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  3. Coupa
Logo of Coupa

Coupa

byCoupa
in
4.5
Market Presence: Source-to-Pay Suites, Contract Life Cycle Management

Overview

Product Information on Coupa

Updated 13th October 2025

What is Coupa?

Coupa is a software designed for business spend management, enabling organizations to control and optimize procurement, invoicing, and expenses. The software provides modules for sourcing, contract management, supplier collaboration, and analytics to help monitor and manage financial operations. Through its cloud-based platform, users can automate purchasing workflows, enforce compliance with policies, and gain visibility into spend data. Coupa addresses challenges such as manual processing, lack of spend control, and limited insight into supplier performance, supporting businesses in improving efficiency and reducing costs associated with unmanaged spending.

Coupa Pricing

Coupa software uses a subscription-based pricing model that typically charges customers based on factors such as organizational size, number of users, and specific modules or features required. The pricing structure is tailored for each deployment, with costs varying depending on the range of spend management functionalities chosen and service support levels requested.

Overall experience with Coupa

DATA AND ANALYTICS MANAGER
250M - 500M USD, Services (non-Government)
FAVORABLE

“Streamline Strategic Sourcing With Coupa's Integrated Cloud Solutions”

5.0
Feb 9, 2025
Coupa is a cloud-based solution designed to streamline the strategic sourcing process, enabling organizations to optimize supplier selection, manage sourcing events and, reduce costs. Coupa Contract Management is a key module within the Coupa BSM suite, offering seamless integration with procurement, contract management, and supplier collaboration.
Process Lead
30B + USD, Banking
CRITICAL

“Software suite has some great features but lacks some basic ones too”

3.0
Apr 23, 2019
The S2C suite came in bundled with the offer of P2P and even though it has a host of features, it lacks some very basic features which ends up undercutting the usefulness.

About Company

Company Description

Updated 8th July 2024

Coupa Software is a cloud-based platform focusing on business spend management (BSM). The primary objective of Coupa Software is to provide companies with the necessary tools and features needed to gain visibility and control over their business expenditures, enabling them to make more effective and secure spending decisions. The company has a global outreach and serves an extensive range of businesses worldwide.

Company Details

Updated 8th July 2024
Company type
Private
Year Founded
2006
Head office location
San Mateo, CA, United States
Number of employees
1001 - 5000
Website
http://www.coupa.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Coupa
Performance of Coupa Across Market Features

Coupa Likes & Dislikes

Like

Integration with ERP and procurement systems, User interface, e-sourcing & auctions, supplier collaboration, cost optimization etc. are the features I like.

Like

An array of features which really adds to the QoS, making it better than the earlier platform we used to run RFx's on. Supports mobility and has a host of features which really aides a strategic sourcing personnel in their work. Also, the deployment was really smooth.

Like

We would like Coupa's source-to-pay (S2P) suite to some extent because it can assist with procurement management. I get to see what I am spending, which offers even better prices and get to keep tabs on the amount being spent.

Dislike

There is nothing to dislike about this tool.

Dislike

Cant edit sourcing events while they are active, no dashboard/summary creation features from the event directly (which previous platform aided).

Dislike

The level of detail I may want in a generated report may require a lot of rigging to accomplish. They frequently have to export the data and work it on another program, which is quite cumbersome and time-wasting.

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Peer Discussions

What Your Peers Are Saying About Coupa

IT Analyst
Are there any commercial off-the-shelf products that can help in the bidding/tendering process? I know Ariba, Coupa can, but we are looking for a tool that can help oil and gas downstream companies with these capabilities, especially on the sales side than purchase side. 
Finance Manager
I am interested in seeing the results.  They may come into play as we continually look to improve processes and remove risks, as applicable.  The process we have are more manual and are in the form of templates leveraging Microsoft tools.  Previous employers (retail) used Coupa.
See Full Discussion
5 Feb 2025773 Views1 Comment
Director of IT
Among the various contract lifecycle management tools available in the market, what do you think of various options like Docusign, SAP ARIBA, Icertis, Coupa? With a dominantly SAP based landscape, which could be a more suitable one? Consider it's a long term investment.
Director of Supply Chain
We are about to start a tender process for this and going to attempt to use the Buy Smart functionality. We also have a SAP based architecture for our ERP however it is unlikely we will go with Ariba mainly based on cost and complexity. 
See Full Discussion
11 Apr 20241.5k Views3 Comments

Coupa Reviews and Ratings

Showing data for 66 ratings and reviews for Strategic Sourcing Application Suites market. View all 1207 ratings and reviews across markets for a complete picture.

4.5

(66 Ratings)

Rating Distribution

5 Star
48%
4 Star
42%
3 Star
6%
2 Star
2%
1 Star
2%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.1

Integration & Deployment

4.2

Service & Support

4.1

Product Capabilities

4.3

Filter Reviews
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Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • DATA AND ANALYTICS MANAGER
    50M-1B USD
    Services (non-Government)
    Review Source

    Streamline Strategic Sourcing With Coupa's Integrated Cloud Solutions

    5.0
    Feb 9, 2025
    Coupa is a cloud-based solution designed to streamline the strategic sourcing process, enabling organizations to optimize supplier selection, manage sourcing events and, reduce costs. Coupa Contract Management is a key module within the Coupa BSM suite, offering seamless integration with procurement, contract management, and supplier collaboration.
  • IT Section Head
    50M-1B USD
    Hardware
    Review Source

    Bridging the Gap Between Spend Visibility and Efficiency with Coupa

    4.0
    Sep 18, 2024
    Through the use of Coupa, our procurement has become more efficient and has control of costs. There is no clear solid, built-in reporting which is quite a disadvantage. Coupa would provide more convenient reporting tools to allow the maximum use of data for strategic decisions.
  • IT Lead SaaS engineer
    1B-10B USD
    Miscellaneous
    Review Source

    Best Product in S2P World

    5.0
    Sep 2, 2022
    coupa is a powerfull SaaS product in the field of procurement. i am helping different clients like Vistaprint, Morningstar, Mastercard to run the coupa in better shape. i see company is doing great job with its features and service.
  • Supply Specialist
    1B-10B USD
    Transportation
    Review Source

    A quick review

    4.0
    Aug 25, 2021
    Coupa is too user friendly and with the Amazon Co-Development the gap between our daily reality with marketplaces and the platform is strengthened.
  • Sr.Analyst
    10B+ USD
    IT Services
    Review Source

    Coupa is super tool for the strategic sourcing and give the proper graph on Pareto theory

    5.0
    Jan 9, 2020
    Coupa is an user friendly tool. It gives lots of information about the products which we want to source. It can be useful for the direct and indirect strategic sourcing. It can also pulls the reports which uses for the spend Analytics and give the proper information on the vendor and product details.
...
Showing Result 1-5 of 64

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