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  1. Home
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  3. Cisco Crosswork Network Services Orchestrator
Logo of Cisco Crosswork Network Services Orchestrator

Cisco Crosswork Network Services Orchestrator

byCisco Systems
in
4.0
Market Presence: Network Automation Platforms, CSP Service Design and Orchestration Solutions

Overview

Product Information on Cisco Crosswork Network Services Orchestrator

Updated 13th October 2025

What is Cisco Crosswork Network Services Orchestrator?

Cisco Crosswork Network Services Orchestrator is a software that automates network service lifecycle management across a wide variety of network devices and environments. It enables service providers and enterprises to design, provision, and manage complex network services with model-driven service orchestration. The software supports multi-vendor and multitechnology environments, reducing the dependence on manual configuration and enabling quicker deployment of services. It provides capabilities for real-time state monitoring, rollback and auditing of configuration changes, and the abstraction of network complexity, assisting organizations in streamlining operations and improving service agility by allowing the consistent implementation of services and policies across physical and virtual network infrastructures.

Cisco Crosswork Network Services Orchestrator Pricing

Cisco Crosswork Network Services Orchestrator software utilizes a subscription-based pricing model, with fees determined by network size, device count, and selected feature sets. The software offers various tiers and add-ons, allowing organizations to select licensing options suited to their requirements. Support and maintenance packages are typically available as part of the subscription, and pricing may be affected by deployment scale and enterprise agreements.

Overall experience with Cisco Crosswork Network Services Orchestrator

Product Manager
<50M USD, Services (non-Government)
FAVORABLE

“Massive time saver for pure Cisco environments, but multi-vendor integration is a real struggle”

5.0
Jun 5, 2026
Managing our network configs manually was getting entirely out of hand as our infrastructure grew. Moving to Cisco's network automation helped us finally standardize things. We rely on it heavily for deploying IPsec VPN configurations across multiple branches, which used to take hours of manual CLI typing and troubleshooting. The core Cisco-to-Cisco automation works right out of the box. What hasn't worked well is trying to automate changes on our non-Cisco perimeter gear. Getting the platform to push policies or talk nicely to our Sophos edge firewalls, for example, has been a massive headache that required us to write a bunch of custom API scripts.
Vp, Engineering
50M - 250M USD, Finance (non-banking)
CRITICAL

“Legacy platform executes essentials but increases maintenance and engineering overhead”

3.0
May 27, 2026
It serves as our multi vendor network orchestration and service lifecycle management platform. It executes core functions ok, but it's a pretty old solution that introduces significant overhead. If my roadmap allowed for the budget and the engineering hours, I would actively look to replace it with a more lightweight, modern solution.

About Company

Company Description

Updated 8th February 2024

Cisco is a company that specializes in networking technologies, particularly Internet Protocol (IP)-based solutions. It was established in 1984 by a group of computer scientists from Stanford University. As of today, Cisco has a global workforce, continuing to innovate in various fields, notably in routing and switching. Adding to its core business, the company also delves into emerging technologies including home networking, IP telephony, optical networking, security features, storage area networking, and wireless technology. Moreover, Cisco extends its expertise to offer a sweeping range of services such as technical support and advanced services. The company sells its products and services on an enterprise level, to commercial businesses, service providers, and end-users.

Company Details

Updated 25th June 2024
Company type
Public
Year Founded
1984
Head office location
San Jose, United States
Number of employees
10001+
Annual Revenue
30B+ USD
Website
http://www.cisco.com

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Peer Discussions

Cisco Crosswork Network Services Orchestrator Reviews and Ratings

4.0

(8 Ratings)

Rating Distribution

5 Star
38%
4 Star
38%
3 Star
25%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

3.8

Integration & Deployment

4.3

Service & Support

3.8

Product Capabilities

4.4

Filter Reviews
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Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
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Reviewer's Region
Reviewer's Job Function
  • Product Manager
    <50M USD
    Services (non-Government)
    Review Source

    Massive time saver for pure Cisco environments, but multi-vendor integration is a real struggle

