• HOME
  • CATEGORIES

    • CATEGORIES

    • Application Development

      • Observability Platforms
      • Integrated Development Environment (IDE) Software
      • Enterprise Agile Planning Tools
      • Integration Platform as a Service
      • AI-Augmented Software Testing Tools
      • View All
    • Artificial Intelligence

      • AI Code Assistants (Transitioning to AI Coding Agents)
      • Generative AI Knowledge Management Apps/General Productivity
      • AI Application Development Platforms
      • Artificial Intelligence Applications in IT Service Management (Transitioning to AI Applications in IT Service Management)
      • Conversational AI Platforms
      • View All
    • Cloud Computing

      • Backup and Data Protection Platforms
      • Cloud Database Management Systems
      • Strategic Cloud Platform Services
      • Server Virtualization (Transitioning to Server Virtualization Platforms)
      • Hybrid Cloud Storage
      • View All
    • Customer Relationship Management

      • Contact Center as a Service
      • CRM Customer Engagement Center
      • Digital Experience Platforms
      • Web Content Management
      • Field Service Management
      • View All
    • Data and Analytics

      • Analytics and Business Intelligence Platforms
      • Data Science and Machine Learning Platforms (Transitioning to AI Platforms For Data Science and Machine Learning)
      • Data Integration Tools
      • Process Mining Platforms (Transitioning to Process Intelligence Platforms)
      • Augmented Data Quality Solutions
      • View All
    • Education

      • Manager and Leadership Training
      • Corporate Learning Technologies
      • eLearning Authoring Tools
      • Higher Education Student Information System Software as a Service (Transitioning to Higher Education SaaS Student Information Systems)
      • Digital Learning Content Providers
      • View All
    • Enterprise Networking and Communications

      • Unified Communications as a Service
      • Global WAN Services
      • Intranet Packaged Solutions
      • SD-WAN
      • Edge Distribution Platforms
      • View All
    • Finance

      • Expense Management Software
      • Financial Planning Software
      • Financial Close and Consolidation Solutions
      • Cloud Financial Management Tools
      • Accounts Payable Applications
      • View All
    • Healthcare and Life Sciences

      • Medical Device Security Solutions (Transitioning to Medical Device Risk Management Platforms)
      • Health Navigation Solutions
      • Claim Editor Software
      • Revenue Cycle Management Software (Transitioning to Revenue Cycle Management Solutions)
      • Digital Health Platforms (Transitioning to Healthcare Provider Industry Cloud Platforms)
      • View All
    • Human Resources

      • Employee Recognition and Reward Systems
      • Workforce Management Applications (Transitioning to Workforce Management (WFM) Technology)
      • Digital Employee Experience Management Tools
      • Talent Acquisition (Recruiting) Suites
      • Cloud HCM Suites for Regional and/or Sub-1,000 Employee Enterprises
      • View All
    • IT Infrastructure and IoT

      • Enterprise Wired and Wireless LAN Infrastructure (Transitioning to Enterprise Wired and Wireless LAN)
      • Endpoint Management Tools
      • IT Service Management Platforms
      • Container Management
      • Infrastructure Monitoring Tools
      • View All
    • IT Security

      • Endpoint Protection Platforms
      • Email Security
      • Managed Detection and Response
      • Security Information and Event Management
      • Security Awareness Computer-Based Training
      • View All
    • Legal

      • Contract Life Cycle Management
      • Electronic Signature
      • Governance, Risk and Compliance Tools, Assurance Leaders
      • Compliance Monitoring Solutions
      • Corporate Governance Services
      • View All
    • Manufacturing

      • Enterprise Asset Management Software
      • Manufacturing Execution Systems
      • Global Industrial IoT Platforms
      • PLM Software in Discrete Manufacturing Industries
      • Computer-Aided Design (CAD) Software
      • View All
    • Marketing

      • Video Editing Software
      • Email Marketing
      • Multichannel Marketing Hubs
      • Customer Data Platforms
      • Event Marketing and Management Platforms
      • View All
    • Productivity and Collaboration

