Overview
Product Information on Cisco Switches
What is Cisco Switches?
Cisco Switches Pricing
Overall experience with Cisco Switches
“Cisco's broad portfolio simplifies operations and support”
“Small Businesses Achieve Success with Low Maintenance Switches”
About Company
Company Description
Cisco is a company that specializes in networking technologies, particularly Internet Protocol (IP)-based solutions. It was established in 1984 by a group of computer scientists from Stanford University. As of today, Cisco has a global workforce, continuing to innovate in various fields, notably in routing and switching. Adding to its core business, the company also delves into emerging technologies including home networking, IP telephony, optical networking, security features, storage area networking, and wireless technology. Moreover, Cisco extends its expertise to offer a sweeping range of services such as technical support and advanced services. The company sells its products and services on an enterprise level, to commercial businesses, service providers, and end-users.
Company Details
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Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
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Peer Discussions
Cisco Switches Reviews and Ratings
- MGR,IT NETWORK ARCHITECTURE & TELECOM10B+ USDRetailReview Source
Cisco's broad portfolio simplifies operations and support
Overall, our experience with Cisco networking has been very positive. They've given us a stable, high-performance network foundation that largely just works once properly designed and implemented. Day to day operations are predictable and we've continued to see strong reliability with minimal downtime. On the positive side, the breadth of the Cisco portfolio lets us standardize knowledge and products across our data center, campus, and branch offices which simplifies support and training. The integration with Cisco's broad ecosystem has also helped us improve service delivery and adapt to changing business needs. - IT ManagerGov't/PS/EdEducationReview Source
Long-Term Experience Highlights Cisco Switches Reliability and Documentation Strengths
I have worked with Cisco for roughly 28 years and it has been a good experience overall. I've seen a lot of vendors come and go on the Switches side, some that no longer exist, and Cisco has supported us throughout this journey. We have a very good experience with our account team, good rapport and collaboration with them and our supporting vendors as well. We have worked with TAC throughout the years not just on Switches but across the portfolio and it has been a good experience overall. - IT Manager1B-10B USDBankingReview Source
Core Networking Reliability Noted Amid Persistent Issues In Firewall Design And Operation
Overall in general it has been generally exceptional with some issues around network firewalls. We have been using Cisco for a minimum of 25 years, one of my colleagues' first jobs when he started was to implement Cisco. The Account Team is very responsive, they know our needs and understand how our org works, which is always helpful because we are an insurance company and it is nice that they are knowledgeable about what we do and how they can best support our needs. If we need to work with TAC support, it is pretty simple, we submit the ticket, if there is an escalation due to impact on services we will reach out to the Account Team to make sure it gets resolved in a timely manner. - IT ManagerGov't/PS/EdGovernmentReview Source
Durability and Security Praised in Cisco Switches Despite Documentation Improvement Needs
We have been working with Cisco for probably about 27 years and it has been a great experience overall. Our Account Team is fantastic, they are with us from start to finish so when we put together a BOM they give us the scenario, give us recommendations about which specific models (product SKU) we need and how we can save a few bucks here and there. They provide helpful consultation around how to best deploy individual applications once purchased so they work the right way in our environment. When we have had to work with TAC (not very often) the experience is often really good - they are very sharp, first call resolution service and we are very satisfied with them. - Vp, It10B+ USDBankingReview Source
Long-Term Experience Highlights Reliability and Challenges With Cisco Licensing Model
We have been working with Cisco for about 28 years at this point and it's been a great experience overall. Outside of Networking, we use Cisco DataCenter, Wireless and some Security. We have had a good experience working with our Cisco account team to provide support for each of these components. When we do need support (depending on the level of support we need), it is directed to Cisco for that level of maintenance - we have teams that front all of our level 1 and level 2 problems which has worked out very well for us. When we need to work on new projects, it is a very collaborative process - we have a staff internally that can build out the design, the components involved, then we'll work with Cisco Account teams to validate, then we will implement the solution internally.


