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  3. CrowdStrike Falcon Complete Next-Gen MDR
Logo of CrowdStrike Falcon Complete Next-Gen MDR

CrowdStrike Falcon Complete Next-Gen MDR

byCrowdStrike
in Managed Detection and Response
4.7
2026

Overview

Service Information on CrowdStrike Falcon Complete Next-Gen MDR

Updated 30th October 2024

What is CrowdStrike Falcon Complete Next-Gen MDR?

CrowdStrike Falcon Complete Next-Gen MDR delivers 24/7 managed detection and response expertise, powered by the AI-native CrowdStrike Falcon platform. Operating as a seamless extension of customer teams, Falcon Complete Next-Gen MDR conducts advanced threat detection, investigation, and response around-the-clock and across all key attack surfaces including endpoint, cloud, identity, and critical third-party data. Our service combines security expertise, threat hunting and powerful security technology to accelerate mean-time-to-respond (MTTR), close the cybersecurity skills gap, and stop breaches.

CrowdStrike Falcon Complete Next-Gen MDR Pricing

Overall experience with CrowdStrike Falcon Complete Next-Gen MDR

Engineer
50M - 250M USD, IT Services
FAVORABLE

“SOC Investigations Save Time but Response Speed and Customization Vary With Service”

4.0
Mar 23, 2026
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.
Security Analyst
500M - 1B USD, Software
CRITICAL

“Customization Options Valued, Difficulties Reported in Incident Assignment Process”

3.0
Jul 28, 2025
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.

Badges

Gartner Peer Insights recognizes vendors who meet or exceed both the market average Overall Experience and the market average User Interest and Adoption score through a Customers’ Choice distinction.
2026
For Market:
Managed Detection and Response

About Company

Company Description

Updated 25th July 2024

CrowdStrike is a recognized entity in the cybersecurity space, specializing in enterprise risk management through the innovative application of technology. The company focuses primarily on protecting essential business risk areas such as endpoints, cloud workloads, identity, and data. Employing the state-of-the-art CrowdStrike Security Cloud and advanced AI technology, the firm provides effective solutions. Its CrowdStrike Falcon platform uses real-time indications of attack, threat intelligence, telemetry enhanced from diverse enterprise sources, and evolving adversary knowhow for high-grade detection, automated protection and healing, advanced threat tracking, and efficient vulnerability visibility. The Falcon platform, designed in the cloud with a singular lightweight-agent architecture, offers swift deployment, unique protection and performance, and reduced complexity. Therefore, CrowdStrike delivers a significant value proposition right from the beginning.

Company Details

Updated 26th February 2025
Company type
Public
Year Founded
2011
Head office location
Remote, United States
Number of employees
5001 - 10000
Website
http://www.crowdstrike.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

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Peer Discussions

CrowdStrike Falcon Complete Next-Gen MDR Reviews and Ratings

4.7

(471 Ratings)

Rating Distribution

5 Star
72%
4 Star
27%
3 Star
1%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?
  • Engineer
    50M-1B USD
    IT Services
    Review Source

    SOC Investigations Save Time but Response Speed and Customization Vary With Service

    4.0
    Mar 23, 2026
    We went with this mainly because we didn't have the bandwidth to run a full SOC internally,and it honestly made things a lot easier for our team.The onboarding was smoother than i expected,and we were able to start seeing useful alerts pretty quickly. What i liked is the way their SOC team actually investigates alerts instead of just forwarding them.In a couple of cases,they gave clear explanations of what happened and what needed to be done,which saved us time going back and forth internally. Not everything is perfect though.Sometimes the response takes a bit longer than expected,and a few recommendations felt a bit generic.We had to follow up once or twice to get clearer answers. Overall,it's been relaiable and reduced a lot of noice for us,which was the main goal anyway.
  • Engineer
    50M-1B USD
    IT Services
    Review Source

    SOC Investigations Save Time but Response Speed and Customization Vary With Service

    4.0
    Mar 23, 2026
    We went with this mainly because we didn't have the bandwidth to run a full SOC internally,and it honestly made things a lot easier for our team.The onboarding was smoother than i expected,and we were able to start seeing useful alerts pretty quickly. What i liked is the way their SOC team actually investigates alerts instead of just forwarding them.In a couple of cases,they gave clear explanations of what happened and what needed to be done,which saved us time going back and forth internally. Not everything is perfect though.Sometimes the response takes a bit longer than expected,and a few recommendations felt a bit generic.We had to follow up once or twice to get clearer answers. Overall,it's been relaiable and reduced a lot of noice for us,which was the main goal anyway.
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User Sentiment About CrowdStrike Falcon Complete Next-Gen MDR
Reviewer Insights for: CrowdStrike Falcon Complete Next-Gen MDR
Deciding Factors: CrowdStrike Falcon Complete Next-Gen MDR Vs. Market Average
Performance of CrowdStrike Falcon Complete Next-Gen MDR Across Market Features

CrowdStrike Falcon Complete Next-Gen MDR Likes & Dislikes

Like

What i liked most about using CrowdStrike Falcon Complete Next-Gen MDR is that the SOC team actually takes time to explain what's going on instead of just pushing alerts to us,which honestly makes day-to-day work a lot easier.The visibility on endpoints has also been really helpful,we noticed a few odd activities early because of it.The setup part was not as complicated as we expected,and we didn't run into major issues during deployment.And having someone monitoring things 24/7 in the background has definitely reduced the stress on our side ,especially outside working hours

Like

What i liked most about using CrowdStrike Falcon Complete Next-Gen MDR is that the SOC team actually takes time to explain what's going on instead of just pushing alerts to us,which honestly makes day-to-day work a lot easier.The visibility on endpoints has also been really helpful,we noticed a few odd activities early because of it.The setup part was not as complicated as we expected,and we didn't run into major issues during deployment.And having someone monitoring things 24/7 in the background has definitely reduced the stress on our side ,especially outside working hours

Like

What i liked most about using CrowdStrike Falcon Complete Next-Gen MDR is that the SOC team actually takes time to explain what's going on instead of just pushing alerts to us,which honestly makes day-to-day work a lot easier.The visibility on endpoints has also been really helpful,we noticed a few odd activities early because of it.The setup part was not as complicated as we expected,and we didn't run into major issues during deployment.And having someone monitoring things 24/7 in the background has definitely reduced the stress on our side ,especially outside working hours

Dislike

It is not user friendly. the categorization of incidents and assigning is difficult

Dislike

It is not user friendly. the categorization of incidents and assigning is difficult

Dislike

It is not user friendly. the categorization of incidents and assigning is difficult