• HOME
  • CATEGORIES

    • CATEGORIES

    • Browse All Categories
  • FOR VENDORS

    • FOR VENDORS

    • Log In to Vendor Portal
    • Get Started
  • REVIEWS

    • REVIEWS

    • Write a Review
    • Product Reviews
    • Vendor Directory
    • Product Comparisons
  • GARTNER PEER COMMUNITY™
  • GARTNER.COM
  • Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQPrivacyTerms of Service
    ©2026 Gartner, Inc. and/or its affiliates.
    All rights reserved.
  • Categories

    • No categories available

      Browse All Categories

      Select a category to view markets

  • For Vendors

    • Log In to Vendor Portal 

    • Get Started 

  • Write a Review

Join / Sign In
Market Presence: Enterprise Search Engines, Enterprise AI Search

Overview

Product Information on Microsoft Search

Updated 13th October 2025

What is Microsoft Search?

Microsoft Search is a software that enables users to find information, files, people, and resources across Microsoft 365 applications and services. Integrated into tools such as Outlook, SharePoint, OneDrive, and Microsoft Teams, the software provides a unified search experience within an organization’s digital environment. It supports the discovery of documents, emails, sites, and conversations, helping users efficiently locate the data needed to perform daily tasks. The software leverages artificial intelligence to interpret search intent and deliver relevant results, contributing to streamlined information management and improved productivity by addressing the challenge of information retrieval within complex enterprise systems.

Microsoft Search Pricing

Microsoft Search software is offered as part of Microsoft 365 subscriptions. The pricing model is structured by user licensing within various Microsoft 365 plans, where access to Microsoft Search features depends on the specific chosen plan tier. Additional functionalities may be available in enterprise-level subscriptions with corresponding user seat charges.

Overall experience with Microsoft Search

SR. IT ANALYST
500M - 1B USD, Software
FAVORABLE

“Unified Search Across Microsoft 365 Improves Productivity but Lacks Transparency Measures”

5.0
Jan 30, 2026
My experience has been overwhelmingly positive. It provides a unified, intuitive search experience across Microsoft 365, making it easy to quickly locate emails, documents, etc., without having to switch tools. The relevance of results are strong, which saves time during day-to-day support and operations work. From an admin standpoint, the app has become a reliable productivity-boosting tool that simplifies discovery across our organization
CUSTOMER OPERATIONS ANALYST
50M - 250M USD, Services (non-Government)
CRITICAL

“Efficient Cross-App Search Enhances Organization But Faces Performance Issues”

3.0
Oct 30, 2025
makes it easy to find what you need across outlook, teams, and other microsoft apps. helps you keep organized.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Peer Discussions

Recommended Gartner Insights

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

This site is protected by hCaptcha and its Privacy Policy and Terms of Use apply.


Software reviews and ratings for EMMS, BI, CRM, MDM, analytics, security and other platforms - Peer Insights by Gartner
Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQsPrivacyTerms of Use

©2026 Gartner, Inc. and/or its affiliates.

All rights reserved.

  1. Home
  2. /
  3. Microsoft Search
Logo of Microsoft Search

Microsoft Search

byMicrosoft
in
4.4

About Company

Company Description

Updated 11th August 2023

Microsoft enables digital transformation for the era of an intelligent cloud and an intelligent edge. Its mission is to empower every person and every organization on the planet to achieve more. Microsoft is dedicated to advancing human and organizational achievement. Microsoft Security helps protect people and data against cyberthreats to give peace of mind.

Company Details

Updated 25th March 2024
Company type
Public
Year Founded
1975
Head office location
Redmond, Washington, United States
Number of employees
10000+
Annual Revenue
30B+ USD
Website
https://microsoft.com

Do You Manage Peer Insights at Microsoft?

Access Vendor Portal to update and manage your profile.

User Sentiment About Microsoft Search
Reviewer Insights for: Microsoft Search

Microsoft Search Likes & Dislikes

Like

1. Microsoft Search uses Microsoft Graph to understand signals like your role, activity and relationships, which helps return more relevant results 2. A single search experience that spans across all of Microsoft 365 3. The speed at which the results are generated, it's almost instant

Like

stays organized by showing the most useful results. great for work and getting things done quickly without digging through files.