      • Document Management
      • Collaborative Work Management
      • Visual Collaboration Applications
      • Knowledge Management (KM) Software
      • Meeting Solutions
      • View All
    • Public Sector and Government

      • Government Budgeting and Planning Solution
      • Cloud-Based ERP for U.S. Local Government
      • Government ERP Solutions
      • Citizen Service Delivery
      • Government Contracting Software
      • View All
    • Retail

      • Digital Commerce
      • Digital Commerce Payment Vendors (Transitioning to Digital Commerce Payment Platforms)
      • Retail Assortment Management Applications: Long Life Cycle Products
      • Retail Workforce Management Applications (Transitioning to Retail Workforce Management Technology)
      • Digital Shelf Analytics
      • View All
    • Sales

      • Revenue Enablement Platforms
      • Sales Force Automation Platforms (Transitioning to CRM Sales Platforms)
      • Revenue Intelligence (Transitioning to Revenue Action Orchestration)
      • Configure, Price and Quote Applications
      • Search and Product Discovery
      • View All
    • Supply Chain Management

      • Supply Chain Planning Solutions
      • Transportation Management Systems
      • Real-Time Transportation Visibility Platforms
      • Warehouse Management Systems
      • Supply Chain Strategy, Planning and Operations Consulting
      • View All
    • Utilities

      • Geospatial Information Systems for Energy and Utilities
      • Mobile Workforce Management Software for Utilities (Transitioning to Mobile Workforce Management Solutions for Power and Utilities)
      • Energy Management and Optimization Systems
      • Energy Trading and Risk Management
      • Advanced Distribution Management Systems
      • View All
    • Browse All Categories
  • FOR VENDORS

    • FOR VENDORS

    • Log In to Vendor Portal
    • Get Started
  • REVIEWS

    • REVIEWS

    • Write a Review
    • Product Reviews
    • Vendor Directory
    • Product Comparisons
  • GARTNER PEER COMMUNITY™
  • GARTNER.COM
  • Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQPrivacyTerms of Service
    ©2026 Gartner, Inc. and/or its affiliates.
    All rights reserved.
  • Categories

      • Application Development
      • Artificial Intelligence
      • Cloud Computing
      • Customer Relationship Management
      • Data and Analytics
      • Education
      • Enterprise Networking and Communications
      • Finance
      • Healthcare and Life Sciences
      • Human Resources
      • IT Infrastructure and IoT
      • IT Security
      • Legal
      • Manufacturing
      • Marketing
      • Productivity and Collaboration
      • Public Sector and Government
      • Retail
      • Sales
      • Supply Chain Management
      • Utilities
      Browse All Categories

