Overview
Service Information on Sophos Managed Detection and Response Services
What is Sophos Managed Detection and Response Services?
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Overall experience with Sophos Managed Detection and Response Services
“Enhanced Threat Detection and Response With Sophos Intercept X and MDR Service”
“Sophos MDR is a great first layer of security notifications”
About Company
Company Description
Sophos is a global provider of advanced cybersecurity solutions. Their main focus is the delivery of an extensive range of security technologies including Managed Detection and Response (MDR), incident response services, as well as endpoint, network, email, and cloud security systems. These products and services are designed to help organizations combat various cyber threats such as active adversaries, ransomware, phishing, and malware. The company offers fully-managed, turnkey security solutions, providing cybersecurity-as-a-service to organizations worldwide. Moreover, Sophos hosts a cloud-based management console, known as Sophos Central, and supports the Sophos X-Ops, a cross-domain threat intelligence unit. The unit enriches the Sophos Adaptive Cybersecurity Ecosystem by optimizing its centralized data lake with a powerful set of open APIs. Sophos' operations are globally distributed and the company's headquarters are in Oxford, U.K.
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Sophos Managed Detection and Response Services Likes & Dislikes
The peace of mind it provides. We have a 24/7/365 monitoring and response, as the MDR Team is authorized not only to inform but also to act if required. This couldn't be done internally with reasonable resources. Also, the professional feedback and recommendations on detections in our environment gives us the opportunity to eliminate some vulnerabilities or poor configurations that are overlooked and could lead to exploitation.
When something happens, I just get an email or call as an alert and usually some suggestions on how to proceed.
The ability to speak directly with the MDR team when we spot something unusual is invaluable. Their integration capabilities, proactive monitoring and rapid response capabilities provide a strong layer of protection that has transformed our security posture.
Not much, but something that could be improved is simplifying the activity and threat hunting reports.
If Sophos fails to see it, I would not be aware of something.
Nothing notable, the rollout was straightforward, and the platform generates very few false positives compared to other tools we've used.
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Peer Discussions
Sophos Managed Detection and Response Services Reviews and Ratings
- ISO50M-1B USDConstructionReview Source
Enhanced Threat Detection and Response With Sophos Intercept X and MDR Service
We transitioned a few years ago from a classic Antivirus Solution without a SOC or MDR on top to Sophos Intercept X combined with the MDR Service, following a major security incident in the company. Since then, the MDR has been a great relief for our internal team, ensuring that threats are detected and responded to immediately and outside of business hours. It has considerably improved our security posture, reduced response time and provides us with quick and helpful guidance during investigations. We have much more ease of mind and ability to contain cyberattacks, while our IT staff can stay focused on core tasks. One more thing is the easy and straight forward setup and integration of the MDR service on one side, but also, on the other hand, the possibility of threat hunting through complex queries in our central on our own. - IT Manager50M-1B USDManufacturingReview Source
Sophos MDR gives us confidence that threats are detected and stopped before they become incidents.
Sophos MDR has dramatically reduced our cyber risk by cutting incident response times from days to hours. The 24x7x365 monitoring and remediation service has proven its worth multiple times, identifying and stopping active attacks before any damage can be done. - ASSOCIATE DIRECTOR - IT50M-1B USDHealthcare and BiotechReview Source
Sophos Cybersecurity Experts Ensure Secure Infrastructure Monitoring
Earlier it was very difficult for us to manage the alerts and incidents generated by the tools and technology but after MDR Complete deployment on our endpoints and servers we have complete peace of mind. We also have other products from Sophos so our overall experience from a manageability point of view is also good, we also deployed managed risk from Sophos which not only gives External Attack Surface Management but Internal Attack Surface Management capabilities as well. - BUSINESS DEVELOPMENT ASSOCIATE<50M USDHealthcare and BiotechReview Source
Strong Security Integration Depends on Sophos Ecosystem for Optimal Performance
Sophos MDR delivers fast, 24/7 threat detection and response with expert support, reducing IT workload and giving strong overall security confidence. - Manager, IT Security and Risk Management50M-1B USDBankingReview Source
Solid MDR Service with Room to Improve in Onboarding
The service has worked well for us overall. The MDR team responds when alerts come up and communication has been clear. There are a few processes that could be simpler, but in general the service delivers what we expected.



