Capgemini centers on assisting businesses through their transformation and management process by effectively utilizing technological resources. With an expansive team comprising of 350,000 members, the company has a wide reach that extends to over 50 countries worldwide. Given a strong heritage spanning 55 years and deep-seated industry expertise, Capgemini handles varied business needs. These range from strategy and design to operations. The evolving world of technology, including aspects such as cloud, data, AI, connectivity, software, digital engineering, and platforms, is continuously fueling its operations.
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1) Trust, 2) cooperation, 3) credibility,
Management of the service and quick responsiveness
They provide an assessment in which : 1) They adapted perfectly to differents changes organizational and about Scope 2) They iterated every time they were asked for in whatever matter we need more. 3) They detailed a lot the outputs they provided. 4) Very important, the provided contributed strategic vision, not just process and technical expertise. 5) Communications was perfect. 6) They provided more than what was initially required from them
1) complexity of the implementation, 2) changes in business requiremets , 3) timing
Some consultants lack the business experience like in EWM
1) There were consultants who left the company, but they were quickly replaced. 2) The initial actions to assess the maturity of the processes were a bit weak, but they quickly remedied it. 3) One output was missing some aspects that we, as clients point out. It was resolved woithout any issues.