Overview
Product Information on ScienceLogic AI Platform
What is ScienceLogic AI Platform?
ScienceLogic AI Platform Pricing
Overall experience with ScienceLogic AI Platform
“Driving AiOPS Goals with Sciencelogic: A Journey to Success”
“ScienceLogic A lot of work to get it right.”
About Company
Company Description
ScienceLogic specializes in IT Operations Management. ScienceLogic’s main focus is to equip contemporary IT operations with precise insights to predict and efficiently solve issues in a digital, transient world. ScienceLogic’s IT Observability, AIOps and Automation solutions provide an expansive view across infrastructure, applications, cloud, sensor and distributed architectures. Further, the platform can act on this insight by contextualizing data with the help of relationship mapping, integrating and automating to deliver desired business outcomes.
Company Details
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A Snapshot of What Matters - Based on Validated User Reviews
User Sentiment About ScienceLogic AI Platform
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Performance of ScienceLogic AI Platform Across Market Features
ScienceLogic AI Platform Likes & Dislikes
Ease of deployment to a clients environment and the ease of use of the AiOPS portion of the toolset. It works well with our current needs and meets our expectations of the toolset. The Sciencelogic toolset is easy to work with as an MSP as everything is done centrally with minimal impact on the client during setup, once it is in place we are able to accurately depict the clients business services and current risks as well as act upon these with either the triage or remediation RBA's, this has assisted us in stream lining our processes and saving time per incident ensuring our clients environments are running smoother
The integrated automations are easy to create and they add a lot of value to the events generated. It is highly customizable and you can get exactly what you want out of it.
The ability to extend the product to monitor anything with an API or CLI without having to go back to the vendor and the distributed nature of the architecture to allow monitoring across multiple sites and environments, as well as the simplified way that updates and patches can be applied across the system.
Reporting: There is a lack of Graphical Reporting capabilities in the platform as the toolset has opted more for Dashboarding development which means we have had to build our own reporting using 3rd party BI tools.
There is a lot of admin to ensure all devices are present and collecting what is expected. Basic tasks seem to be very long winded and complex compared to other products. The focus is on automation and more advanced features, but the basics need work.
The expectations of users have shifted dramatically since we first started with the product, and systems now need to simpler and more intuitive interfaces and reporting tools to reduce overheads. In this respect the legacy interface is now badly outdated and the new GUI fails to provide any real productivity benefits to users and administrators. The other issue is that new capabilities like PowerFlow and automations have been introduced over time but these often come at an incremental cost to licensing.
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Peer Discussions
ScienceLogic AI Platform Reviews and Ratings
- HEAD OF SOLUTIONS<50M USDTelecommunicationReview Source
Driving AiOPS Goals with Sciencelogic: A Journey to Success
Sciencelogic has consistantly worked with us to drive our overall AiOPS goals, it has been a long journey but they have been with us and understanding our needs from the get go. We will be doing a 360 review with them soon and will be taking the next steps in the organization to make sure that we continue to be successful with the product. - IT Manager10B+ USDTelecommunicationReview Source
Reliable Platform With Flexible Monitoring But Legacy Interface Hampers Productivity Gains
The product has been very reliable over the years we have been running it, and it has been a great platform for developing custom monitoring outcomes for our organization and adding value for our customers, but it is let down somewhat by a poor GUI and documentation. - IT Associate1B-10B USDServices (non-Government)Review Source
ScienceLogic A lot of work to get it right.
I have found the configuration and use of ScienceLogic to be overly complex and long winded to get basic functionality. If you have the time to dedicate resources to the product and you have a very clear structure you want to achieve then it is a good choice, however, if you want a product that is easy to onboard and use then this is not a good choice. ScienceLogic is very difficult to keep upgraded as when updating the powerpacks any customizations linked to the powerpack will be removed. Use of powerpacks and customizing them are both encouraged, however there is no way to keep track of changes made to powerpacks to bring them into the new version. The only way to achieve this is to track them externally, which can become very complex when there are 100s of components. - SENIOR IT ENGINEER50M-1B USDIT ServicesReview Source
Market Leading Monitoring Platform with high development potential and great support
SkylarOne is one of the market leaders for Monitoring. My platform plays a pivotal role in our company and is relied upon to report on, alert and provide dashboards to both internal departments and external customers. - Engineering Manager10B+ USDRetailReview Source
Reliable, mature and optimal support!
SL1 has become the dependable backbone of our global network operations. Its robust SNMP coverage and seamless integrations with PagerDuty and ServiceNow have significantly improved our MTTR. Most importantly, the support and account team are absolutely supportive and expert at helping us navigate the platform's complexities to ensure success.