Overview
Product Information on Expensify
Updated 13th October 2025
What is Expensify?
Expensify Pricing
Overall experience with Expensify
Director
<50M USD, Services (non-Government)FAVORABLE
“User-Friendly Interface Reduces Training Yet Receipt Saving Bugs Impact Reliability”
Interface is great and well thought out. The mobile app capabilities take the admin legwork out of expense reporting. Have experienced some bugs when saving a receipt directly on the mobile app or even on the browser, this has gotten a few team members in trouble since there was no record of recovery. Customizable to your organization and friendly to users, encouraging prompt submission and reporting. There are ways to over-engineer it, but as long as the internal processes are optimized, we feel like Expensify can grow and scale with us as our organization becomes more complex
Manager, Human Resources
<50M USD, MediaCRITICAL
“AI Integration Reduces Service Quality and Causes Training Difficulties on Platform”
Expensify overpromises and under delivers. There are definitely some positives, but the lack of actual human help and constant innovation for the sake of innovation leads to a mess of a website that is different every time I log in. Many of the most useful features, like the ability to email receipts and have them automatically match to the charge, are spotty at best. When it works, it's great, but it's not reliable, so I have mostly abandoned it. Customer service is a joke, I will reach out to our (allegedly) human account rep and get AI slop word salad answers that do not answer my questions or help.
About Company
Company Description
Expensify is a financial management tool popular across the globe. Its comprehensive suite of services centralizes various financial processes, aiding both individuals and businesses in efficient money handling. Expensify's offerings encompass a broad range of tools, such as expense tracking, invoicing, travel planning, and bill payment, accessible within a single application. The main goal of the company is to streamline financial management and create more time for individuals and businesses to concentrate on their core activities.
Company Details
Company type
Public
Year Founded
2008
Head office location
San Francisco, United States
Number of employees
51 - 200
Do You Manage Peer Insights at Expensify?
Access Vendor Portal to update and manage your profile.
Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
Top Expensify Alternatives
Peer Discussions
Expensify Reviews and Ratings
Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
- Director<50M USDServices (non-Government)Review Source
User-Friendly Interface Reduces Training Yet Receipt Saving Bugs Impact Reliability
Interface is great and well thought out. The mobile app capabilities take the admin legwork out of expense reporting. Have experienced some bugs when saving a receipt directly on the mobile app or even on the browser, this has gotten a few team members in trouble since there was no record of recovery. Customizable to your organization and friendly to users, encouraging prompt submission and reporting. There are ways to over-engineer it, but as long as the internal processes are optimized, we feel like Expensify can grow and scale with us as our organization becomes more complex - SR. DIRECTOR, INVESTOR RELATIONS50M-1B USDFinance (non-banking)Review Source
Top notch expense tool w/ killer mobile app for business travel.
I use Expensify on a weekly basis as I travel a ton for business. We have an enterprise license for our company and I also leverage the mobile app while I'm on the move. The platform is the best expense platform I've used over my 20 years of business travel. The UX / UI is wonderful, the platform is super easy to use and I've never had any technical issues. The best part is the tool is so easy to use I never delay doing my expenses which means less expenses missed and a quicker time to reimbursement from my company. - Manager, Human Resources<50M USDMediaReview Source
AI Integration Reduces Service Quality and Causes Training Difficulties on Platform
Expensify overpromises and under delivers. There are definitely some positives, but the lack of actual human help and constant innovation for the sake of innovation leads to a mess of a website that is different every time I log in. Many of the most useful features, like the ability to email receipts and have them automatically match to the charge, are spotty at best. When it works, it's great, but it's not reliable, so I have mostly abandoned it. Customer service is a joke, I will reach out to our (allegedly) human account rep and get AI slop word salad answers that do not answer my questions or help. - Ingénieur D'affaires50M-1B USDIT ServicesReview Source
Managing and Tracking Business Expenses Effortlessly With Expensify
We've been using Expensify to track our spending and manage our expenses and it has worked well. With its automation capabilities, reading receipts, receipt upload, speeding up reimbursements has been easy. In addition, Expensify makes it possible to generate expense reports which helps us not only make decisions but also stick to budgets. Also, it helps sync data wit our accounting tool for smooth accounting. - Cost Accountant50M-1B USDConstructionReview Source
Expensify Enhances Job Costs Accuracy at a Turbo Speed in my Construction Firm
My overall experience with Expensify over the past three years has been decent. Capturing job costs in the field is among the best things that has worked well for me with Expensify.
...
Showing Result 1-5 of 151
Recommended Gartner Insights
This service may contain translations provided by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and noninfringement. Gartner's use of this provider is for operational purposes and does not constitute an endorsement of its products or services.
