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Logo of Glean

Glean

byGlean
in
4.5
Market Presence: Enterprise AI Search, Generative AI Knowledge Management Apps/General Productivity

Overview

Product Information on Glean

Updated 15th June 2026

What is Glean?

Glean is an AI software platform that helps employees find, understand, and act on company knowledge across business applications. The software leverages AI to process and organize multimodal data from SaaS tools such as Gmail, Jira, Salesforce, Gong, and more, enabling knowledge workers to find information, take action, and work faster. Glean also connects with cloud data warehouses and BI tools to support advanced data analytics. Its capabilities include enterprise search, AI assistant, and agents that help teams discover knowledge faster and get work done more efficiently. Glean helps organizations reduce time spent searching for information, improve productivity, and maintain security, governance, and compliance.

Glean Pricing

Glean software uses a user-based subscription pricing model, offering plans that vary based on the number of users and required features, with enterprise options available for organizations seeking additional customization or administrative capabilities.

Overall experience with Glean

Associate
3B - 10B USD, Services (non-Government)
FAVORABLE

“Big value add from time saved parsing internal data sources”

5.0
Jun 22, 2026
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.
OPERATIONS MANAGER
<50M USD, Travel and Hospitality
CRITICAL

“Eliminates information silos, though integration demands substantial preparation”

3.0
May 20, 2026
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.

About Company

Company Description

Updated 10th October 2024

Glean is the Work AI platform that connects, secures, and understands your company's knowledge to bring you the answers you need. With a foundation in powerful enterprise search, Glean enables you to find information, generate content, and automate work with AI. It allows users to quickly produce personalized answers and build custom generative AI apps, agents, and assistants that streamline tasks—all on one centralized platform. Functioning like an expert who has been with your company since its inception, Glean has processed every document, conversation, and employee's expertise. This virtual expert is available 24/7 to enhance your work performance beyond mere productivity boosts. Glean fosters deep satisfaction as you make tangible progress at work. Whether providing quick access to answers or connecting you with knowledgeable colleagues, Glean expands your potential to do extraordinary work.

Company Details

Updated 7th May 2026
Company type
Private
Year Founded
2019
Head office location
Mountain View, United States
Number of employees
1001 - 5000
Website
https://www.glean.com/

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Key Insights

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Peer Discussions

Glean Reviews and Ratings

4.5

(354 Ratings)

Rating Distribution

5 Star
53%
4 Star
41%
3 Star
6%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?
  • Associate
    1B-10B USD
    Services (non-Government)
    Review Source

    Big value add from time saved parsing internal data sources

    5.0
    Jun 22, 2026
    Glean is super helpful because it can pull information from all sorts of internal databases (depending what you and your org give it permissions to) and work with you iteratively in a collaborative back-and-forth to answer questions / complete tasks. While there is room for improvement regarding data transparency and integrations with other LLMs, it is a massive value add in terms of time saved parsing through internal documents, emails, calendars, and files.
  • Associate
    1B-10B USD
    Services (non-Government)
    Review Source

    Big value add from time saved parsing internal data sources

    5.0
    Jun 22, 2026
    Glean is super helpful because it can pull information from all sorts of internal databases (depending what you and your org give it permissions to) and work with you iteratively in a collaborative back-and-forth to answer questions / complete tasks. While there is room for improvement regarding data transparency and integrations with other LLMs, it is a massive value add in terms of time saved parsing through internal documents, emails, calendars, and files.
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Recommended Gartner Insights

  • Market Guide for Enterprise AI Search
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Glean Likes & Dislikes

Like

It's very convenient how Glean is able to pull from a wide variety of internal data sources. It can effectively and quickly search all of these data sources and coagulate the output across all sources. It was easy to deploy across a large company, and also easy for each individual user to select what permissions they want to give Glean (in terms of which data sources it can access). Lastly, I really like the format of the output, including clear sections, selective bolding, and suggested next steps for how it can help further with the task at hand. It's also nice that it has flexibility of which LLM model you want it to use. Lastly, I like that it tracks upcoming meetings in an intuitive UX on the right hand side.

Like

It's very convenient how Glean is able to pull from a wide variety of internal data sources. It can effectively and quickly search all of these data sources and coagulate the output across all sources. It was easy to deploy across a large company, and also easy for each individual user to select what permissions they want to give Glean (in terms of which data sources it can access). Lastly, I really like the format of the output, including clear sections, selective bolding, and suggested next steps for how it can help further with the task at hand. It's also nice that it has flexibility of which LLM model you want it to use. Lastly, I like that it tracks upcoming meetings in an intuitive UX on the right hand side.

Like

It's very convenient how Glean is able to pull from a wide variety of internal data sources. It can effectively and quickly search all of these data sources and coagulate the output across all sources. It was easy to deploy across a large company, and also easy for each individual user to select what permissions they want to give Glean (in terms of which data sources it can access). Lastly, I really like the format of the output, including clear sections, selective bolding, and suggested next steps for how it can help further with the task at hand. It's also nice that it has flexibility of which LLM model you want it to use. Lastly, I like that it tracks upcoming meetings in an intuitive UX on the right hand side.

Dislike

Biggest frustration is that it's great at finding information but stops short of actually doing anything with it - there's no real, powerful end-to-end workflow automation, so you still have to act on what it surfaces yourself. Setup is also a significant undertaking; connecting everything and maintaining it puts real strain on internal resources. Finally, if your organization is not ready from a data standpoint, it will be hard to accomplish any real meaningful integration. Structure is key.

Dislike

Biggest frustration is that it's great at finding information but stops short of actually doing anything with it - there's no real, powerful end-to-end workflow automation, so you still have to act on what it surfaces yourself. Setup is also a significant undertaking; connecting everything and maintaining it puts real strain on internal resources. Finally, if your organization is not ready from a data standpoint, it will be hard to accomplish any real meaningful integration. Structure is key.

Dislike

Biggest frustration is that it's great at finding information but stops short of actually doing anything with it - there's no real, powerful end-to-end workflow automation, so you still have to act on what it surfaces yourself. Setup is also a significant undertaking; connecting everything and maintaining it puts real strain on internal resources. Finally, if your organization is not ready from a data standpoint, it will be hard to accomplish any real meaningful integration. Structure is key.

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About Glean
Reviewer Insights for: Glean
Performance of Glean Across Market Features
Deciding Factors: Glean Vs. Market Average