      Application Development

      69 markets
      • Observability Platforms
      • Integrated Development Environment (IDE) Software
      • Enterprise Agile Planning Tools
      • Integration Platform as a Service
      • AI-Augmented Software Testing Tools
      • API Management
      • Enterprise Low-Code Application Platforms
      • Robotic Process Automation
      • DevOps Platforms (Transitioning to DevSecOps Platforms)
      • Business Process Automation Tools
      • Enterprise Architecture Tools
      • Business Orchestration and Automation Technologies
      • Custom Software Development Services
      • Code Review Tools
      • Digital Adoption Platforms
      • Domain Registrars
      • Game Engine Software
      • Public Cloud IT Transformation Services (Transitioning to Public Cloud Optimization and Transformation Services)
      • Website Builders
      • Developer Productivity Insight Platforms
      • AI Agents for Application Developers
      • Application Platforms (Transitioning to Cloud-Native Application Protection Platforms)
      • Feature Management
      • Application Crowdtesting Services
      • Test Data Management
      • API Generation Software
      • Prototyping Software
      • Mobile App Analytics
      • AI-Augmented Code Modernization Tools
      • Virtual Reality Development Software
      • Application Testing Services, Worldwide (Transitioning to Quality Engineering Services)
      • Green Software Engineering
      • Event Brokers
      • Application Integration Platforms
      • Digital Twin of an Organization Platforms
      • Independent Third-Party Software Support of Megavendors
      • Microsoft 365 Implementation and Support Services
      • Application Development Life Cycle Management (Transitioning to DevOps Platforms)
      • BPM-Platform-Based Case Management Frameworks
      • Microsoft Product Support Services
      • Product Roadmapping Tools for Software Engineering
      • Multiexperience Development Platforms
      • AI Agent Development Platforms for Software Engineering
      • Application Portfolio Management Tools
      • Application Composition Platform
      • Internal Developer Portals
      • Cloud Development Environments
      • Mobile Development Frameworks (Transitioning to Web and Mobile Development Frameworks)
      • Load Testing Tools
      • Blockchain Consulting and Proof-of-Concept Development Services
      • B2B Gateway Software
      • Citizen Application Development Platforms
      • Mobile Application Testing Services
      • SAP S/4HANA Application Services, Worldwide (Transitioning to Cloud ERP Services)
      • Oracle Cloud Application Services, Worldwide (Transitioning to Cloud ERP Services)
      • SAP Application Services, Worldwide
      • SAP SuccessFactors Service Providers (Transitioning to Cloud ERP Services)
      • Service Mesh
      • Value Stream Management Platforms
      • Business-Outcome-Driven Enterprise Architecture Consulting (Retired)
      • Oracle Application Services, Worldwide (Transitioning to Cloud ERP Services)
      • Rapid Mobile App Development Tools
      • SAP Selective Test Data Management Tools
      • API and MCP Testing Tools
      • Augmented Reality Development Software
      • Blockchain as a Service
      • Mobile Application Management (Transitioning to Endpoint Management Tools)
      • Mobile Back-End Services
      • R&D Outsourcing Providers
      View More
  • For Vendors

    • Log In to Vendor Portal 

    • Get Started 

  • Write a Review

Join / Sign In
  1. Home
  2. /
  3. Credal
Logo of Credal

Credal

byCredal
in
4.1
Market Presence: Enterprise Search Engines, Generative AI Knowledge Management Apps/General Productivity

Overview

Product Information on Credal

Updated 13th October 2025

What is Credal?

Credal is a software designed to provide secure access management and data governance for generative AI tools within organizations. It enables administrators to set granular permissions, monitor usage, and protect sensitive information as teams interact with language models and automated workflows. The software offers audit trails, policy enforcement, and integrates with enterprise systems to help control how data is handled and analyzed by AI applications. By addressing risks associated with unauthorized data sharing and compliance requirements, Credal assists businesses in maintaining oversight and accountability for their AI-driven operations.

Credal Pricing

Credal software offers a pricing model based on usage and the number of users, with different plan tiers providing varying levels of access, features, and support. The software typically includes options for annual or monthly billing, with additional customization available for enterprise needs.

Overall experience with Credal

SR. MANAGER IT
500M - 1B USD, Healthcare and Biotech
FAVORABLE

“Credal: Reinventing Network Security and Data Analytics with AI”

5.0
Dec 9, 2024
Credal one of the best AI platform to help users to manage workflow. It has capability to create customise search tool, data analitics and also create Network security RFP.
ACCOUNT EXECUTIVE, SMB
1B - 3B USD, Software
CRITICAL

“Credal: A Quick Glance at Strengths and Weaknesses”

3.0
Sep 19, 2024
Credal is a decent tool, but only slightly better than what a search engine could provide. I definitely still utilize it often though to see what it might provide, which is usually helpful.

About Company

Company Description

Updated 6th September 2024

AI security and governance focused company with safe search, chat, and assisted copilot workflows tailored to your data

Company Details

Updated 6th September 2024
Year Founded
2022
Head office location
New York, United States
Number of employees
2 - 10
Website
www.credal.ai

Do You Manage Peer Insights at Credal?

Access Vendor Portal to update and manage your profile.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Credal

Credal Likes & Dislikes

Like

Credal ease the CISO life by providing assistant in security related work. It helps to create Security questionnaire in minutes, Provided gateway level API security, Customer Chat assitant for quick reply to customers.

Like

It produces search results faster than I could find them on my own. It's helping our org be more efficient as a whole.

