infrastructure but Rigid Change Management Hampers Incident Response Efficiency”

3.0
May 13, 2026
Capgemini Services suffered from a rigid change management processes and delayed incident response, even though the core elements of the infrastructure remained stable. The technical skills of individual team members were strong.

About Company

Company Description

Updated 31st January 2024

Capgemini centers on assisting businesses through their transformation and management process by effectively utilizing technological resources. With an expansive team comprising of 350,000 members, the company has a wide reach that extends to over 50 countries worldwide. Given a strong heritage spanning 55 years and deep-seated industry expertise, Capgemini handles varied business needs. These range from strategy and design to operations. The evolving world of technology, including aspects such as cloud, data, AI, connectivity, software, digital engineering, and platforms, is continuously fueling its operations.

Company Details

Updated 26th February 2025
Company type
Public
Head office location
Paris, France
Number of employees
10001+
Website
https://www.capgemini.com

Do You Manage Peer Insights at Capgemini?

Access Vendor Portal to update and manage your profile.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Top Capgemini Data Center Outsourcing Services Alternatives

Logo of Kyndryl Data Center Outsourcing Services
1. Kyndryl Data Center Outsourcing Services
4.1
(213 Ratings)
Logo of HCLTech Data Center Outsourcing Services
2. HCLTech Data Center Outsourcing Services
4.7
(142 Ratings)
Logo of Wipro Data Center Outsourcing Services
3. Wipro Data Center Outsourcing Services
4.4
(142 Ratings)
View All Alternatives

Peer Discussions

Capgemini Data Center Outsourcing Services Reviews and Ratings

4.0

(85 Ratings)

Rating Distribution

5 Star
29%
4 Star
52%
3 Star
15%
2 Star
4%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

3.9

Planning & Transition

3.9

Delivery & Execution

4.2

Integration & Deployment

3.7

Service & Support

4.1

Service Capabilities

4.2

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Director Of Digital & Technology
    1B-10B USD
    Energy and Utilities
    Review Source

    Hybrid hosting and Cloud migration services

    4.0
    May 7, 2026
    Capgemini provide dependable service across both on-premise and Cloud infrastructure services and have a strong, comprehensive (from op model, process refinement and heavy lifting of apps / services) and industrialised process for migration to Cloud. Operational services are increasingly being positively impacted through automation.
  • Senior Architect
    1B-10B USD
    Transportation
    Review Source

    Stable Infrastructure but Rigid Change Management Hampers Incident Response Efficiency

    3.0
    May 13, 2026
    Capgemini Services suffered from a rigid change management processes and delayed incident response, even though the core elements of the infrastructure remained stable. The technical skills of individual team members were strong.
  • Managing Director
    50M-1B USD
    Manufacturing
    Review Source

    Capgemini Provides Cost-Efficient Solutions in Data Center Project

    4.0
    Nov 20, 2024
    We had a good experience with Capgemini in our Data Center outsourcing project. Overall we would choose Capgemini again.
  • MODEL RISK MANAGER
    50M-1B USD
    Services (non-Government)
    Review Source

    Transforming Legacy Systems: Seamless Infrastructure Deployment Success

    4.0
    Oct 1, 2024
    Overall it was a good deployment of the required infrastructure, no major bugs or issues with the transition. End users commented that the final change brought more usability to desktop services and there was a reduction in downtime related to system issues and less time spent on resolving tickets.
  • MANAGER
    10B+ USD
    Healthcare and Biotech
    Review Source

    Stellar Support and Dedicated Account Management Praised

    4.0
    Sep 4, 2024
    Strong customer support and dedicated account management
...
Showing Result 1-5 of 76

Recommended Gartner Insights

  • Critical Capabilities for Data Center Outsourcing Services
  • Magic Quadrant for Data Center Outsourcing Services
Powered by Google TranslateThis service may contain translations provided by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and noninfringement. Gartner's use of this provider is for operational purposes and does not constitute an endorsement of its products or services.

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

This site is protected by hCaptcha and its Privacy Policy and Terms of Use apply.


Software reviews and ratings for EMMS, BI, CRM, MDM, analytics, security and other platforms - Peer Insights by Gartner
Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQsPrivacyTerms of Use

©2026 Gartner, Inc. and/or its affiliates.

All rights reserved.

Reviewer Insights for: Capgemini Data Center Outsourcing Services
Performance of Capgemini Data Center Outsourcing Services Across Market Features

Capgemini Data Center Outsourcing Services Likes & Dislikes

Like

Capgemini's understanding of the wider operating model requirements and their ability to manage a wide range of legacy and modern technologies, tools and services in a consistent way with common monitoring and reporting. Innovation is coming to the fore via deployment of automation and AI.

Like

Price wise the service offering was competitive. individual technical members were skilled.

Like

Capgemini has provided good advice during our datacenter outsourcing project. This has unlocked significant costsavings overall.

Dislike

Opportunities exist to provide greater pace, improved thought leadership and (customer prioritised) ongoing continuous improvement and innovation.

Dislike

overall value and experience was not up to the mark when compared to the previous provider.

Dislike

Contract negotiations were too slow