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  3. Splunk IT Service Intelligence (ITSI)
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  5. Alternatives
Logo of Splunk IT Service Intelligence (ITSI)

Splunk IT Service Intelligence (ITSI) Alternatives

4.4(48 Ratings)
AIOps Platforms (Transitioning to Event Intelligence...

Considering alternatives to Splunk IT Service Intelligence (ITSI)? See what this market Splunk IT Service Intelligence (ITSI) users also considered in their purchasing decision. When evaluating different solutions, potential buyers compare competencies in categories such as evaluation and contracting, integration and deployment, service and support, and specific product capabilities.

Check out real reviews verified by Gartner to see how Splunk IT Service Intelligence (ITSI) compares to its competitors and find the best software or service for your organization.

Reviewed in Last 12 Months
How Alternatives Are Selected
Logo of PagerDuty
1. PagerDuty

By PagerDuty

4.3
(104 Ratings)
PagerDuty is still the dominant platform for incident management and IT operations for large enterprise customers. There are many new players that are gaining market share, but PagerDuty's focus on compliance and security makes it the preferred solution for large-scale deployments. The company has been investing in new solutions such as workflows, service graphs, and AIOps features. Even though it remained dominant during the cloud and mobile eras, it would benefit from further innovation and more modern features in order to remain relevant in the AI era.Read all insights and reviews for PagerDuty
Compare with Splunk IT Service Intelligence (ITSI)
Logo of BigPanda
2. BigPanda

By BigPanda

4.5
(34 Ratings)
BigPanda brings all alerts into one place with real-time visibility, making incident management much easier. It helps us resolve issues faster, reduce noise and save time with automation. The new problem management feature is great preventing recurring issues. The BigPanda support team has been responsive and knowledgeable. It is very useful to reach out to clients at the right time. Overall, I have been using it since more than a year and its a great experience.Read all insights and reviews for BigPanda
Compare with Splunk IT Service Intelligence (ITSI)
Logo of ScienceLogic AI Platform
3. ScienceLogic AI Platform

By ScienceLogic

3.8
(28 Ratings)
ScienceLogic SL1 has fundamentally changed the way we monitor and maintain our clients' environments, from the depth and breadth of monitoring enabled on the base Power Packs to the more advanced features of integrating systems into Business Services give both us and our clients a new way of investigating the environment as well as pin pointing potential issues. The Triage and Remediation RBA's have greatly reduced our MTTR and returned time to our time which further improves our clients environments.Read all insights and reviews for ScienceLogic AI Platform

Where Splunk IT Service Intelligence (ITSI) Scored Higher

  • Better at service and support
  • Easier to integrate and deploy
  • Better evaluation and contracting
Compare with Splunk IT Service Intelligence (ITSI)
Logo of ilert
4. ilert

By ilert

4.5
(28 Ratings)
Very good product with some limitation regarding the management of bank holidaysRead all insights and reviews for ilert
Compare with Splunk IT Service Intelligence (ITSI)
Logo of ignio
5. ignio

By Digitate

4.2
(18 Ratings)
We use Digitate AIOps for our AI Chatbot needs within our organization, quite easy to train the agents, feed in Service Request data pipeline and run scripts for backend refresh Read all insights and reviews for ignio
Compare with Splunk IT Service Intelligence (ITSI)
Logo of BMC Helix Observability & AIOps
6. BMC Helix Observability & AIOps

By BMC Helix

4.8
(17 Ratings)
BMC Helix AIOps is an advanced AI-Powered platform designed to enable Proactive IT Operations Management by leveraging machine learning, anomaly detection and predictive analytics. It has helped our organizations streamline issue resolution, minimize downtime and enhance performance across complex environments. Additionally, the solution offers robust monitoring capabilities that integrate seamlessly with our existing toolset.Read all insights and reviews for BMC Helix Observability & AIOps
Compare with Splunk IT Service Intelligence (ITSI)
Logo of Better Stack
7. Better Stack

By Better Stack

4.8
(13 Ratings)
Best tool for loginning and for incident management. We setup the dashboard quickly and easily within a few mins to track performance.Read all insights and reviews for Better Stack
Compare with Splunk IT Service Intelligence (ITSI)
Logo of Fabrix.ai Platform
8. Fabrix.ai Platform

By Fabrix.ai

5
(11 Ratings)
We have lot of different monitoring tools and we were looking for an AIOps tool that can give a single pane view of operations data when incidents happen. With CloudFabrix tool we are able to see all the relevant operations data at a single place which helped us resolve the issues quickly.Read all insights and reviews for Fabrix.ai Platform
Compare with Splunk IT Service Intelligence (ITSI)
Showing Result 1-8 of 21

Top Alternatives to Splunk IT Service Intelligence (ITSI)

  • PagerDuty
  • BigPanda
  • ScienceLogic AI Platform
  • ilert
  • ignio
  • BMC Helix Observability & AIOps
  • Better Stack
  • Fabrix.ai Platform

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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