    5.0
    Jun 5, 2026
    Managing our network configs manually was getting entirely out of hand as our infrastructure grew. Moving to Cisco's network automation helped us finally standardize things. We rely on it heavily for deploying IPsec VPN configurations across multiple branches, which used to take hours of manual CLI typing and troubleshooting. The core Cisco-to-Cisco automation works right out of the box. What hasn't worked well is trying to automate changes on our non-Cisco perimeter gear. Getting the platform to push policies or talk nicely to our Sophos edge firewalls, for example, has been a massive headache that required us to write a bunch of custom API scripts.
  • Vp, Engineering
    50M-1B USD
    Finance (non-banking)
    Review Source

    Legacy platform executes essentials but increases maintenance and engineering overhead

    3.0
    May 27, 2026
    It serves as our multi vendor network orchestration and service lifecycle management platform. It executes core functions ok, but it's a pretty old solution that introduces significant overhead. If my roadmap allowed for the budget and the engineering hours, I would actively look to replace it with a more lightweight, modern solution.
  • CYBERSECURITY ANALYST
    50M-1B USD
    Retail
    Review Source

    Broad multi-vendor support offsets high licensing costs and tricky troubleshooting

    3.0
    May 21, 2026
    Our orginization has been running Cisco Network Services Orchestrator in a cloud environment for a while. The platform has consistently met our core networking needs without major suprises. The service orchestration engine itself which handles multi vendor network automation at scale, has proven reliable. Native YANG/NETCONF support which aligns well with our networking team wiorkflows and made modeling network services more structured. Ciscos broad ecosystem compatibility the depth of device support across vendors has reduced the need for custom workarounds.
  • It Associate
    50M-1B USD
    Construction
    Review Source

    Rapid deployment and integration, but onboarding challenges for newcomers

    5.0
    Jun 4, 2026
    The most fluid service deployment we've had for deploying and integrating our networks across our vendors. Stating Cisco NSO is the perfect bridge across networks would be an understatement, as the device configurations, integrations, and automations available are unlike any other product we've used before.
  • Engineering Manager
    50M-1B USD
    Retail
    Review Source

    Complex network services simplified, but support response times are slow

    4.0
    May 21, 2026
    makes complex network services a lot easier to manage and maintain
Showing Result 1-5 of 9

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Reviewer Insights for: Cisco Crosswork Network Services Orchestrator
Performance of Cisco Crosswork Network Services Orchestrator Across Market Features

Cisco Crosswork Network Services Orchestrator Likes & Dislikes

Like

Automated state backups: It grabs the network state automatically. If we mess up a deployment or a connected VMware host throws a redo log error because of a sudden network storage drop, rolling back the switch config is basically a one-click job. Bulk provisioning: Pushing out standard VLAN and VPN templates to new site deployments save us days of grunt work. Drift detection: It constantly scans the network and instantly flags if another admin manually changed a router configuration that deviates from our baseline security standard.

Like

The one single stronger area is the network element drivers which abstract all the complexity from multiple vendors, allowing us to push unified service models without having to write custom scripts for everything.

Like

The Service Manager within is one of the most modern and revolutionary functions in networking. The simple ability to do things like Create a new branch office , etc. has made expanding and migrating our networks so much quicker compared to the past.

Dislike

Multi-vendor support: It is technically advertised as supporting third-party equipment, but practically, integrating non-Cisco gear is painful, buggy, and poorly documented. The web interface perfomance: When you have hundreds of devices loaded into the system, the GUI lags noticeably during large queries or dashboard loads. Version upgrades: Updating the automation platform itself is always nerve-wracking because it often breaks our custom Python scripts, forcing us to rewrite our automation workflows.

Dislike

Onboarding engineers to maintain this ecosystem takes months because this is not a modern tool. Requires a lot of manual reconciliation whenever changes are made directly on devices which is a humongous pain.

Dislike

Onboarding can be daunting. Especially if you or your department has not utilized a network automation platform or program before, there can be a sense of Where do we even start at the beginning.