Navan

Navan's proprietary technology on itinerary planning for cheap works very well and has saved my company a lot of money. The app works well and it's easy to sign into for quick access at travel destinations. If necessary, Navan sign-in can be toggled so only a select number of users in a company can use it for travel whenever restrictions are necessary.

Stored payment options.

It's nice to be able to do/book everything you need in one place, without having to move around websites. Another big plus is that when using Navan, I don't have to pay out of pocket, and the bookings get expensed directly to the company. And since the company is able to set policy for each category of booking, the interface tells me right away what I'm able to book, which is approved by the company budget, this way there is no wondering if your expense will get approved or not.

If a user is not allowed to access Navan due to internal administrative settings, there is no clear messaging on that. Instead, it gives you login errors in the form of a blank screen. I'd prefer there to be a better message, such as a please contact your administrator for access or something similar.

Navan related booking fee.

Prices can be a lot more expensive than booking directly from the service provider (e.g. hotel or airline website) There has been times that the payment didn't go through with the hotel, and we had to pay out-of-pocket. Sometimes the support is also lacking. E.g. we had booked a hotel for a stay which before we arrived the hotel had a fire and had to close and none of us got notified, we only found out after we arrived at the hotel and we saw the sign.