Like

I love how Microsoft Search works inside apps like Outlook, Teams, and Sharepoint so you don't have to jump between tools to find what you need. Personalised Results with a graph because it uses my recent activity to show relevant information which saves me time. Where the Search is in Bing, Edge or Microsoft 365 the look and feel is unified making it intuitive and easy to use.

Dislike

1. Results, although are generally strong, some similarly named content can still surface in the results, that confuse users 2. Reduced transparency in search analytics, which makes it difficult to measure adoption and quantitative usage metrics 3. Search effectiveness heavily depends on content hygiene and governance

Dislike

limited customization, inconsistent relevance, slow indexing.

Dislike

Limited customisation for non admins because If you are not an admin you can't tweak much. Occasional irrelevant results . It's good but not perfect, sometimes the results include irrelevant information. Features like bookmarks and query rules exist, but they are not obvious to every day users without training.

Top Microsoft Search Alternatives

Logo of Elastic Search
1. Elastic Search
4.5
(461 Ratings)
Logo of SharePoint 2013 (Legacy)
2. SharePoint 2013 (Legacy)
4.2
(428 Ratings)
Logo of SharePoint
3. SharePoint
4.5
(266 Ratings)
View All Alternatives

Microsoft Search Reviews and Ratings

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • SR. IT ANALYST
    50M-1B USD
    Software
    Review Source

    Unified Search Across Microsoft 365 Improves Productivity but Lacks Transparency Measures

    5.0
    Jan 30, 2026
    My experience has been overwhelmingly positive. It provides a unified, intuitive search experience across Microsoft 365, making it easy to quickly locate emails, documents, etc., without having to switch tools. The relevance of results are strong, which saves time during day-to-day support and operations work. From an admin standpoint, the app has become a reliable productivity-boosting tool that simplifies discovery across our organization
  • IT MANAGER
    50M-1B USD
    Consumer Goods
    Review Source

    Smart integrated search that saves time

    4.0
    Nov 29, 2025
    Microsoft Search feels like a natural part of the Microsoft 365 ecosystem. It's fast, well integrated, and makes finding files, people and conversations much easier without breaking your workflow. The personalised results are a big plus, but it still relies on proper set up permissions. For my organisation it's a strong productivity tool that gets better the more you use it.
  • Senior PPC
    50M-1B USD
    Media
    Review Source

    Integrated Microsoft Search Boosts Productivity but Lacks Precision With Large Data Sets

    5.0
    Nov 28, 2025
    Microsoft Search makes finding documents, emails and Teams content a very fast, simple and intuitive process. Integration across Microsoft 365 apps is seamless, though search results can sometimes be overwhelming without the proper filters. Overall, it significantly improves productivity and content discovery for organizations like mine
  • Data Analyst
    Gov't/PS/Ed
    Education
    Review Source

    Streamlined Document Search Across OneDrive and SharePoint Enhances Organizational Access

    5.0
    Nov 24, 2025
    With an organization that is fully in the Office 365 environment, the ability to search a variety of OneDrive/SharePoint/Organizational sites at the same time is huge. This means that there is less need to share links and worry about finding the email that said that a document had been shared with you.
  • FLUTTER DEVELOPER
    <50M USD
    IT Services
    Review Source

    A reliable and helpful tool for finding information faster.

    4.0
    Nov 30, 2025
    My overall experience with Microsoft Search has been positive. It helps me quickly find relevant emails, documents, and information across Microsoft 365. It saves time in everyday tasks, although sometimes indexing feels a bit slow. Overall, it’s reliable and useful
...
Showing Result 1-5 of 305

4.4

(262 Ratings)

Rating Distribution

5 Star
48%
4 Star
42%
3 Star
9%
2 Star
1%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.4

Integration & Deployment

4.5

Service & Support

4.4

Product Capabilities

4.5