Overview
Product Information on Certinia Professional Services Cloud
What is Certinia Professional Services Cloud?
Certinia Professional Services Cloud Pricing
Overall experience with Certinia Professional Services Cloud
“Service Automation Enhances Business Scalability but Customization Remains a Challenge”
About Company
Company Description
Certinia (formerly FinancialForce) delivers a Services-as-a-Business platform that powers and connects all aspects of services operations, from services estimation and delivery to customer success management and financial planning and accounting. The company’s Professional Services Automation (PSA), Customer Success, and ERP solutions—delivered on Salesforce’s leading cloud platform—provide the ability to run a connected services business, deliver with intelligence, and achieve business agility.
Company Details
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Reviewer Insights for: Certinia Professional Services Cloud
Certinia Professional Services Cloud Likes & Dislikes
Dashboards and the ease of reporting at all levels
Partner dependent for customization and set up. While it's a very powerful tool, some more intuitive features would be more helpful when it comes to navigation. As of now it is integrated only with salesforce system, if it could be across other ERPs it will be a good product overall.
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Certinia Professional Services Cloud Reviews and Ratings
- DIRECTOR OF MARKETING50M-1B USDIT ServicesReview Source
Service Automation Enhances Business Scalability but Customization Remains a Challenge
The product is an excellent testament of how service automation can help organizations to scale better from all ends, unifying all departments of business.