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Overall experience with CloudEagle
“Automated App Access Requests Reduced IT Tickets and Improved Efficiency”
“Cloudeagle: An Emerging Application for SaaS License Management”
About Company
Company Description
CloudEagle.ai helps IT, security, finance, and procurement teams at mid-size and large enterprises discover, secure, govern, and optimize their entire SaaS and AI applications. It provides complete visibility into applications, user access, spend, and vendors across sanctioned and unsanctioned tools. Using no-code, Slack-enabled workflows, teams can automate procurement, renewals, onboarding, offboarding, access reviews, and license harvesting. Built-in usage intelligence and price benchmarking help strengthen vendor negotiations and control software spend.
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User Sentiment About CloudEagle
Reviewer Insights for: CloudEagle
CloudEagle Likes & Dislikes
Standout feature had to be the self-service app catalog as it helped us reduce shadow IT as well in addition to reducing our IT tickets. Geography-based offboarding was a very needful feature which we didn't realize how much it would be helpful when we started the workflow. It allows us to schedule user deprovisioning based on the employee's time zone without the need to visit each app manually. The most I like is how easily accessible their customer success team was, even during onboarding and whenever we needed support.
the saas license management. harvesting license too
Time taken to deploy the product and the value realization was very quick. Team from CloudEagle was always available to help with quick implementation and helping us reach our outcomes within the first few weeks, we didn't have to wait for a month. Whether it was configuring provisioning workflows or ensuring integrations were set up correctly, their team was always available and responsive, making the entire set up process smooth. Now we no longer have to visit each app to grant and revoke access.
We didn't find much to dislike about CloudEagle, they do have a lot of modules from license management, renewals to identity governance. But since we only needed identity governance, we haven't be able to completely explore other workflows, but after using the product, I have to say navigating the tool and inital integration setup will require technical help and from CSM team helped us easily navigate and setup all our integrations.
it has limited integrations in our environment
At this stage, there is nothing major to dislike. Like any growing IGA platform, there were a few advanced customizations that required guidance from Cloudeagle's tech and customer success team, but they were responsive. This was an initial hiccup but it was solved later on as we got used to the product.
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CloudEagle Reviews and Ratings
- Marketing Manager50M-1B USDIT ServicesReview Source
Automated App Access Requests Reduced IT Tickets and Improved Efficiency
Our identity governance process was greatly streamlined using CloudEagle and the experience was smooth right from the onboarding. The standout aspect was automating the app access requests using Self-service app catalog, which reduced our IT tickets and users no more have to chase stakeholders for approvals. On top of this, CloudEagle's customer success team, was always available and a call away in case we needed support. The overall experience has been smooth for our team, we have reduced tickets and users are getting access to the apps at the right time. - Engineer<50M USDSoftwareReview Source
Prompt Access Management Achieved With Quick Deployment And Efficient Customer Assistance
The experience with CloudEagle was really great. What really stood out for me was how straightforward their onboarding and offboarding modules felt. It was easy to navigate and set up the provisioning workflows, which helped us grant application access to new hires from day one. CloudEagle's reliability really came out in the deprovisioning workflows, we can now promptly deprovision users after their exit irrespective of their time zones. Their continuous updates and help centre really enabled us to automate our manual processes without much effort. - Manager1B-10B USDMiscellaneousReview Source
Automated Governance Platform Simplifies Spend Tracking and License Optimization
Truly modern, AI-powered management and governance platform designed to help IT, procurement and security teams optimize software spend, manage renewals and automate workflows. Transparency and full visibility into applications, licenses and usage of software through numerous integrations, this is truly helping the company reduce costs by at least a third of the original spend. - ENGINEER50M-1B USDTransportationReview Source
Clarity for managing SaaS apps and access
I came across CloudEagle.ai while googling and the platform feels straightforward. Managing apps, users and access across different tools used to feel chaotic and time consuming. With CloudEagle, it is simplified. AI-driven insights and automation help me stay on top of licenses and usage without drowning in spreadsheets or manual checks. What stood out for me was how quickly I got complete visibility - it feels like a single source of truth for all SaaS apps. It's practical, saves time, and helps avoid wasted spend. For any team that's scaling fast, it's a real game-changer. - Software Developer10B+ USDSoftwareReview Source
SaaS Management Strengths Noted Alongside Areas for Integration Improvement
I had a good experience while using the product, the saas management they provide aligns with the overall use for a company from procurement to management.