Overview
Product Information on Certinia Professional Services Cloud
Updated 23rd April 2026
What is Certinia Professional Services Cloud?
Certinia Professional Services Cloud Pricing
Overall experience with Certinia Professional Services Cloud
Associate
30B + USD, Services (non-Government)FAVORABLE
“Certinia Enables Data Integration and Customization but Lacks What-If Scenario Planning for project management”
Certinia is responsive to inquiries and challenges and listens to ideas
There are no reviews in this category.
CRITICAL
About Company
Company Description
Certinia provides Professional Services Automation software designed for technology and services organizations to scale customer value across the services value chain. The platform unifies professional services, finance, and customer success functions to help businesses manage customer relationships. Built natively on the Salesforce CRM platform, it connects business processes from opportunity to renewal. Certinia includes predictive, generative, and agentic AI capabilities intended to help services organizations manage revenue, margins, and resource utilization. Its customer success capabilities provide visibility into account health, tracking renewals, and managing playbooks to drive long-term value. Through the Agentforce partnership with Salesforce, the company provides automation tools for service teams. Certinia is trusted by more than 1,400 organizations to streamline workflows and provide a single source of data for project and financial outcomes.
Company Details
Company type
Private
Year Founded
2009
Head office location
Austin, Texas, United States
Number of employees
1001 - 5000
Website
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- Associate10B+ USDServices (non-Government)Review Source
Certinia Enables Data Integration and Customization but Lacks What-If Scenario Planning for project management
Certinia is responsive to inquiries and challenges and listens to ideas - Director of Product10B+ USDIT ServicesReview Source
Enterprise PSA platform for complex Professional Services Organizations
Overall, our experience has been positive. As a long-time customer and a large enterprise with 10K+ practitioners and projects, we value the platform's ability to support our scale and provide a strong foundation for PS business which brings in over $XB in revenue. - VP, Operations1B-10B USDManufacturingReview Source
Excellent resource management platform and a company culture that truly wants to help their customer
Certinia has demonstrated a high level of customer focus, desire to provide value and flexibility - AUTOMATION COE MGR1B-10B USDIT ServicesReview Source
Effective Response to Critical Problems, but Feature Integration Faces Delays
Attention to support issues, participation in definition the future product features. True partnership - DIRECTOR OF MARKETING50M-1B USDIT ServicesReview Source
Service Automation Enhances Business Scalability but Customization Remains a Challenge
The product is an excellent testament of how service automation can help organizations to scale better from all ends, unifying all departments of business.
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