Overview
Product Information on Edwin AI
What is Edwin AI?
Edwin AI Pricing
Overall experience with Edwin AI
“Fantastic product which saves time and improves productivity through AI based monitoring observations and analysis.”
About Company
Company Description
LogicMonitor offers hybrid observability powered by AI. The company’s SaaS-based platform, LM Envision, enables observability across on-prem and multi-cloud environments. LogicMonitor provides IT and business teams operational visibility and predictability across their technologies and applications to focus less on troubleshooting and more on delivering seamless employee and customer experiences.
Company Details
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Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
Reviewer Insights for: Edwin AI
Performance of Edwin AI Across Market Features
Edwin AI Likes & Dislikes
Ease of use, configurability, potential for future enhancement to production services based on the applications intelligence, data and metrics.
Support from the team has been good so far. Product does what it says but still needs a bit of work. have noticeably reduced ticket volume. AI generated recommendations have helped engineer to take the right path to solve problems and issues detected.
Multi-Modal Discovery and telemetry
Certain integrations or functions are currently not available or are on the roadmap, which meant we could not integrate some already active monitoring service features initially. These will be rolled out as the product matures and compatibility becomes available.
Product still has a few bugs and needs to be worked on.
some ITSM integration not available
Top Edwin AI Alternatives
Peer Discussions
Edwin AI Reviews and Ratings
- Infrastructure Operations Manager50M-1B USDMediaReview Source
Fantastic product which saves time and improves productivity through AI based monitoring observations and analysis.
Installation process and associated support was excellent, delivering a flawless go-live experience. Post installation support was exemplary. - IT ASSOCIATE50M-1B USDMiscellaneousReview Source
Edwin AI - Find things before it becomes a problem
It is ok. Still needs a bit of work. Support so far from the team has been good. have noticeably decreased the ticket volume. - AVP1B-10B USDIT ServicesReview Source
Customer-Oriented Team Prioritizes Observability With Noted Integration Gaps
very AGILE and customer friendly team. focussed on future of AI and observability - Infrastructure Engineer1B-10B USDRetailReview Source
Continual Improvements are seeing platform evolve
We were early adopters of the product and have consistently seen it evolve. - IT Manager1B-10B USDServices (non-Government)Review Source
Advanced AI Features Enhance Ease of Use Despite Report Extraction Limitations
EdwinAI is superexceptional and helping us to deliver what our business expects.



