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  1. Home
  2. /
  3. Splunk IT Service Intelligence (ITSI)
Logo of Splunk IT Service Intelligence (ITSI)

Splunk IT Service Intelligence (ITSI)

byCisco Systems (Splunk)
in Event Intelligence Solutions
4.5

Overview

Product Information on Splunk IT Service Intelligence (ITSI)

Updated 13th October 2025

What is Splunk IT Service Intelligence (ITSI)?

Splunk IT Service Intelligence is a software designed to provide visibility into the health and performance of IT services and infrastructure. The software utilizes real-time monitoring, event management, and advanced analytics to aggregate data from multiple sources, enabling detection of anomalies and identification of root causes in operational environments. It offers features such as customizable dashboards, service health scores, and integrated alerting to support correlation of incidents and analysis of service dependencies. Organizations use the software to streamline incident response, reduce downtime, and enhance decision-making by providing actionable insights into complex IT landscapes and supporting business continuity through operational intelligence.

Splunk IT Service Intelligence (ITSI) Pricing

Splunk IT Service Intelligence software uses a subscription-based pricing model, typically structured by data ingestion volume or the number of monitored entities. Pricing varies depending on deployment scale, number of users, and additional features selected. Organizations can choose between annual or multi-year subscriptions, and pricing details are provided upon request or through direct engagement with Splunk.

Overall experience with Splunk IT Service Intelligence (ITSI)

SOFTWARE DEVELOPMENT MANAGER
<50M USD, Software
FAVORABLE

“Ease of Use and Reliable Service Responses Highlighted for Splunk Product”

4.0
Dec 3, 2025
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.
IT DevOps engineer lead
30B + USD, Insurance (except health)
CRITICAL

“Data Stamp Adjustments Fail to Resolve Issues With Predictive Algorithm Functionality”

3.0
Sep 8, 2025
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.

About Company

Company Description

Updated 25th July 2024

Splunk operates in the realm of digital security and observability to facilitate safer and more resilient digital infrastructures. The company delivers a unified platform equipped with capabilities to maintain the secure operations of an organization, insulating it against potential digital disruptions.

Company Details

Updated 26th February 2025
Company type
Public
Year Founded
2003
Head office location
San Francisco, United States
Number of employees
5001 - 10000
Annual Revenue
3B-10B USD
Website
http://www.splunk.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

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Peer Discussions

Splunk IT Service Intelligence (ITSI) Reviews and Ratings

4.5

(48 Ratings)

Rating Distribution

5 Star
46%
4 Star
38%
3 Star
15%
2 Star
2%
1 Star
0%
Why ratings and reviews count differ?
  • SOFTWARE DEVELOPMENT MANAGER
    <50M USD
    Software
    Review Source

    Ease of Use and Reliable Service Responses Highlighted for Splunk Product

    4.0
    Dec 3, 2025
    i got great support from the splunk team which made it easier to support our case in choosing splunk
  • SOFTWARE DEVELOPMENT MANAGER
    <50M USD
    Software
    Review Source

    Ease of Use and Reliable Service Responses Highlighted for Splunk Product

    4.0
    Dec 3, 2025
    i got great support from the splunk team which made it easier to support our case in choosing splunk
  • Read All 56 Reviews

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  • Market Guide for Event Intelligence Solutions
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Splunk IT Service Intelligence (ITSI) Likes & Dislikes

Like

its easy to use quick answers from service it provides real value in data management

Like

its easy to use quick answers from service it provides real value in data management

Like

its easy to use quick answers from service it provides real value in data management

Dislike

complex implemetation, false/positive alerts, role based access.

Dislike

complex implemetation, false/positive alerts, role based access.

Dislike

complex implemetation, false/positive alerts, role based access.

Reviewer Insights for: Splunk IT Service Intelligence (ITSI)
Performance of Splunk IT Service Intelligence (ITSI) Across Market Features
Deciding Factors: Splunk IT Service Intelligence (ITSI) Vs. Market Average