Name: Constructor
Rating: 4.9 (59 reviews)

Overview

Product Information on Constructor

Updated 13th October 2025

What is Constructor?

Constructor is a software designed to enhance search and product discovery experiences for e-commerce platforms. The software leverages data-driven algorithms and artificial intelligence to deliver relevant and personalized search results, autocomplete suggestions, and product recommendations. Its features include dynamic filtering, merchandising controls, real-time analytics, and A/B testing capabilities. Constructor addresses challenges related to product search accuracy and discoverability, helping e-commerce businesses optimize conversion rates and user engagement by improving the relevancy and ranking of search results. The software supports integration with various e-commerce systems and offers tools for managing and tuning search functionalities to meet specific business requirements without relying on manual rule-setting.

Overall experience with Constructor

HEAD OF ECOMMERCE

50M - 250M USD, Retail

FAVORABLE

“Incredible support and a world class product.”

5.0

Mar 4, 2026

Constructor's support and communication provided during the sales, contract and implementation phases have been second to none. Their fast response times made our rollout smooth and frictionless. The team supported our internal resources with guidance and docs for ongoing management. Since launching we've had a CSM that is dedicated and understands the full capabilities of the products so that we can take full advantage of the features with guided insights and detailed results.

There are no reviews in this category.

CRITICAL

Badges

Gartner Peer Insights recognizes vendors who meet or exceed both the market average Overall Experience and the market average User Interest and Adoption score through a Customers’ Choice distinction.

For Market:
Search and Product Discovery

About Company

Company Description

Constructor is a product discovery and search platform tailor-made for enterprise ecommerce where conversions matter. Constructor’s cloud-based solutions use natural language processing, machine learning-enhanced results ranking and collaborative personalization to deliver powerful user experiences across all facets of product discovery. The platform optimizes specifically for ecommerce metrics like revenue, conversion rate, and profit. Constructor is a U.S.-based company that was founded in 2015 by Eli Finkelshteyn and Dan McCormick.

Company Details

Company type

Private

Year Founded

2015

Head office location

SAN FRANCISCO, United States

Number of employees

201 - 500

Website

https://constructor.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Constructor

Deciding Factors: Constructor Vs. Market Average

Performance of Constructor Across Market Features

Constructor Likes & Dislikes

The Constructor product range is top of its class for AI/ML search, merchandising and personalisation on site in real-time for customers. The intuitive results allow for true personalisation, when combined with Quizzes we have a deeper understanding of our user journeys and needs.

We like that we are able to use the program for a variety of things - promotions specifically pinning and burying, search within our site and redirects there is definitely room for improvement with search

The product is very easy to use and is always improving. Our service partners work to really understand our business use cases and don't just bring random unrelated features to our attention. I appreciate that analytics and Ab testing are becoming more of a priority within the platform.

Reliance on automated algorithms can limit a merchant's ability to override results, though manipulation of search and merchandising results exists, this does reduce flexibility in specific use cases. Implementation from the in-house team was time-heavy but support was provided.

I wish it was a little easier to navigate the program as a hole sometimes it takes us a few tries to find where something is especially when it comes to pinning specific pages

Would love to more easily AB test merchandising strategies.

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Peer Discussions

Constructor Reviews and Ratings

4.9

(59 Ratings)

Rating Distribution

5 Star: 92%
4 Star: 8%
3 Star: 0%
2 Star: 0%
1 Star: 0%

Customer Experience

Evaluation & Contracting

4.6

Integration & Deployment

4.7

Service & Support

4.9

Product Capabilities

4.7

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HEAD OF ECOMMERCE
50M-1B USD
Retail
Review Source
Incredible support and a world class product.
5.0
Mar 4, 2026
Constructor's support and communication provided during the sales, contract and implementation phases have been second to none. Their fast response times made our rollout smooth and frictionless. The team supported our internal resources with guidance and docs for ongoing management. Since launching we've had a CSM that is dedicated and understands the full capabilities of the products so that we can take full advantage of the features with guided insights and detailed results.
Associate
<50M USD
Retail
Review Source
Program Usage Broadens With Potential for Growth Amid Ongoing Usability Issues
4.0
Mar 11, 2026
Over the last few weeks we have been able to utilize more areas of constructor due to tb's with the team. we have been utilizing the program more to drive customers to specific styles, promotions and hope to use it for reporting in the future as well and to gain more insight into customers. we are still learning and hope to continue our partnership and grow how we use the program
Director of Marketing
50M-1B USD
Retail
Review Source
Feedback Valued and Product Improvements Highlight Importance of Analytics and AB Testing
5.0
Mar 9, 2026
The Constructor team is always open to our feedback and values our opinion. They actively share roadmap items that could be beneficial to us and are constantly trying to push our partnership forward.
DIRECTOR
50M-1B USD
Retail
Review Source
Cutting Edge Products & Outstanding Customer Service
5.0
Feb 26, 2026
Outstanding customer service and cutting edge product offering
Director of Marketing
50M-1B USD
Retail
Review Source
Greatly improved product discovery for our customers
5.0
Mar 3, 2026
Extremely satisfied with the experience. Constructor has greatly improved the product discovery experience for customers visiting our ecommerce site. It also reduced the amount of staff hours to manage it on a day-to-day basis.

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