Name: Comcast Business Global WAN Services
Rating: 4 (173 reviews)

Overview

Service Information on Comcast Business Global WAN Services

Updated 13th October 2025

What is Comcast Business Global WAN Services?

Comcast Business Global WAN Services is a software solution designed to provide enterprise-grade wide area network connectivity across geographically dispersed locations. The software enables secure data transfer and communication between offices, branch locations, and data centers through a centralized, managed network infrastructure. It offers features such as network monitoring, bandwidth management, reliable connectivity, and scalability to support business growth. The software addresses the business challenge of maintaining consistent and efficient connectivity across multiple sites, ensuring that organizations can operate seamlessly while handling distributed workflows and remote collaboration requirements. By integrating multiple network technologies, it supports operational continuity and helps simplify network management for businesses with complex infrastructures.

Overall experience with Comcast Business Global WAN Services

DIRECTOR OF OPERATIONS

<50M USD, IT Services

FAVORABLE

“Efficient Fiber Solution Delivered With Cost Benefits And Strong Technical Assistance”

5.0

Sep 23, 2025

We required a dedicated fiber run for our building and this is exactly what they offered. We needed full support to get this project completed and that is exactly what Comcast delivered! Helpful support along the way too!

CO FOUNDER, PARTNER

<50M USD, Services (non-Government)

CRITICAL

“Branch Creation Performs Well but Root Cause Analysis Tools Are Lacking”

3.0

Oct 12, 2025

It provides excellent network performance with low latency, high uptime, and stable speed. It is centralized and easy to manage, very competitive vs legacy MPLS, so it helps to lower the CapEX and OpEX costs.

About Company

Company Description

Comcast Business is a technology solutions provider catering to businesses of varying sizes. Its offerings include connectivity, secure networking, advanced cybersecurity, and unified communications solutions. It also integrates Masergy, a company specializing in software-defined networking, to propel businesses forward. Recently, Masergy became a part of the extended Comcast Business community.

Company Details

Company type

Public

Head office location

Philadelphia, United States

Number of employees

10001+

Website

http://business.comcast.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About Comcast Business Global WAN Services

Reviewer Insights for: Comcast Business Global WAN Services

Deciding Factors: Comcast Business Global WAN Services Vs. Market Average

Performance of Comcast Business Global WAN Services Across Market Features

Comcast Business Global WAN Services Likes & Dislikes

Cost effective solution, excellent technical support assistance when needed, and strong business to customer relationship

Centralized management with good visibility and actionable analytics. branch creation and multi-site management looks very effective

The reliability and uptime has been great. There are local contact centers with access to qualified agents for technical support that bypasses tier 1 type support.

It took some time to initially call support, some delays for the actual install but we were able to manage and get through that. It would have been nice to have one dedicated support contact if possible.

Not good enough self-service troubleshooting to find root cause analysis problems. This should help resolve network issues much faster

Their products don't allow for much self administration if you prefer to do the configurations yourself.

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Peer Discussions

Comcast Business Global WAN Services Reviews and Ratings

Recommended Gartner Insights

<50M USD

Services (non-Government)

Review Source

Branch Creation Performs Well but Root Cause Analysis Tools Are Lacking

IT Services

Efficient Fiber Solution Delivered With Cost Benefits And Strong Technical Assistance

HEAD OF IT

50M-1B USD

Fiber Internet Service Offers High Reliability But Limited Self-Management Options

4.0

Sep 16, 2025

The dedicated internet access service via their fiber circuit is excellent. However, the manageability of their SD-Wan and other products is quite limited if you prefer to administer changes on your own. Many routine changes requires a call to Comcast and sometimes you'll spend a bit of time on the phone which can be frustrating. They are great for those business that run lean and want a fully managed experience.

IT DIRECTOR

Healthcare and Biotech

Exceptional Service with Comcast Business!

Sep 15, 2025

Overall, the Comcast Business service is reliable once set up properly and the network performance is the strongest in our area. The reach has been beneficial for us, connecting our multiple sites and the uptime has met our expectations.

IT Manager

Retail

High Uptime With Coax Service Offset By Lack Of Fiber Infrastructure Expansion

It's comcast... you get what you pay for we tend to run the Coax service and have 99.9% uptime at most locations, two of our worst are at about 96% however other ISPs are not in the area

Overview

Service Information on Comcast Business Global WAN Services

What is Comcast Business Global WAN Services?

Comcast Business Global WAN Services Pricing

Overall experience with Comcast Business Global WAN Services

“Efficient Fiber Solution Delivered With Cost Benefits And Strong Technical Assistance”

“Branch Creation Performs Well but Root Cause Analysis Tools Are Lacking”

About Company

Company Description

Company Details

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About Comcast Business Global WAN Services

Reviewer Insights for: Comcast Business Global WAN Services

Deciding Factors: Comcast Business Global WAN Services Vs. Market Average

Performance of Comcast Business Global WAN Services Across Market Features

Comcast Business Global WAN Services Likes & Dislikes

Top Comcast Business Global WAN Services Alternatives

Peer Discussions

Comcast Business Global WAN Services Reviews and Ratings

Recommended Gartner Insights

About Company

Company Description

Company Details

User Sentiment About Comcast Business Global WAN Services

Reviewer Insights for: Comcast Business Global WAN Services

Deciding Factors: Comcast Business Global WAN Services Vs. Market Average

Performance of Comcast Business Global WAN Services Across Market Features

Comcast Business Global WAN Services Likes & Dislikes

Recommended Gartner Insights

Top Comcast Business Global WAN Services Alternatives

Comcast Business Global WAN Services Reviews and Ratings

Branch Creation Performs Well but Root Cause Analysis Tools Are Lacking

Efficient Fiber Solution Delivered With Cost Benefits And Strong Technical Assistance

Fiber Internet Service Offers High Reliability But Limited Self-Management Options

Exceptional Service with Comcast Business!

High Uptime With Coax Service Offset By Lack Of Fiber Infrastructure Expansion

4.0

(173 Ratings)

Rating Distribution

Customer Experience

Product Capabilities

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