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Overview

Service Information on Cognizant Data Center Outsourcing Services

Updated 13th October 2025

What is Cognizant Data Center Outsourcing Services?

Cognizant Data Center Outsourcing and Hybrid Infrastructure Managed Services is a software designed to support enterprises in managing and optimizing both traditional data centers and hybrid cloud infrastructure environments. The software provides automated monitoring, management, and maintenance of IT infrastructure, helping organizations streamline operations, address scalability requirements, and improve resource utilization. It includes features for cloud integration, performance analytics, workload management, and security compliance, supporting complex environments and contributing to continuity and reliability of business operations. By automating routine tasks and centralizing management, the software addresses challenges in handling distributed workloads, diverse platforms, and evolving technology requirements.

Cognizant Data Center Outsourcing Services Pricing

The service uses a customized pricing model based on factors such as service scope, infrastructure size, and requirements. Pricing typically involves a combination of fixed and variable charges, with monthly or annual billing structures influenced by agreed service levels, resource consumption, and length of contract.

Overall experience with Cognizant Data Center Outsourcing Services

Executive Director
3B - 10B USD, Healthcare and Biotech
FAVORABLE

“Reliable Delivery with Room to Grow in Innovation and Automation”

4.0
Jul 9, 2025
Cognizant has delivered strong and reliable performance across our data center outsourcing agreement, with consistent alignment to SLAs and operational stability. Opportunities remain to advance automation and drive innovation.
IT ASSOCIATE
500M - 1B USD, IT Services
CRITICAL

“Unraveling the Strengths and Limitations of Cognizant”

3.0
Sep 16, 2024
Cognizant has extensive time, knowledge and expertise in this environment.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

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Logo of Cognizant Data Center Outsourcing Services

Cognizant Data Center Outsourcing Services

byCognizant
in Data Center Outsourcing Services
4.5

About Company

Company Description

Updated 7th November 2024

Cognizant is focused on engineering modern businesses. The main problem it resolves is helping clients with modernization of their technology, reimagining their processes, and transforming their experiences to adapt to the rapidly changing world. Thus, the main goal of the company is to facilitate improvement in everyday life. Cognizant helps companies modernize technology, reimagine processes and transform experiences so they stay ahead in a fast-changing world.

Company Details

Updated 7th November 2024
Company type
Public
Year Founded
1994
Head office location
Teaneck, United States
Number of employees
10001+
Annual Revenue
10B-30B USD
Website
https://www.cognizant.com

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User Sentiment About Cognizant Data Center Outsourcing Services
Reviewer Insights for: Cognizant Data Center Outsourcing Services
Deciding Factors: Cognizant Data Center Outsourcing Services Vs. Market Average
Performance of Cognizant Data Center Outsourcing Services Across Market Features

Cognizant Data Center Outsourcing Services Likes & Dislikes

Like

Cognizant; disciplined execution and alignment to expectations and provided the stability and predictability needed to support our ongoing IT transformation

Like

The amount of services available and their technical support are very good as well.

Like

- End to End Delivery of any services - Engagement throughout any project - SLA is always maintained - ownership been showed which helps us to trust the team and company

Dislike

Limited (to-date) proactive innovation - while core operations are stable, there is a noticeable gap in proactive solutioning and automation that goes beyond steady-state delivery. I know this is a focus over the upcoming last half of the calendar year. Proactive Service Optimization is another area where opportunities exist. Cognizant is still in somewhat of a reactive mode due to the flurry of requests and demands, however with optimizations comes cost reductions that can benefit both sides.

Dislike

Time to resolve trouble tickets. Lack of flexibility. Improves business productivity.

Dislike

- no services that we dislike about service. they are always open to take any feedback and service us better. There is nothing to dislike about the services offered by cognizant , as they take efforts to fix any issues by taking feedback from vendors

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Recommended Gartner Insights

  • Critical Capabilities for Data Center Outsourcing Services
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Cognizant Data Center Outsourcing Services Reviews and Ratings

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Executive Director
    1B-10B USD
    Healthcare and Biotech
    Review Source

    Reliable Delivery with Room to Grow in Innovation and Automation

    4.0
    Jul 8, 2025
    Cognizant has delivered strong and reliable performance across our data center outsourcing agreement, with consistent alignment to SLAs and operational stability. Opportunities remain to advance automation and drive innovation.
  • Director, wireline Network
    1B-10B USD
    Retail
    Review Source

    Consistent On-Time Delivery and Proactive Engagement Highlight Long Partnership Experience

    5.0
    Jul 9, 2025
    OVerall experience has been great with Cognizant. they have been our vendor/partner for more than a decade now and the delivery is exceptional and always on time.
  • Senior Director of Engineering
    10B+ USD
    Retail
    Review Source

    Positive Operational Experience While Navigating Strategic Business Transformation

    5.0
    Jul 10, 2025
    Overall experience has been largely positive on operations, skills and access to specialized expertise like AIX, Windows, Virtualization Technologies and Oracle Database administration.
  • Senior Director of IT
    1B-10B USD
    Healthcare and Biotech
    Review Source

    Long-Term Collaboration with CTS Highlights Strengths in Meeting Complex Needs

    5.0
    Jul 15, 2025
    We have worked with CTS now for 8 years across two separate RFP exercises. They have continuously delivered a high-level of service and stretched to meet our needs and demands.
  • Head of Infrastructure & Security
    1B-10B USD
    Consumer Goods
    Review Source

    Flexible Staffing and Attentive large-scale Support With a good resource mix

    4.0
    Jul 4, 2025
    Cognizant has a large organization that can support our needs or our current services, and ongoing projects in new technologies and new markets in Europe. We are the main architects for our solutions, and Cognizant has peers helping and advising on the best solutions both on cost and technology.
...
Showing Result 1-5 of 76

4.5

(81 Ratings)

Rating Distribution

5 Star
49%
4 Star
37%
3 Star
11%
2 Star
1%
1 Star
1%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.4

Planning & Transition

4.4

Delivery & Execution

4.4

Integration & Deployment

4.1

Service & Support

4.3

Service Capabilities

4.3