Name: Concur Travel
Rating: 4.3 (280 reviews)

Overview

Product Information on Concur Travel

Updated 13th October 2025

What is Concur Travel?

Concur Travel is a software designed to manage business travel arrangements and expenses. It provides tools for booking flights, hotels, and transportation, while tracking costs and itineraries in a centralized system. The software integrates with company policies to ensure compliance and offers automated expense reporting, reducing administrative workload. By consolidating travel-related data, it assists organizations in controlling budgets, simplifying reimbursement processes, and gaining visibility into travel spending. Concur Travel aims to address the challenges of manual travel booking and expense management, enhancing efficiency and reducing errors associated with corporate travel activities.

Overall experience with Concur Travel

HR TRAINING SPECIALIST

250M - 500M USD, Services (non-Government)

FAVORABLE

“SAP Concur helped streamline expense reporting ”

4.0

Oct 20, 2025

One of the main reasons we were looking for an expense software was to upgrade from our previous method of using internal spreadsheets and expense reports. SAP Concur made things very easy with onboarding and training but providing guides and information to help us with the switch.

Manager, Human Resources

50M - 250M USD, Travel and Hospitality

CRITICAL

“Efficient Individual Travel Booking With Limitations For Multiple Or Group Reservations”

3.0

Apr 29, 2026

Overall, I have had a positive experience using the platform. It is user friendly, makes booking travel quick, and helps ensure everything is aligned with company policies. It works well for individual bookings, there are some limitations for coordinating travel for others.

About Company

Company Description

SAP was founded in 1972 and is headquartered in Walldorf, Germany. The company employs over 105,000 people globally and develops software solutions for enterprise resource planning (ERP) and related business functions. SAP’s early products, SAP R/2 and SAP R/3, were widely adopted for managing core business processes. Its current ERP platform, SAP S/4HANA, uses in-memory computing to support data-intensive operations and integrates capabilities such as artificial intelligence and machine learning. SAP offers a portfolio of software applications that support various business functions across industries. These applications are designed to operate on a unified digital platform. As of 2025, SAP reports over 230 million cloud users and provides more than 100 solutions. The company’s offerings are used by organizations to manage finance, human resources, procurement, supply chain, and other operational areas.

Company Details

Company type

Public

Year Founded

1972

Head office location

Walldorf, Germany

Number of employees

10001+

Annual Revenue

30B+ USD

Website

http://www.sap.com

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Key Insights

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Reviewer Insights for: Concur Travel

Performance of Concur Travel Across Market Features

Concur Travel Likes & Dislikes

What we liked most about the product was 1) to be able to expense receipts and items immediately via mobile app or through the web browser so we didnt have to keep physical receipts or scan and upload them later. 2) it allowed us to categorize and streamline expense types better so that we could understand where expenses were coming from and from which buckets.

1. User friendly platform 2. You can filter to find exactly what you want 3. Ensures travel is aligned with company policies

I like that UX is quite straightforward. They also have good communication with business partners (reseller in our case) .

The only thing that we struggled with was getting the initial groups logged in as there were some issues with getting their sign ons to work but that was more from the ADP side as we needed to ensure their emails matched.

1. Booking travel for others can be cumbersome 2. Cannot book hotels for multiple people at once 3. Less efficient when coordinating group travel

- How it looks - How difficult it is to set up - How informations are hard to find for users

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Peer Discussions

Concur Travel Reviews and Ratings

Recommended Gartner Insights

50M-1B USD

Services (non-Government)

Review Source

SAP Concur helped streamline expense reporting

OPERATIONAL ONBOARDING TEAM LEADER

10B+ USD

Travel and Hospitality

Good tool, but can get better

Jan 23, 2026

That's a pretty stable tool, which is meeting most customer expectations. Nevertheless, on the admin end, nothing is obvious. I have to rely on Concur's trainers and main contact to investigate and solve when something is not working. The database which is provided for users is complete, but not easy to navigate into. Compared to other similar tools, Concur Travel is quite "old school": not very attractive, not much customizable, even new versions still look like old ones... But it works! Its forte is also to be linked to many other SAP systems, which obviously facilitates the use for companies. But that's also the reason why the slightest change takes so long: because it can have so many impacts behind.

Marketing Manager

Healthcare and Biotech

Mobile Receipt Scanning with Concur Travel Proves Reliable and Efficient

5.0

Feb 6, 2026

I have used Concur Travel for over 9 years and been extremely satisfied with the overall experience. As an SAP platform, I was concerned about whether or not it would be user-friendly, but I have found it to be incredibly easy to use and onboard new users as well.

Human Resources Associate

Miscellaneous

Travel And Expense Management Experience Highlighted By Ease Of Use And Reliability

Dec 29, 2025

Concur is one of the best expense and travel platforms out there. I have used quite a few in different organizations, and Concur has been one of the easiest to navigate, plus has great tracking and reporting features for Finance. Scheduling travel is incredibly streamlined, whether you are booking travel for yourself, or are an EA booking travel for an exec. It is easy to few flights, hotels, etc., and booking an entire trip can be done in minutes.

MANAGER, HUMAN RESOURCES

<50M USD

Expense Reporting Process Simplified With Clean and Organized Financial Analysis

Dec 8, 2025

Once the expense categories are well set up, the expense reporting is really smoothly processed. The report outcome is great.