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Overview

Product Information on Dispel

Updated 13th October 2025

What is Dispel?

Dispel is a software designed to secure remote access to operational technology environments by utilizing moving target defense and encrypted network pathways. The software offers features such as real-time monitoring, multi-factor authentication, and user activity logging to enhance control and accountability. Dispel focuses on mitigating risks associated with remote connectivity by dynamically changing network routes, reducing exposure to potential cyber threats. The software is used by organizations to facilitate secure administration and maintenance of industrial systems while addressing the business problem of unauthorized access and persistent threats in remote operational networks.

Dispel Pricing

Dispel software offers a pricing model structured around subscription tiers based on usage, feature access, and deployment options. Plans vary by user count, data transfer limits, and support levels, with options for monthly or annual billing. Custom pricing may be available for organizations with specific requirements.

Overall experience with Dispel

IT Security & Risk Management Associate
3B - 10B USD, Manufacturing
FAVORABLE

“Dispel Team Provides Quick Support Despite Challenges With Legacy OT Software”

5.0
Jan 8, 2026
Dispel has been an amazing company to work with, from pre-pilot to full deployment. The Secure Remote Access Solution is very intuitive, and works exactly as intended nearly every time. The customer success team at Dispel has been amazing as well. Very quick responses and very knowledgeable. When we had a specific network related issue, the Dispel team was able to pinpoint it within 30 minutes on a call, something that would have taken us multiple days internally. Regardless of the question, the Dispel team has always responded quickly and with in-depth answers.
iOS Developer
250M - 500M USD, Software
CRITICAL

“Positive Experience with Dispel: Fast Remote Access and Robust Security”

3.0
Jun 2, 2025
My overall experience with Dispel has been very positive. The platform delivers on its promise of secure, reliable remote access for critical infra systems. zero trust & moving target defence are awesome!

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Peer Discussions

Recommended Gartner Insights

  • Market Guide for CPS Secure Remote Access

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Logo of Dispel

Dispel

byDispel
in
4.8

About Company

Company Description

Updated 13th June 2025

Dispel focuses on secure remote access for ICS, OT, IIoT, and cyber-physical systems. The Dispel Zero Trust Engine platform delivers OT secure remote access, industrial data streaming, and integrated threat monitoring—giving organizations complete control and full visibility, standardizing access across legacy systems, modern IIoT, and distributed ICS/OT environments. Designed on Zero Trust principles of "never trust, always verify" and powered by Dispel’s Moving Target Defense (MTD) and composable SD-WAN architecture, the Dispel Engine offers a Tiered Connection Suite—Clientless Browser Connect, Virtual Desktop, and Local Application options—and enables secure access to OT systems in under 30 seconds. Purpose-built to meet strict OT cybersecurity requirements, with SOC 2 Type 2, ISO 27001, and IEC 62443 certifications. Organizations inherit robust security controls out of the box—streamlining compliance with frameworks such as NIS2, NIST 800-53, NIST 800-82, and NERC CIP.

Company Details

Updated 13th June 2025
Company type
Private
Year Founded
2015
Head office location
Austin, United States
Number of employees
51 - 200
Website
http://www.dispel.com

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Dispel Likes & Dislikes

Like

The ability to easily onboard members is very handy. It has been very quick to setup new users, even if they are not familiar with tech. Virtual desktop reservations are quick and easy. This allows for users to very quickly get into our OT environment. Previously, it would be a gamble whether we could connect at all, now we know that we have a guaranteed connection! All around, the Dispel platform is extremely intuitive. My team utilizes many different tools and services to manage our OT security. None of them are as easy to navigate as the Dispel platform.

Like

1. robust zero trust security 2. seamless integration with existing OT/ICS systems 3. fast, reliable remote access with minimal to no latency

Like

The use of MFA, fulfilling our cybersecurity requirements for remote access. A management dashboard that makes it easy to manage users, devices, and access windows for multiple facilities, providing granularity for user/device access. The ability to use a VPN option for remote access, as well as a VDI option that we can use for external vendors. VDI sessions are recorded, fulfilling compliance requirements for remote access. In addition to remote access, Dispel has the ability to configure any protocol for a connected user (https, ssh, sftp, etc..), making the product very versatile. Technical support for implementation and working through issues has been truly exceptional. They have a great team with vast knowledge of networking and application development.

Dislike

One challenge that we originally faced was setting up the virtual desktops. OT equipment utilizes sometimes antiquated software that can be challenging to setup on newer VMs. The biggest obstacle with Dispel is user adoption. In an industry where engineers have been utilizing the same processes as they were 20 years ago, it is difficult to transition them to a new technology. However, thanks to Dispels intuitive platform, this has been very smooth. While it is very nice that the platform is very intuitive, there are certain areas where I wish that administrators had more control.

Dislike

1. inital setup might be complex. 2. advanced configuration options lack in-depth documentation 3. pricing could be high

Dislike

There could be better notification capabilities when there are connection issues. However, they did setup email notifications for this for us. It would be best for this to be an out of the box feature. There could be better deployment and update options for environments that don't allow administrator access to end users. This is something that our internal team and Dispel have worked on and achieved some success but still needs improvement. Access windows cannot be extended; they have to be recreated.

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Dispel Reviews and Ratings

Reviewer Insights for: Dispel
Performance of Dispel Across Market Features
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  • IT Security & Risk Management Associate
    1B-10B USD
    Manufacturing
    Review Source

    Dispel Team Provides Quick Support Despite Challenges With Legacy OT Software

    5.0
    Jan 8, 2026
    Dispel has been an amazing company to work with, from pre-pilot to full deployment. The Secure Remote Access Solution is very intuitive, and works exactly as intended nearly every time. The customer success team at Dispel has been amazing as well. Very quick responses and very knowledgeable. When we had a specific network related issue, the Dispel team was able to pinpoint it within 30 minutes on a call, something that would have taken us multiple days internally. Regardless of the question, the Dispel team has always responded quickly and with in-depth answers.
  • Manager, IT Security and Risk Management
    50M-1B USD
    Manufacturing
    Review Source

    Dispel has provided us with a secure remote access platform that is versatile, scalable, and is backed up by exceptional support.

    5.0
    Dec 19, 2025
    There was a lot of customization required for our deployment and the Dispel team provided excellent support getting everything working.
  • IT Security & Risk Management Associate
    1B-10B USD
    Manufacturing
    Review Source

    Access Restrictions Effective Yet User Role Customization Remains Limited

    5.0
    Dec 19, 2025
    Overall experience has been positive. Dispel has worked with us at multiple stages to improve the processes on both sides of the product as well as work to improve the experience based on user feedback.
  • It Associate
    50M-1B USD
    IT Services
    Review Source

    Setup Complexity Noted With Dispel Despite Stable and Reliable Performance

    4.0
    Feb 19, 2026
    Overall, my experience with Dispel has been positive. It provides a secure and dependable way to manage remote access, which is a major requirement for us. It has a secure environment that shows how it handles authentication and session management. There was some setup complexity at first, but once implemented it has been stable and reliable.
  • Sales Manager
    1B-10B USD
    Software
    Review Source

    Partner review from working with Dispel for OT/ICS Deployment

    5.0
    Dec 29, 2025
    Excellent team to work with, not pushy or overbearing, sales process is on customer's timetable.
Showing Result 1-5 of 19

4.8

(19 Ratings)

Rating Distribution

5 Star
79%
4 Star
16%
3 Star
5%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.6

Integration & Deployment

4.6

Service & Support

4.9

Product Capabilities

4.6

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