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  1. Home
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  3. Sophos Managed Detection and Response Services
Logo of Sophos Managed Detection and Response Services

Sophos Managed Detection and Response Services

bySophos
in Managed Detection and Response
4.8

Overview

Service Information on Sophos Managed Detection and Response Services

Updated 13th October 2025

What is Sophos Managed Detection and Response Services?

Sophos Managed Detection and Response Services is a cybersecurity software that delivers threat detection, investigation, and response capabilities through continuous monitoring by dedicated security experts. The software integrates advanced threat intelligence and machine learning to identify and analyze suspicious activities across endpoints, networks, cloud environments, and email systems. It provides actionable insights, incident remediation, and guidance to address security events, enabling organizations to respond to threats more effectively and reduce risk exposure. The software aims to alleviate the challenges of limited internal resources, allowing organizations to maintain protection against evolving cyber threats and streamline their security operations.

Sophos Managed Detection and Response Services Pricing

Sophos Managed Detection and Response Services use a subscription-based pricing model structured by service tier and level of coverage, with options for monthly or annual payments. Pricing varies based on the number of protected assets such as endpoints or servers, and may include cost differences depending on selected monitoring and response features. Additional charges can apply for advanced threat analysis or extended service levels.

Overall experience with Sophos Managed Detection and Response Services

ISO
500M - 1B USD, Construction
FAVORABLE

“Enhanced Threat Detection and Response With Sophos Intercept X and MDR Service”

5.0
Sep 19, 2025
We transitioned a few years ago from a classic Antivirus Solution without a SOC or MDR on top to Sophos Intercept X combined with the MDR Service, following a major security incident in the company. Since then, the MDR has been a great relief for our internal team, ensuring that threats are detected and responded to immediately and outside of business hours. It has considerably improved our security posture, reduced response time and provides us with quick and helpful guidance during investigations. We have much more ease of mind and ability to contain cyberattacks, while our IT staff can stay focused on core tasks. One more thing is the easy and straight forward setup and integration of the MDR service on one side, but also, on the other hand, the possibility of threat hunting through complex queries in our central on our own.
IT Manager
1B - 3B USD, Manufacturing
CRITICAL

“Sophos MDR is a great first layer of security notifications”

3.0
Dec 11, 2025
Sophos MDR is a good solution for those within the Sophos environment. It has a couple of integration features, yet there are not a lot of options into custom telemetry inputs so far without some additional licensing for integrations. If you are single-platform, it's great.

About Company

Company Description

Updated 25th February 2025

Sophos is a global provider of advanced cybersecurity solutions. Their main focus is the delivery of an extensive range of security technologies including Managed Detection and Response (MDR), incident response services, as well as endpoint, network, email, and cloud security systems. These products and services are designed to help organizations combat various cyber threats such as active adversaries, ransomware, phishing, and malware. The company offers fully-managed, turnkey security solutions, providing cybersecurity-as-a-service to organizations worldwide. Moreover, Sophos hosts a cloud-based management console, known as Sophos Central, and supports the Sophos X-Ops, a cross-domain threat intelligence unit. The unit enriches the Sophos Adaptive Cybersecurity Ecosystem by optimizing its centralized data lake with a powerful set of open APIs. Sophos' operations are globally distributed and the company's headquarters are in Oxford, U.K.

Company Details

Updated 26th February 2025
Company type
Private
Year Founded
1985
Head office location
Abingdon, United Kingdom
Number of employees
1001 - 5000
Website
http://www.sophos.com/

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About Sophos Managed Detection and Response Services
Reviewer Insights for: Sophos Managed Detection and Response Services
Performance of Sophos Managed Detection and Response Services Across Market Features

Sophos Managed Detection and Response Services Likes & Dislikes

Like

The peace of mind it provides. We have a 24/7/365 monitoring and response, as the MDR Team is authorized not only to inform but also to act if required. This couldn't be done internally with reasonable resources. Also, the professional feedback and recommendations on detections in our environment gives us the opportunity to eliminate some vulnerabilities or poor configurations that are overlooked and could lead to exploitation.

Like

When something happens, I just get an email or call as an alert and usually some suggestions on how to proceed.

Like

The ability to speak directly with the MDR team when we spot something unusual is invaluable. Their integration capabilities, proactive monitoring and rapid response capabilities provide a strong layer of protection that has transformed our security posture.

Dislike

Not much, but something that could be improved is simplifying the activity and threat hunting reports.

Dislike

If Sophos fails to see it, I would not be aware of something.

Dislike

Nothing notable, the rollout was straightforward, and the platform generates very few false positives compared to other tools we've used.

Top Sophos Managed Detection and Response Services Alternatives

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Peer Discussions

Sophos Managed Detection and Response Services Reviews and Ratings

4.8

(1027 Ratings)

Rating Distribution

5 Star
81%
4 Star
17%
3 Star
1%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.8

Planning & Transition

4.8

Delivery & Execution

4.8

Integration & Deployment

5.0

Service & Support

4.7

Service Capabilities

4.8

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • ISO
    50M-1B USD
    Construction
    Review Source

    Enhanced Threat Detection and Response With Sophos Intercept X and MDR Service

    5.0
    Sep 19, 2025
    We transitioned a few years ago from a classic Antivirus Solution without a SOC or MDR on top to Sophos Intercept X combined with the MDR Service, following a major security incident in the company. Since then, the MDR has been a great relief for our internal team, ensuring that threats are detected and responded to immediately and outside of business hours. It has considerably improved our security posture, reduced response time and provides us with quick and helpful guidance during investigations. We have much more ease of mind and ability to contain cyberattacks, while our IT staff can stay focused on core tasks. One more thing is the easy and straight forward setup and integration of the MDR service on one side, but also, on the other hand, the possibility of threat hunting through complex queries in our central on our own.
  • IT Manager
    50M-1B USD
    Manufacturing
    Review Source

    Sophos MDR gives us confidence that threats are detected and stopped before they become incidents.

    5.0
    Oct 20, 2025
    Sophos MDR has dramatically reduced our cyber risk by cutting incident response times from days to hours. The 24x7x365 monitoring and remediation service has proven its worth multiple times, identifying and stopping active attacks before any damage can be done.
  • ASSOCIATE DIRECTOR - IT
    50M-1B USD
    Healthcare and Biotech
    Review Source

    Sophos Cybersecurity Experts Ensure Secure Infrastructure Monitoring

    5.0
    Aug 29, 2025
    Earlier it was very difficult for us to manage the alerts and incidents generated by the tools and technology but after MDR Complete deployment on our endpoints and servers we have complete peace of mind. We also have other products from Sophos so our overall experience from a manageability point of view is also good, we also deployed managed risk from Sophos which not only gives External Attack Surface Management but Internal Attack Surface Management capabilities as well.
  • BUSINESS DEVELOPMENT ASSOCIATE
    <50M USD
    Healthcare and Biotech
    Review Source

    Strong Security Integration Depends on Sophos Ecosystem for Optimal Performance

    5.0
    Nov 19, 2025
    Sophos MDR delivers fast, 24/7 threat detection and response with expert support, reducing IT workload and giving strong overall security confidence.
  • Manager, IT Security and Risk Management
    50M-1B USD
    Banking
    Review Source

    Solid MDR Service with Room to Improve in Onboarding

    4.0
    Dec 23, 2025
    The service has worked well for us overall. The MDR team responds when alerts come up and communication has been clear. There are a few processes that could be simpler, but in general the service delivers what we expected.
...
Showing Result 1-5 of 1168

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