Overview
Product Information on Chargebee
What is Chargebee?
Chargebee Pricing
Overall experience with Chargebee
“ChargeBee Handles Complex Subscription Models But Dashboards Lack Customization Options”
“Fundamental Issues with State Tax Laws Compliance in Contemporary Platforms”
About Company
Company Description
Chargebee is the billing and monetization platform built for the AI economy. We help businesses of all sizes grow revenue by providing a comprehensive suite of solutions, including subscription management and recurring billing, pricing and payment optimization, revenue recognition, collections, and customer retention. With Chargebee’s enterprise-grade platform in your corner, you can maximize your growth potential, adapt quickly to changing market dynamics, and increase customer loyalty.
Company Details
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Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
Reviewer Insights for: Chargebee
Performance of Chargebee Across Market Features
Chargebee Likes & Dislikes
I think the best thing is that invoices get sent out on their own and we don't have to worry about this anymore. Additionally, ChargeBee is fully automated so it is less prone to mistakes.
the ability to have recurring charges automated is good. It does integrate with salesforce to a degree. It has global currencies.
Our Customer service can access the admin interface and manage users subscriptions without bothering engineers. Embedding chargebee UI in our application to allow users to cancel and book was really nice. Having a well documented API builds trust for engineers. There are a lot of integrations to sync to other 3rd party platforms
I think we can't really use their dashboards, which is a pity. Maybe because our subscription structure or our demands are too specific or too high. I believe they can develop more in this area.
there is zero support for tax exemption laws by state. This is a huge miss for non-profit entities and organizations that work exclusively with them.
Getting help requires you to - talk to a chatbot (but you can write human to get a human quite quickly - explain the issue to the human, hope its simple enough for them to resolve it - possibly wait for some time for follow up emails answering those questions - hope they offer a 1on1 call to resolve the problem together It would be nice to directly book 1on1 calls - I understand however that this filter is necessary to keep costs down.
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Peer Discussions
Chargebee Reviews and Ratings
- FOUNDERS ASSOCIATE<50M USDIT ServicesReview Source
ChargeBee Handles Complex Subscription Models But Dashboards Lack Customization Options
ChargeBee does a great job. We have really complex subscription structures - one-time, quantity based, and so on. I think ChargeBee has covered a lot of corner cases, which is impressive. - Software Developer1B-10B USDReal EstateReview Source
Admin Interface and API Features Streamline Operations but Support Process Is Lengthy
Perfect for startups, having the admin interface saves you a lot of work. - Manager<50M USDIT ServicesReview Source
Efficient Invoice Management and Coupon Creation with Limited Data Export Options
chargebee is great in terms of being able to manage all of invoices and overall a great product to use - Office Coordinator * Office Operations<50M USDServices (non-Government)Review Source
Chargebee Review
Very easy transition from previous billing software, user friendly. - ACCOUNTING, TREASURY AND TAX MANAGER50M-1B USDIT ServicesReview Source
Analyzing User Satisfaction and Improvement Areas for Chargebbe
My overral experience with chargeebe has been positive, but they can be better