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What is Creatio CRM?
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Overall experience with Creatio CRM
“Customize your CRM Platform and Business Processes with Creatio!”
About Company
Company Description
Creatio is a global vendor of an agentic CRM & workflow platform with no-code and AI at its core. Millions of workflows run on Creatio daily, supporting thousands of clients in 100 countries. Genuine care for our clients and partners is at the heart of our DNA. Its offerings include Creatio Studio, a no-code agentic platform to build applications and AI agents with natural language and visual designers, and a CRM suite with embedded AI agents across Creatio Marketing, Sales, and Service. The company provides a Financial Services CRM platform, plus industry workflows across 19 verticals and a range of marketplace add-ons. Creatio is headquartered in Boston, MA, with 850 employees in ten offices across 25 countries.
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Performance of Creatio CRM Across Market Features
Creatio CRM Likes & Dislikes
Our sales team's success with this Five Star program has now branched out to scheduling and administration departments. Office interaction is more fluid. Automated sorting of emails/ phone call notes gives us vital details when conversation recall is needed. We also enjoy the Click to Dial feature to avoid wrong number misdials and to minimize overall dial times. If we do have questions or performance issues, the tech support team is ready to assist anytime. Thank you to the brilliant minds that keep CRM Creatio performing at the highest level with No-Code/Low-Code!
Capable of turning what normally takes legacy and existing platforms 5 windows/views into 1. Allows cross functional departments that work off the same data to customize their dashboard per user or department instead of going into specific department reports. 20% utilization saves your employees hours but 100% utilization from a custom deployment is priceless.
its seamlessness, dependability, performance, and intermixing of expansive agility to meet all use cases with no code convenience
User fees should start at 15 and scale by 10's after that. Adding or removing just one or two employees during the year should be a more flexible given... Training videos should be a step by step introduction that covers basic CRM.
Some natural or marketplace integrations still need more functionality.
nothing - will like it more and more as more people adobt and it continuously improves as it has been
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Creatio CRM Reviews and Ratings
- BDM<50M USDServices (non-Government)Review Source
Customize your CRM Platform and Business Processes with Creatio!
After extensive research with the top CRM platforms, our company selected Creatio.com before the BPM Online name change. Once the data migration was complete, we saw a huge increase with our online CRM efficiency. Merging duplicate accounts and separating opportunities into stages was a real game changer for our high volume national marketing staff. - Director of Sales<50M USDServices (non-Government)Review Source
Ultra fast deployments that keeps up with the fast changes of consumer needs
Absolutely incredible company - from inception to deployment they make sure the business who is being onboarded is taken care of. - DIRECTOR OF ANALYTICS50M-1B USDMediaReview Source
Exceeds all expectations, elevates innovation by democratization
exceeding of expectations had across the map - did not realize no code could come this far with this much agility this quickly - Chief Professional Service Officer50M-1B USDIT ServicesReview Source
Creatio CRM
Easy to install, easy to administrate. Definitely providing the platform for digital Transformation to the SMB - Director of CRM & Data Analytics<50M USDFinance (non-banking)Review Source
A customizable, business process oriented CRM
Our companies experience has been mostly positive. Anytime you are integrating with a 3rd party vendor, there are hiccups that occur. Creatio has been pretty good about resolving them in a timely manner. The application has really grown over the past five or so years, and is headed in the right direction.