Name: Dell AIOps
Rating: 4.5 (10 reviews)

Overview

Product Information on Dell AIOps

Updated 13th October 2025

What is Dell AIOps?

Moogsoft AIOps is a software designed to streamline IT operations by employing artificial intelligence and machine learning to automate incident detection, correlation, and resolution. The software offers features such as event management, noise reduction, root cause analysis, and automated workflows to help organizations identify and remediate IT issues faster. By processing large volumes of IT data, Moogsoft AIOps assists in reducing alert fatigue and supports proactive monitoring, enabling IT teams to maintain system availability and reliability. The software aims to address the business challenge of managing complex IT environments with limited resources, helping organizations minimize downtime and improve operational efficiency.

Overall experience with Dell AIOps

Senior Consultant

3B - 10B USD, Media

FAVORABLE

“Flexible AIOps Platform: Loved for Service, Product”

5.0

Apr 11, 2024

Flexible, customizable and user-friendly AIOps platform.

Technical Solutions Architect

10B - 30B USD, Miscellaneous

CRITICAL

“Moogsoft SaaS”

3.0

Oct 20, 2021

The limited out of box integrations make this product not as inciting in the market. Tons of custom work needed to consume third party APIs.

About Company

Company Description

Dell Technologies helps organizations build their digital futures and individuals transform how they work, live, and play. It provides customers with a broad solutions portfolio for the data era, including traditional infrastructure and extending to multicloud environments. Dell's integrated solutions help customers modernize their IT infrastructure, manage and operate in a multicloud world, address workforce transformation, and provide critical solutions that keep people and organizations connected. It helps customers accelerate their digital transformations to improve and strengthen business and workforce productivity. With an extensive portfolio and a commitment to innovation, Dell offers secure, integrated solutions that extend from the edge to the core to the cloud, and offers software-defined and cloud native infrastructure solutions.

Company Details

Company type

Public

Year Founded

1984

Head office location

Round Rock, United States

Number of employees

10001+

Annual Revenue

30B+ USD

Website

https://www.dell.com/

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Dell AIOps

Performance of Dell AIOps Across Market Features

Dell AIOps Likes & Dislikes

Both Product and Service.

bring your own API

Great API to work with, especially when trying to automate away Moogsoft ticket creation and hook it up with Opsgenie and our homegrown monitoring system, YAMAS.

Lack of Dashboards and Reporting.

lack of integrations observability feature lacks context no root cause analysis

Unlike Opsgenie, there is no holistic way to pull all tickets into a simple JSON object, or at least, the docs do not provide an easy way to do this. Moogsoft's UI makes it a bit difficult to find parent tickets and tickets similar to a particular incident. Of course, this might be due to my lack of experience with the system. The timeline system can be borderline useless without very specific time series data input.

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Peer Discussions

Dell AIOps Reviews and Ratings

Recommended Gartner Insights

Market Guide for Event Intelligence Solutions

1B-10B USD

Media

Review Source

Flexible AIOps Platform: Loved for Service, Product

Apr 10, 2024

SOFTWARE DEVELOPER

Software

Moogsoft- A great complement to a 360 monitoring system.

4.0

Oct 27, 2022

Moogsoft - Overall, an excellent system to keep track of sevs and incidents. Most of the work we do at Yahoo with Moogsoft utilizes the graphs and the timeline systems to work with operations center team and see what we can automate away. AIOps definitely helps with this.

Performance Engineer

10B+ USD

Healthcare and Biotech

This is great tool for streamlining the event management layer

Jun 20, 2022

This is a good tool for event management and problem handling

Technical Service Monitoring

patented matching anything on anything without insert any pattern,

Nov 2, 2021

very powerful platform, and we have the in house one, it is very scalable and we intergrate almost anything into the moogsoft including uipath and other tools like servicenow, ca tools. and mainframe and as400 alerts, plus all the control M alerts

Miscellaneous