Overview
Product Information on Constructor
What is Constructor?
Constructor Pricing
Overall experience with Constructor
“Incredible support and a world class product.”
Badges
Search and Product Discovery
About Company
Company Description
Constructor is a product discovery and search platform tailor-made for enterprise ecommerce where conversions matter. Constructor’s cloud-based solutions use natural language processing, machine learning-enhanced results ranking and collaborative personalization to deliver powerful user experiences across all facets of product discovery. The platform optimizes specifically for ecommerce metrics like revenue, conversion rate, and profit. Constructor is a U.S.-based company that was founded in 2015 by Eli Finkelshteyn and Dan McCormick.
Company Details
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Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
Reviewer Insights for: Constructor
Deciding Factors: Constructor Vs. Market Average
Performance of Constructor Across Market Features
Constructor Likes & Dislikes
The Constructor product range is top of its class for AI/ML search, merchandising and personalisation on site in real-time for customers. The intuitive results allow for true personalisation, when combined with Quizzes we have a deeper understanding of our user journeys and needs.
We like that we are able to use the program for a variety of things - promotions specifically pinning and burying, search within our site and redirects there is definitely room for improvement with search
The product is very easy to use and is always improving. Our service partners work to really understand our business use cases and don't just bring random unrelated features to our attention. I appreciate that analytics and Ab testing are becoming more of a priority within the platform.
Reliance on automated algorithms can limit a merchant's ability to override results, though manipulation of search and merchandising results exists, this does reduce flexibility in specific use cases. Implementation from the in-house team was time-heavy but support was provided.
I wish it was a little easier to navigate the program as a hole sometimes it takes us a few tries to find where something is especially when it comes to pinning specific pages
Would love to more easily AB test merchandising strategies.
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Peer Discussions
Constructor Reviews and Ratings
- HEAD OF ECOMMERCE50M-1B USDRetailReview Source
Incredible support and a world class product.
Constructor's support and communication provided during the sales, contract and implementation phases have been second to none. Their fast response times made our rollout smooth and frictionless. The team supported our internal resources with guidance and docs for ongoing management. Since launching we've had a CSM that is dedicated and understands the full capabilities of the products so that we can take full advantage of the features with guided insights and detailed results. - Associate<50M USDRetailReview Source
Program Usage Broadens With Potential for Growth Amid Ongoing Usability Issues
Over the last few weeks we have been able to utilize more areas of constructor due to tb's with the team. we have been utilizing the program more to drive customers to specific styles, promotions and hope to use it for reporting in the future as well and to gain more insight into customers. we are still learning and hope to continue our partnership and grow how we use the program - Director of Marketing50M-1B USDRetailReview Source
Feedback Valued and Product Improvements Highlight Importance of Analytics and AB Testing
The Constructor team is always open to our feedback and values our opinion. They actively share roadmap items that could be beneficial to us and are constantly trying to push our partnership forward. - DIRECTOR50M-1B USDRetailReview Source
Cutting Edge Products & Outstanding Customer Service
Outstanding customer service and cutting edge product offering - Director of Marketing50M-1B USDRetailReview Source
Greatly improved product discovery for our customers
Extremely satisfied with the experience. Constructor has greatly improved the product discovery experience for customers visiting our ecommerce site. It also reduced the amount of staff hours to manage it on a day-to-day basis.