Like

I love that we are able to use AI at our company and safely protect our data. It has been exciting to see how the Credal team has grown and enhanced the product over the time we have been using Credal. The support team is top notch - always willing to help troubleshoot issues, accept product feedback, or resolve issues in a timely manner.

Dislike

The customisation of this production is limited.

Dislike

The Credal search engine often misses things in our company chat threads that when I look for myself, I can find. I wish it was more powerful in this aspect. Also, it often regurgitates outdated information that is no longer correct due to resurfacing old threads from 3 years ago.

Dislike

Having a clear product roadmap would be beneficial. Being aware of upcoming features and improvements with Credal would help to understand the direction Credal is going in and plan accordingly. Specific product feedback: The ability to read images with Credal would be beneficial to our organization. Improved integration capabilities. Speed: At times, copilots can be slow. It would be nice to improve the speed to enhance the user experience. Web UI chat length: The web UI times out or fails to complete tasks when the chat becomes too long, such as during script writing. Improving the handling of larger conversations would be helpful. Reporting capabilities: Reporting features surrounding copilots would provide more insights and help optimize usage.

Top Credal Alternatives

Logo of Grammarly
1. Grammarly
4.6
(2493 Ratings)
Logo of Microsoft 365 Copilot
2. Microsoft 365 Copilot
4.4
(763 Ratings)
Logo of Elastic Search
3. Elastic Search
4.5
(515 Ratings)
View All Alternatives

Peer Discussions

Credal Reviews and Ratings

4.1

(25 Ratings)

Rating Distribution

5 Star
28%
4 Star
60%
3 Star
8%
2 Star
0%
1 Star
4%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.1

Integration & Deployment

4.2

Service & Support

4.3

Product Capabilities

4.0

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • SR. MANAGER IT
    50M-1B USD
    Healthcare and Biotech
    Review Source

    Credal: Reinventing Network Security and Data Analytics with AI

    5.0
    Dec 9, 2024
    Credal one of the best AI platform to help users to manage workflow. It has capability to create customise search tool, data analitics and also create Network security RFP.
  • ENGINEER
    1B-10B USD
    Software
    Review Source

    Unveiling the User Experience with Credal's AI Product

    5.0
    Sep 24, 2024
    Overall, my experience with Credal has been exceptional. I love the product and the Credal team is one of the best I have had the pleasure of working with. The web UI is amazing - it has not only helped me in my day-to-day, but I know a lot of users in our organization rely on it as well. The one area I would like to see Credal grow in is providing a product roadmap so customers can have a better idea of what to expect from Credal in the future.
  • ACCOUNT EXECUTIVE, SMB
    1B-10B USD
    Software
    Review Source

    Credal: A Quick Glance at Strengths and Weaknesses

    3.0
    Sep 19, 2024
    Credal is a decent tool, but only slightly better than what a search engine could provide. I definitely still utilize it often though to see what it might provide, which is usually helpful.
  • DIRECTOR OF OPERATIONS
    50M-1B USD
    Software
    Review Source

    Credal Raises the Bar in Sophisticated AI Bot Performance

    5.0
    Sep 16, 2024
    Credal is by far the most advanced and powerful Generative AI platform we considered, after looking at a wide range of options. It's since achieved widespread adoption at our organization and powers many critical workflows.
  • Operations Manager
    50M-1B USD
    Software
    Review Source

    Demystifying Code: How Credal Enhances Understanding of SQL and Python

    4.0
    Sep 9, 2024
    I use credal a lot to help me understand SQL and Python because I recently learned SQL and am learning Python. I appreciate the way that the AI breaks down WHY something works and doesn't just give the correct code.
Showing Result 1-5 of 25

Recommended Gartner Research

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

This site is protected by hCaptcha and its Privacy Policy and Terms of Use apply.


Software reviews and ratings for EMMS, BI, CRM, MDM, analytics, security and other platforms - Peer Insights by Gartner
Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQsPrivacyTerms of Use

©2026 Gartner, Inc. and/or its affiliates.

All rights reserved.