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  3. Cloudflare Application Services
Logo of Cloudflare Application Services

Cloudflare Application Services

byCloudflare
in Cloud Web Application and API Protection
4.5

Overview

Product Information on Cloudflare Application Services

Updated 13th October 2025

What is Cloudflare Application Services?

Cloudflare Application Services is a software designed to enhance the performance, security, and reliability of web applications. The software offers integrated solutions such as application firewall, load balancing, distributed denial-of-service protection, caching, and traffic acceleration. It works by managing and optimizing the delivery of web content, mitigating security threats, and ensuring uptime for online applications. By providing tools for analytics, monitoring, and automated threat management, the software addresses business challenges related to maintaining application availability, safeguarding against cyber risks, and improving user experience for global web traffic.

Cloudflare Application Services Pricing

Cloudflare Application Services software uses a tiered pricing model based on service levels and feature sets, with options for pay-as-you-go and subscription-based payments. Pricing varies depending on factors such as traffic volume, specific feature selection, and usage of advanced security and performance tools within the software. Enterprise-level agreements are available for customized solutions.

Overall experience with Cloudflare Application Services

Senior Web Developer
500M - 1B USD, Miscellaneous
FAVORABLE

“Web Management Tasks Simplified Though Overly Strict Security Settings May Cause Issues”

5.0
Aug 18, 2025
It has been great; doing web tasks involving things like DNS (tasks which usually can be a pain) are pain free.
Chief Executive Officer
<50M USD, IT Services
CRITICAL

“Great solution but inadequate product support”

1.0
Feb 20, 2024
We have been using Cloudflare CDN for roughly 12 months on the Business Plan and were very happy with their solution. We decided to implement the Cloudflare WAF, included as part of the business plan but found that their was an issue (EXT.NET direct method) when loading the site through the Cloudflare WAF. We had not experience this issue with other WAF's we were trialling, so thought their support team could help shed some light on the issue. Unfortunately, their customer support has been none existent and after waiting over a week for a reply to our request, we've had no response. We are unable to code around the issue so we are left with no choice but to move to another provider. Very disappointing considering we have been paying for the business plan for over a year and direct support is included as part of the plan.

About Company

Company Description

Updated 25th July 2024

Cloudflare, is a provider of WAAP, SASE, SSE, SD-WAN, CDN, and Edge Developer services. Cloudflare empowers organizations to make their employees, applications and networks faster and more secure everywhere, while reducing complexity and cost. Cloudflare delivers all services from a single intelligent global network platform, providing customers with a unified platform of cloud-native products and developer tools, so any organization can gain the control they need to work, develop, and accelerate their business.

Company Details

Updated 26th February 2025
Company type
Public
Year Founded
2009
Head office location
San Francisco, United States
Number of employees
1001 - 5000
Website
https://www.cloudflare.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About Cloudflare Application Services
Reviewer Insights for: Cloudflare Application Services
Deciding Factors: Cloudflare Application Services Vs. Market Average
Performance of Cloudflare Application Services Across Market Features

Cloudflare Application Services Likes & Dislikes

Like

Making pseudo URLs simple is a huge help. Being able to change them to update seasonal URL destinations helps in the long term. And security features always help with peace of mind when doing any of these tasks.

Like

The CDN service works and and is good value.

Like

Services have a wide range of customisation possibilities and offer us the best practices in cybersecurity that we are able to adopt on all of our customers. Also, the feedback from the technical team is very good and extra features are possible to get usually in short period of time. This product gave us the best chance to drive innovation in our country and it is still a huge example of cloud services protecting us every day in our most crucial services with the newest security rules.

Dislike

The security features can be too strict if you are not careful. I have gotten locked out of features when security was set too strictly. Luckily, they can be rectified without too much fuss.

Dislike

The support has been extremely disappointing

Dislike

Main issues are related to support and long waiting times they have, sometimes tickets take multiple weeks to respond to. Although in the end we will get responses and usually the solutions are worth it. We also do understand that our use case is not typical and thus it is harder with us.

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Peer Discussions

Cloudflare Application Services Reviews and Ratings

4.5

(476 Ratings)

Rating Distribution

5 Star
53%
4 Star
44%
3 Star
2%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.5

Integration & Deployment

4.6

Service & Support

4.5

Product Capabilities

4.6

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Senior Web Developer
    50M-1B USD
    Miscellaneous
    Review Source

    Web Management Tasks Simplified Though Overly Strict Security Settings May Cause Issues

    5.0
    Aug 18, 2025
    It has been great; doing web tasks involving things like DNS (tasks which usually can be a pain) are pain free.
  • Service manager
    <50M USD
    IT Services
    Review Source

    Extensive Customization and Security Features Noted Despite Lengthy Support Waits

    5.0
    Jul 30, 2025
    The service in general has been exceptional and it has truly made a huge difference in our everyday lives. DDOS attacks and security patches are not a point of collapse anymore - they are mitigated before we even manually discover them.
  • Cybersecurity expert
    Gov't/PS/Ed
    Government
    Review Source

    Free Services and Flexibility Praised, Though Support Delays Raise Customer Concerns

    5.0
    Jul 30, 2025
    In general the solutions that the vendor provides have been working on a solid level. In that regard there are nothing negative to say about the vendor. The customer support could be improved though as there have been some delays in getting an answer or no answer at all.
  • Director, IT Security and Risk Management
    Gov't/PS/Ed
    Government
    Review Source

    Simple Implementation with Excellent Security Performance

    4.0
    Jul 28, 2025
    Overall, Cloudflare has a strong product and reputation, especially in the Application Security Services. We utilize multiple Cloudflare products today and overall they have consistently performed well for our organization. Implementation and configuration are streamlined and they continue to improve in these areas. The support organization is the biggest challenge we experience even at an Enterprise level.
  • IT Associate
    1B-10B USD
    Manufacturing
    Review Source

    Cloudflare Application Service Noted for Dashboard Usability and Integration Options

    4.0
    Nov 7, 2025
    Cloudflare application service is one of the best solutions on the market at the moment.
...
Showing Result 1-5 of 492

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