Name: Zuora Billing
Rating: 4.5 (20 reviews)

Overview

Product Information on Zuora Billing

Updated 13th October 2025

What is Zuora Billing?

Zuora Billing is a software designed to manage subscription billing and recurring revenue operations for businesses with subscription-based models. The software automates invoicing, payment processing, and subscription management, allowing organizations to handle complex billing structures, usage-based charges, and pricing adjustments. Zuora Billing supports integration with other financial and customer relationship management platforms, offering tools for revenue recognition, account management, and financial reporting. The software aims to address the challenges associated with manual billing processes and helps organizations adapt to changing subscription terms, ensuring compliance with accounting standards while optimizing billing cycles and revenue streams.

Overall experience with Zuora Billing

LEAD

1B - 3B USD, Software

FAVORABLE

“Zuora Offers Clear Interface and Seamless Okta Single Sign-On Integration”

4.0

Jan 10, 2026

I like Zuora as it's clear to use and syncs well with Okta integration for a single sign on log in experience.

DATA ARCHITECT

50M - 250M USD, Software

CRITICAL

“Experiencing Subscription Management: Powerful Features but Poor Support”

3.0

May 6, 2024

Good product to manage subscription products. Has enough flexibility to handle the most common cases. Simplifies the tasks that occur post sales tremendously, e.g. billing, payments, and accounting. Has good options to automate common tasks via workflows.

About Company

Company Description

Zuora provides a monetization platform to build, run and grow a modern business through a dynamic mix of usage-based models, subscription bundles and everything in between. From pricing and packaging, to billing, payments and revenue recognition, Zuora’s flexible, modular software solutions are designed to help companies evolve and scale monetization with demand. More than 1,000 customers around the world use Zuora’s combination of technology and expertise to transform their financial operations and how they go to market. Zuora is headquartered in Silicon Valley with offices in the Americas, EMEA and APAC.

Company Details

Year Founded

2007

Head office location

Redwood City, United States

Number of employees

1001 - 5000

Website

http://www.zuora.com

Do You Manage Peer Insights at Zuora?

Access Vendor Portal to update and manage your profile.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Zuora Billing

Performance of Zuora Billing Across Market Features

Zuora Billing Likes & Dislikes

- Stores email logs

The multitude of features it provides and the simplification and automation that it offers. This allows you to scale your business quite well.

The workflow capabilities are dynamic and allow for multiple use cases to be accommodated APIs enable easy integration into other ERP applications for ease of use and integration Full suite of capabilities from Order to Cash which enables seamless integration with accounting records and assists with revenue automation Flexible product catalogue

- I wish the search function wasn't as slow - I'd like if it stored graph functions - Doesn't integrate as well in internal tools

If you have any issues that go beyond the standard questions, the support is usually quite poor.

Limited knowledge in the marketplace for resources that can make changes/support post-implementation without going to Zuora directly Dynamic pricing is limited to how the system is integrated with other CRM systems Integration with revenue suite can be complex and is not designed with out of the box integration into billing Difficult to leverage new modules as they are rolled out and enhanced, including leveraging new collection modules

Top Zuora Billing Alternatives

Peer Discussions

Zuora Billing Reviews and Ratings

Recommended Gartner Insights

1B-10B USD

Software

Review Source

Zuora Offers Clear Interface and Seamless Okta Single Sign-On Integration

Jan 9, 2026

SVP, Finance

50M-1B USD

Energy and Utilities

Dynamic Workflow, API Integration and comprehensive Revenue Suite but limited external resource expertise

Sep 15, 2025

The solution has been very dynamic enabling us to accommodate many different use cases and revenue streams. The Zuora team responsible for managing the relationship is very supportive and partners with clients to ensure needs are being met and best practices are being shared.

Chief Information Officer

Telecommunication

a powerful tool you need to drive

5.0

Apr 28, 2025

simplicity and usability of the software. used with Salesforce to enable the management of a flexible product catalog

AUDIT SENIOR MANAGER

IT Services

Good Billing Software with connectivity to multiple other tools

Jan 25, 2025

Very good user experience and user interface. Can connect to other systems and platforms (such as ERP, Data warehouses and etc.). Sometimes has performance issues with high load of transactions.

Group Product Manager

10B+ USD

Banking

When it works, it works amazingly well

Jun 24, 2024

The experience has been generally positive. While the product is working and meeting your needs, it's great. Discerning whether something that isn't working as expected is a bug or feature is overly complicated and takes too long.