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Concur Expense

bySAP
in Expense Management Software
4.2

Overview

Product Information on Concur Expense

Updated 13th October 2025

What is Concur Expense?

Concur Expense is a software designed to automate and manage expense reporting for organizations. It enables users to capture, submit, and approve expenses, streamlining the process of expense tracking and reimbursement. The software integrates with financial systems to facilitate accurate reporting and compliance with corporate policies. Concur Expense allows for receipts to be uploaded through mobile devices, supports policy-based alerts, and offers analytics to help organizations monitor spending patterns. By minimizing manual processes, the software addresses challenges such as error-prone submissions, delayed reimbursements, and lack of visibility into organizational expenses, providing a centralized platform for expense management.

Concur Expense Pricing

Concur Expense software typically follows a subscription-based pricing model, charging organizations a recurring fee per user or per report processed. The software may offer different tiers based on the level of functionality and integration required, with optional add-ons available for expanded features. Pricing is often customized according to the size and specific requirements of the organization.

Overall experience with Concur Expense

MANAGER, SUPPLY CHAIN
1B - 3B USD, Transportation
FAVORABLE

“Clean Interface and Helpful Guidance Enhance Expense Submission Experience”

4.0
Sep 16, 2025
The tool is intuitive, offers an excellent user interface, and provides strong governance for expense control.
Marketing Manager
3B - 10B USD, Consumer Goods
CRITICAL

“Interface peu moderne mais navigation simple et traitement des dépenses accéléré”

3.0
Nov 24, 2025
J'ai très peu utilisé SAP Concur Expense, mais mes expériences ont toujours été positives. J'utilise la version web de l'application et bien que l'interface n'est pas très moderne, la navigation n'est pas trop complexe en suivant des instructions.

About Company

Company Description

Updated 13th August 2025

SAP was founded in 1972 and is headquartered in Walldorf, Germany. The company employs over 105,000 people globally and develops software solutions for enterprise resource planning (ERP) and related business functions. SAP’s early products, SAP R/2 and SAP R/3, were widely adopted for managing core business processes. Its current ERP platform, SAP S/4HANA, uses in-memory computing to support data-intensive operations and integrates capabilities such as artificial intelligence and machine learning. SAP offers a portfolio of software applications that support various business functions across industries. These applications are designed to operate on a unified digital platform. As of 2025, SAP reports over 230 million cloud users and provides more than 100 solutions. The company’s offerings are used by organizations to manage finance, human resources, procurement, supply chain, and other operational areas.

Company Details

Updated 13th August 2025
Company type
Public
Year Founded
1972
Head office location
Walldorf, Germany
Number of employees
10001+
Annual Revenue
30B+ USD
Website
http://www.sap.com

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Concur Expense
Performance of Concur Expense Across Market Features

Concur Expense Likes & Dislikes

Like

A clean, guided inteface, the ability to track approvals, and helpful instructions provided at each step of the expanse submission process, along with guidance for issue resolution.

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Like

SAP Concur accélère le traitement de notre compte de dépense, car il est approuvé plus rapidement et ainsi le délai de paiement est plus rapide.

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Like

That it emails you Company Card Notifications that a new expense has arrived in Concur for you to settle. I facilitate training classes. I love that I can create and save a group of attendees that had meals (lunch for example) and then reselect that group on different dates (because some training programs are days long). Finally, the software tells you if you have missed something that could possibly cause your report submitted to be rejected (this is very helpful).

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Dislike

As with many solutions from the same developer, it lacks robust multi-language support and still presents some issues with date, time, and currency formats across different countries.

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Dislike

Il y a parfois des problèmes quand on ajoute une pièce jointe, elle disparait et on doit réessayer à quelques reprises pour l'ajouter. L'ajout de dépenses est un processus assez long lors de déplacement de plusieurs journées, on doit entrer manuellement chaque facture. L'assistant AI n'accélère pas le processus, car il laisse des erreurs.

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Dislike

I find myself re-entering may fields over and over again (for multiple expenses/days). I wish it would just remember what I entered on all my previous expense submissions (most of the time they are the same).

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Peer Discussions

What Your Peers Are Saying About Concur Expense

IT Manager
We're looking to implement procurement cards for managers/employees and we're looking for a solution for payment to credit card issuer. Presently, we have Oracle ERP and we're considering implementing the expenses module. We're also considering Concur software which will need to be an interface. Does anyone have any previous history and/or testimonials on which will be the better option.
Finance Systems & Transformation Lead
We have Oracle eBS and use iExpenses. We looked at the mobile offering from Oracle for Exp but the functionality was very poor so are now exploring other vendors who can offer a p-card/corporate card solution that will integrate with Oracle. We have looked at Concur in the past but felt it has not kept pace with other solutions.
See Full Discussion
15 Jan 20254.8k Views3 Comments
Director of Finance
I am looking for advice on choosing a travel partner, a TMC. We use Concur Expense. Does anyone else have suggestions or guidance?
Director of Operations
Carlson Wagonlit, Egencia (Recently acquired by Amex Travel), and TripActions are all good options.  They range from traditional travel management (CWT) to Tech-based (TripActions).
See Full Discussion
27 Oct 2023391 Views2 Comments

Concur Expense Reviews and Ratings

4.2

(556 Ratings)

Rating Distribution

5 Star
36%
4 Star
47%
3 Star
13%
2 Star
3%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.2

Integration & Deployment

4.2

Service & Support

4.2

Product Capabilities

4.4

Last 12 Months
Filter Reviews
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Reviewer Type
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  • MANAGER, SUPPLY CHAIN
    1B-10B USD
    Transportation
    Review Source

    Clean Interface and Helpful Guidance Enhance Expense Submission Experience

    4.0
    Sep 16, 2025
    The tool is intuitive, offers an excellent user interface, and provides strong governance for expense control.
  • Training Specialist
    50M-1B USD
    Energy and Utilities
    Review Source

    Expense Entry Becomes Easier With Helpful Reminders and Group Attendee Features

    5.0
    Aug 6, 2025
    I took a bit of time to get used to entering expenses correctly. But over time I found this software very easy to prepare and submit expenses for approval.
  • Engineer
    1B-10B USD
    Software
    Review Source

    Mobile App and OCR Enhance Efficiency Although Validation Errors Can Be Unclear

    4.0
    Dec 21, 2025
    overall positive, robust enterprise-grade tool that standardises expense management and reimbursements, and reduces manual work (with ongoing improvements, UI used to be a lot clunkier)
  • Marketing Manager
    1B-10B USD
    Consumer Goods
    Review Source

    Interface peu moderne mais navigation simple et traitement des dépenses accéléré

    3.0
    Nov 24, 2025
    J'ai très peu utilisé SAP Concur Expense, mais mes expériences ont toujours été positives. J'utilise la version web de l'application et bien que l'interface n'est pas très moderne, la navigation n'est pas trop complexe en suivant des instructions.
  • LEARNING DESIGNER
    1B-10B USD
    Media
    Review Source

    AI Receipt Scanning Speeds Up Process Despite Occasional Accuracy Issues

    4.0
    Sep 16, 2025
    I have always found Concur easy to use when filing expenses, but the new AI capability of pulling information from scanned receipts makes it faster.
...
Showing Result 1-5 of 616

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Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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