Overview
Product Information on Coveo AI‑Relevance Platform
What is Coveo AI‑Relevance Platform?
Coveo AI‑Relevance Platform Pricing
Overall experience with Coveo AI‑Relevance Platform
“Effective Filtering Crucial for Managing Vast Data Within Coveo Search Implementation”
About Company
Company Description
Coveo is focused on personalizing digital experiences across numerous business interactions by utilizing unified search, analytics, and machine learning. Its primary offering facilitates effortless and efficient operations for platforms such as websites, ecommerce, contact centers and intranets. The company is committed to delivering relevant information as well as recommendations and is partnered with some of the global enterprise technology players. It has more than 1,500 activations, catering to various industries across mid-to-large sized global organizations.
Company Details
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Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
Reviewer Insights for: Coveo AI‑Relevance Platform
Coveo AI‑Relevance Platform Likes & Dislikes
The way it makes it easy to deep dive into all our articles, cases, websites, loose documentation and make everything easily searchable through a few prompts, with actual relevant results. If you want organization, searchability and ease of use, this is the go-to tool for it!
1. AI-relevance at scale 2. Unified Indexing 3. Generative Answering 4. Enterprise-Grade Security 5. Proactive partnership
The 3 things I enjoy most are: The interface and how to locate tabs is easy. searching for existing rules and conditions is a breeze. The turnaround from publish to production is instant.
With all the information it gathers, this tool can be a bit overwhelming at the start. It truly shines when you know how to filter through it, organize it and at times limit the search to specific groups of information you want it to draw from. While our company did release a small introduction to it, seeing all that information on the screen can be overwhelming to some users. Feedback from users on how the data is shown is paramount with this tool, to make sure you don't scare your users from it.
1. Customer experience & onboarding 2. Complexity for Non technical users 3. Pricing Transparency 4. Limited customization in some areas
I did not find 3 things that I disliked but things that could be improved include Naming convention for rules could be more intuitive field box to choose existing conditions could be expanded for better view.
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Peer Discussions
Coveo AI‑Relevance Platform Reviews and Ratings
- Technical Support Escalations1B-10B USDSoftwareReview Source
Effective Filtering Crucial for Managing Vast Data Within Coveo Search Implementation
Facing extreme growth as a company, with several years of products and several acquisitions along the way, we had to find a way to make searching this information easier. Coveo is our dream come true for this. - IT MANAGER50M-1B USDIT ServicesReview Source
Coveo: Enhancing Search and Recommendation with Advanced AI
1.Strength of the Platform a.AI-Powered capabilities - Coveo excels at tailoring content, recommendations & search results to individual users by leveraging deep contextual understanding and behavioral data b. Scalability & Integration - Users appreciate its ability to unify data from diverse sources and scale across websites, ecommerce, customer service and workplace applications with ease c. Generative AI capabilities: The platform indicates generative search and answers, enhancing relevance and user engagement while reducing friction in digital journeys. d. Enterprise-Grade Security - Coveo is ISO certified and compliant with SCO2 and HIPAA standards, making it a trusted solution for sensitive environments - Senior manager, Content Ops50M-1B USDServices (non-Government)Review Source
The Interface is Easy to Use With Fast Production Turnaround Times
The platform is intuitive and quick. Straight forward programming as well. - TECHNOLOGY CONSULTANT10B+ USDServices (non-Government)Review Source
Personalised Content Enhances Engagement
good at enhancing engagement by personalising conet to improve user experience - IT Software Architect50M-1B USDTravel and HospitalityReview Source
Exceptional product with high performance
This is a product we love, with a seamless experience and high performance across the globe.